Front Suspension Upper Ball Joint problems of the 2000 Dodge Durango - part 1

There was a recall on the ball joints of the vehicle I own but I was told that the recall is closed. I believe that it should be covered for repair because I wasn't made aware of any recalls when I obtained the vehicle. The upper ball joints are bad and a mechanic told me it could break off.

The contact owns a 2000 Dodge Durango. The contact stated that the vehicle would vibrate while driving approximately 60 mph. The contact also stated that the inner and outer edges of the tires were wearing unevenly. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The failure mileage was 120,000.

The contact owns a 2000 Dodge Durango. While driving various speeds over hills or bumps, the vehicle would vibrate abnormally. The vehicle was taken to a repair shop and the technician stated that it was unsafe to drive because the ball joints were severely corroded. The contact called an authorized dealer in reference to NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint) and was informed that his VIN was not included in the recall. The contact would be responsible for the repair costs. The vehicle has not been repaired. The failure and current mileages were 90,000.

2000 Dodge Durango, when my car had 70,000 miles on it, there was a recall of the ball joints. My Durango now has 100,000+ miles and it is making the same popping noise in the front end. My mechanic says that it needs new ball joints again. I feel Dodge replaced the ball joints with the same defective parts as the original parts. This is a safety issue. When I contacted Dodge I was told via e-mail that warranty was only until 10 years or 100,000 miles. They did not count on owners keeping this vehicle. This is a safety issue that I feel Dodge should stand behind.

The contact owns a 2000 Dodge Durango. In August of 2007, the contact heard an unfamiliar noise coming from the front passenger side of the vehicle. She noticed that the front passenger side tire was wearing faster than normal and had to be replaced twice. Between September of 2007 and August of 2008, the noise intensified. The dealer stated that the front passenger side ball joint was the cause of the failure. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The failure mileage was 100,000 and current mileage was 118,000.

The contact owns a 2000 Dodge Durango. While driving 35 mph the vehicle pulled to the right. She stated that the vehicle has had several wheel alignments. She received a recall notice (recall#04v596000) for the front upper ball joints. The dealer inspected the vehicle and stated that the upper ball joints did not need to be replaced; however the problem continued to occur. The current mileage was 142,000 and the failure mileage was 99,200. Updated 01/07/08. Updated 12/12/07.

Front upper ball joints.

- the contact took the car to sears because the vehicle was making a popping noise. The noise occurred since he purchased the vehicle. There were no warning lights indicating service was needed on the vehicle . The contact stated the repair was previously done incorrectly the dealer's district manager denied the repair, although approval was given by the manufacturer .

The contact owns a 2000 Dodge Durango. The contact received recall notice number 04v596000 (suspension:front:control arm:upper ball joint). He took the vehicle to a local mechanic and they notified fresno Dodge. The dealer refused to perform the recall repair because the vehicle was not experiencing any failures at the time. The dealer also informed the contact that even though he received a recall notice, he would still be responsible for the repair costs. There have been no failures to date. The current mileage was 113,000 and failure mileage was 75,000. The consumer stated does not understand why the dealer would not perform the recall and would not cover the cost of the recall. The consumer stated would like to be reimbursed for recall performed on the vehicle. The consumer provided the recall issued and the repair invoice. Updated 09/10/07.

Have had several problems with ball joints and control arm on 2000 Dodge Durango, they have replaced them twice under warranty and now they are bad again and need changing and Dodge will not cover since I am over the 100,000 miles warranty. This should be a major recall since I have had numerous problems with this since right after I purchased the car new.

I took my 2000 Dodge Durango in for its annual state inspection. When the mechanic put the car up on the lift, the tire fell off. The failure was due to an upper ball joint issue. The mechanic replaced the upper and lower ball joints and replaced the damaged tire. Dodge claims that they will only pay for the cost of the upper ball joint and will not reimburse for the lower joint, tire, or labor. All parts are available for inspection.

The contact stated two weeks ago made an appointment to have recall repair work done. The dealer did not really want to make an appointment because the contact had not bought the car there, but did so. Two weeks ago, she took vehicle to the dealer and spoke to an individual who told her that the parts had been there, but they ran out of them again, and the parts had been sent to the original dealer.

The consumer received recall campaign notice 04v596000 in December 2004 and contacted the dealership. The dealer indicated that there were no parts available from manufacturer for repairs. The dealership was unable to tell the consumer when the parts would become available.

2000 Dodge Durango safety recall for upper ball joints. ** answer required***. The consumer sent in receipts that totaled 1,336. 55, however the manufacturer sent the consumer a check for 319. 32.

A loud knocking noise came from the front of the vehicle. The noise would escalate repeatedly while driving. Driver took vehicle to the dealer, and mechanic determined that the left and right upper ball joints needed to be replaced due to corrosion.

I have a 2000 Dodge Durango that had a recall due to upper ball joints. I had replaced one at my own expense at the dealer, and they had charged me for an alignment, which did make sense for this type of repair. After the recall was announced I took the car back to the same dealer, and they did not align the vehicle after replacing the second ball joint (since I did not have to pay I assume they shorted this step to save money). Dodge will not reimburse me for the alignment on the first repair that I had paid for. I looked up the recall notice on your website and the saftey recall d47 states that the alignment is required. Customer service at Dodge stated in an e-mail to me that it is not required and they will not pay for it, nor do it as part of the recall. I am hoping that you could tell me which party is correct here and additionally would ask for your advise on how I can proceed. Thank you for your attention and any help you could provide would be greatly appreciated.

