Other Fuel System Pump problems of the 2011 Dodge Durango - part 2

I received a recall notice for my fuel pump relay. I took it in to the dealer in may/June 2014. I was told the part is on back order and they will get back to me. I called the dealership in November and December and someone was suppose to call me back about the part. It is February 2, 2015 and I have not gotten a call back. I left a message today and rep said he will call me back. I took my vehicle in prior because it kept stalling in June 2013. It would stall and would not start.

I have problems to start the vehicle sometimes the fuel pump does not turn on, I replaced the primary fuel pump and it was working good for 2 weeks after that, the problem came back and other issue when I'm driving, the car accelerate by itself the rpm's goes all the way up, I went to the dealer but they say that if there is no light on (check engine) they can't do anything.

I am having problems with the 2011 car starting up. I tried to start it at least 5 times before starting. Then eventually, it would not start at all. I went to the dealership and they could not find problem after completing a diagnostic. Letter they told me I would have to pay 100 dollars per hour in order for them to look at the fuel pump. If that was not the problem, I would still have to pay for it. I took it to another mechanic. They told me it was the fuel box of the integrated power control module. I have not had my car long, and I ready to sell it. No more Dodges for me.

The contact owns a 2011 Dodge Durango. The contact stated the vehicle would stall sporadically due to lack of fuel reaching the engine when first started. The contact took the vehicle to the dealer for a diagnostic test. The dealer stated that the tipm that powered the fuel pump to the engine was defective. The vehicle was not repaired because the part needed to complete the repairs was on backorder. The contact did not call the manufacturer. The failure mileage was 47,460.

I have a 2011 Dodge Durango that has been in the dealership's shop since sept 20th. The fuel pumps failed because of a known issue with the totally integrated power module. This item has been on backorder and if that's not enough. . . Dealerships nationwide are restricted to ordering one module per week. I believe this item should be on recall because apparently others are waiting for this part. . . Some over a period of months. I need my vehicle. I've been in touch with customer service/corporate who has been giving me the run around and even promising me a rental car. . . But not making good on their promise. I'm to the point where I'm calling them daily and getting the same response. I've been assigned a case manager. . . But the case manager never called me. Dodge doesn't have the courtesy of calling me back to let me know what's going on. What kind of business is that? tomorrow I will have been without my vehicle for two weeks without any other means of transportation. I wasn't given an estimate on when the part would be in or a rental car. This really sucks! I have young kids and pray that there isn't an emergency where I need to jump in my vehicle and go because I won't be able to.

I was having troubles with the auto start. Read about a service bulletin (number: 08-024-11 rev. A) that fixes the issue with a flash reprogram however the dealership and Chrysler said that my VIN number were not affected by the issue. Then five days ago there was a fan type noise from the rear bottom of the vehicle. The fan noise stayed on all night and drained my battery. I jump started the car and it held a charge and ran fine but the fan noise never stopped. I'm being told that the fan noise is the abs staying on because the tipm is bad. I'm sure that parts of the car staying on by themselves especially those related to the abs module must be of some safety concern. The car not starting could be due to the fuel pump not being started by the tipm this also is concerning. The part is on a 800+ back order. So this is affecting over 800 customers. I've met one person here in my city who says he is having the same issues with the car not starting and 9 other people at his dealership are waiting on this part. Multiple posters are stating that they've been waiting over a month for a part and Chrysler is not taking responsibility. Faulty computers that keep certain components on and others off is very scary and the fact that they have 800+ back order is concerning. Not to mention that a lot of the owners are being told to drive their cars in this condition while they wait for the replacement parts. "just keep trying to start it manually until it starts". Please look into this issue and make Chrysler take responsibility for this faulty product.

My express Dodge durgano (purchased in February 2011 with 4 miles on it) began experiencing problem starting about 4 weeks ago August 2013. It started takingmultiple attempts to actually get the engine to catch. Then last Saturday, I went to turn the car on and it would not start at all. I had to have the vehicle towed to a Dodge dealership in auburn, wa. I just recieved a report that problem is due to a broken fuel pump. However,after reading all the complaints on the vehicle this probalby sounds very similar to the other owners of this vehicle. The fuel pump is on back order for 2 weeks!.

Engine would not start with multiple ignition attempts. Engine would sporadically start and begin to idle, within seconds idle rpm would progressively decrease inciting knocking noises and severe shaking, ultimately causing engine to shutoff. Called local dealership to discuss problem with service department which instructed the removal of the push/start button from the instrument pannel and to utilize the key fob for ignition; citing possible push/start button malfunction. This ignition method resolved problem for initial incident. The next day, same engine ignition malfunction manifest. After multiple ignition attempts vehicle started and was taken to dealership for computer diagnostics. Service technician reported tipm malfunction with fuel pump or fuel pump relay. Service technician also stated the tipm was on International backorder with no known availability date. Service technician also stated the dealership had already conducted 9 tipm replacements and had 4 vehicles on the lot currently awaiting replacement parts. Due to lack of replacement tipm, vehicle is still presenting ignition malfunction and is highly unreliable in its current state.

We started having issues with the car wanting to start or start for a few seconds and slowly die until we hear a knocking sound. After quite a few attempts the car would finally start. 2011 Dodge Durango, was then taken to the dealership where it was identified as a faulty tipm (totally integrated power module) that was not sending signal correctly to fuel pump. Dealership made us pay $900 plus for the part and let us drive it off the lot. Issue still occurred for a little over a week before the vehicle completely shut off while going 60 mph down the road. Luckily we were able to get the vehicle to the shoulder before being in an accident. The vehicle started back up and continued to behave the same until one day the vehicle would not start any more at all. Now what happen was the tipm was causing the fuel pump to stay on all the time and thus drained the battery, and now the vehicle will not start at all. The vehicle is just over two years old. Today we contacted the corporate office and were told, they were not even suppose to let us drive the vehicle off the lot with the tipm being bad. We have waited over 10 weeks for a replacement part after they have already taken the money and were told today by corporate that over +1000 of the tipms are on back order with no expected date of delivery. This is absolutely ridiculous that a part like this would go out on a two year old vehicle. This definitely needs to be made a mandatory recall and reimbursement by the Chrysler corporation.