Loud Engine Noise problems of the 2012 Dodge Durango

My wife was driving her 2012 Durango and the battery light came on and blind spot warning was going off. The engine started making a loud noise. She was 2 miles from home, so I told her to drive home and take my truck. When I got home I investigated the issue. Within 1 minute of me idling the engine to listen for where noise the alternator started smoking and internal were glowing red.

Tl the contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Tallassee automotive (1618 gilmer Ave, tallassee, al 36078, (334) 283-6815) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was taken to the same dealer and the starter was replaced three times. The contact stated that there was an abnormal noise coming from underneath the vehicle at various speeds. The contact stated that the failure was related to NHTSA campaign number: 11v487000 (engine and engine cooling) however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available.

The contact owns a 2012 Dodge Durango. The contact occasionally heard an abnormal noise coming from the engine when the vehicle was started. In addition, while driving various speeds, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. The contact resumed driving. The vehicle was taken to tuttle-click Chrysler Dodge (40 auto center dr, irvine, CA 92618) and was informed that the recall repair was completed and the failure could not be duplicated. The vehicle was not repaired. The manufacturer stated that a second recall was opened; however, the VIN was not included in NHTSA campaign number: 15v115000 (electrical system). The approximate failure mileage was 133,000.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 14v634000 (electrical system); however, the recall remedy was not effective. The contact stated that while driving into a parking space, the engine warning light illuminated and an abnormal noise emitted from the engine. The vehicle was taken to the dealer. The technician diagnosed that the alternator needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 31,800.