Consumer had to have left upper ball joints replaced and paid out of pocket. Then, a recall notice as issued for the left and right upper ball joints. Dealer reimbursed consumer for the upper ball joints but not for the wheel alignment. After getting the recall had to take it in to have the right side fixed. Replaced the parts, but did not do the alignment which was included in the recall. Filed a complaint previously on Mar 22, 2005 and still hasn't heard anything. Odi 10114468.

To date the consumer has been unable to get the upper ball joints replaced, since no parts are available through the dealership. Upper ball joint NHTSA recall 04v596000.

While driving a loud noise was produced. The dealer stated rear upper ball joints failed, and needed to be replaced.

Recall campaign 04v596000 concerning ball joint wear. Owner received notification from the manufacturer in November, 2004. Owner contacted the dealer, and scheduled an appointment. Since then, parts for this recall are currently unavailable, and according to the manufacturer there is no date as to when the parts needed for this recall will be made available.

Daimler Chrysler has issued a recall notice for all Durango 4x4's model year 2000 - 2003 but has only issued an extended warranty for all Durango 4x2's models. The recall and the warranty is for the upper ball joint replacement. My complaint is that the recall should cover all Durangos whether they are 4x4's or 4x2's. Both types use the same exact upper ball joints. The recall covers all 4x4 vehicles regardless of the mileage, whereas the extended warranty on covers vehicles with less then 100,000 miles. I find this rather irresponsible and very frustrating because my Durango was purchased with over 100,000 miles and is exhibiting the symptoms of excessive upper ball joint wear.

I have been hearing a popping noise, especially when I am turning. I recently received an upper ball joint extended warranty notice so I took my vehicle to a Dodge dealer to have it checked out. I was told that my ball joint and a control arm needed to be replaced badly, but the extended warranty letter that I had just received didn't apply to my vehicle since it's past the 100,000.

Had my 2000 Dodge Durango upper ball joints inspected and they are near failure. Contacted Dodge and because my Durango is not a 4x4 but a 4x2 it is not subject to recall. It is the same sealed ball joint that is failing on the 4x4 so why not part of recall?.

04v596000/ball joint wear. The consumer received notification from the manufacturer and took the vehicle to the dealer for servicing. The consumerwas informed by the dealer that the parts needed to repair the defect were unavailable and there is no eta as to when they will become available. Provide further details.

04v596000/ball joint wear. Owner received notification from the manufacturer and went to the dealer closes to him. Owner was told that the next appointment for the recall repairs won't be until the end of February, 2005. Provide further details.

Recall campaign: NHTSA campaign 04v596000; daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no available appointments until April, which could be dangerous because the wheels can fall off.

"NHTSA recall campaign 04v596000" concerning upper ball joint wear. Owner received notification from the manufacturer for this recall. Owner took the vehicle to the dealer for service. Owner was told that because the vehicle was not purchased from that dealership, he will have to wait 4 weeks to get an appointment. Those who purchased their vehicles from this dealership were being serviced on a first come first serve basis.

"NHTSA recall campaign 04v596000" concerning upper ball joints. Daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no parts available in order to repair, which could dangerous because the front wheels could fall off.

"NHTSA recall campaign 04v596000," daimler Chrysler issued an upper ball joint recall. This vehicle was not included in the recall due to VIN. But has a clicking noise and shaking from the front of the vehicle when making turns.

Nhtsa campaign 04v596000; daimler Chrysler issued an upper ball joint recall. This vehicle is not included in the recall due to VIN. But there is a clicking noise and shaking while the vehicle is traveling at low speeds, and making turns.

I own a 2000 Dodge Durango. It is not a 4x4 and as a result is not a part of the recent upper ball joint recall. My vehicle has 66,000 miles and I have had to replace my front tires two times due to uneven tire wear. The last time I replaced the tires, less than a year ago, I had a fron end alignment done. The third set of tires is now also wearing unevenly. I am also hearing a loud rattling noise that appears to be coming from the front end or front door passenger side area. I don't knwo if this is related. I have not contacted the dealer, because I have been told that they will only consider reparing the vehicle under recall if it is a 4x4. I would like to have the front end problem inspected and corrected and I would like to be re-imbursed for at least the last two front tires I purchased. This has been an ongoing problem since I first bought the vehicle in 2000, but I was unaware of the potential problem until I heard about the recall.

Nhtsa campaign 04v596000; daimler Chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no appointments available until may in order to repair. This is dangerous because the front wheels can fall off.

We received a recall on our Dodge Durango 2000 year. None of the area Dodge dealers have the parts needed for the replacement of the damaged part- ball joints. They also do not know when the parts will arrive due to the company not manufacturing enough parts to cover the recall. We need this vehicle for transportation to and from work.

Nhtsa recall campaign 04v596000, consumer contacted dealer to service vehicle for defect. Since the first week of January dealer had not had parts.

Recall campaign; problem with ball joints on 2000 Durango. The consumer called in the beginning of January to schedule an appointment to have the vehicle's balll joint replaced. The dealer didn't have the parts available and as of January 20 the part still wasn't available.