general problems of the 2015 Dodge Durango - part 2

The 2015 Durango that we purchased came with headrests that "deploy" in the event of an accident (ideally). Both the driver and passenger side headrests have deployed even though the vehicle has never been in a collision. It is unclear when they deployed. It is as though the clips holding them together internally just gave out.

~October 2017, I was parked in my driveway with my daughter in the rear seat; I was getting ready to exit my driveway when I realized my key fob was inside the house. I left the car to go get my key fob and left the door open; by the time I got to my back door, my daughter was screaming (she was in her car seat) and the car was moving backward down the driveway, scraping against the house, into the street and across the road to the neighbor's house up their driveway. I ran after the vehicle and right before it struck my neighbor's garage, was able to throw my foot into the brake from the side while I fell on the ground. I was bruised and my car was damaged, but most importantly my daughter was fine but scared. I went to the dealership to have them take a look at the door/mirror and complained about the issue (this is referenced in the "action plan" for the visit), and the gentleman at the mike smith beaumont dealership stated that my vehicle must have had a quirk, because there was already an update available on that which they would test. When I came back to get my vehicle, I asked about the update, and he stated that he was mistaken; that only pickup trucks were getting that update. I asked why, because there's no less safety risk in a Durango (in fact, probably more children). He did not have an answer but said he would get back to me. No one did, and I complained to Dodge online. Eventually in August 2018 I got an oddly phrased notice that did not use the word recall but stated that "repairs" needed to be made. I wrote to Dodge again and asked if they would assist with the original problems to my door/window but they would not. I am disappointed that Dodge did not include Durangos in this obviously existing technology and disappointed that it took a year to take any action (which does not help my repairs). I am very grateful we were not more badly injured.

Vehicle was in park position on a side road. It was still running since we weren't going to remain parked there except for a few minutes. I was taking pictures of my son before his band concert near the school where the vehicle was parked. It remained stationary/parked for up to 4 minutes at which point in time it started rolling down the inclined road unattended. Have no idea what part of the care malfunctioned to switch it out of park. So unkown.

I was driving my new Durango (3,200 miles) on I-90 (75mph) when the sunroof exploded. The sunroof was closed at the time and the hard shell was pushed back. The temperature outside was 48º and cloudy. I thought the the whole right side of my car would be gone when it happened as the explosion was so loud. I had very little glass in the car as most of it blew up and back scratching the top. My right ear and temple bothered me for about 6 hours after the explosion. I have taken the Durango to the local Dodge dealer and am currently waiting to see if they will fix it. They claim never to have seen this before, I doubt I'm the first.

The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, part number: 53034186ac. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, part number: 53034186ad and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler technical service bulletin number: 09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.

Tl- the contact owns a 2015 Dodge Durango. The contact received notification of NHTSA campaign number: 15v461000 (equipment) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Wh.

When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citations after citations for this reason I can’t get insurance because they won’t pass the inspection for that light common sense but I told my car lot mega moters here in the houston area they told me they couldn’t help me with the issue so I’m in a deep depression and I love my car but this issue is going to far now and I’m willing to fix if it’s fixed able but this issue is definitely with Dodge themselves I’ve noticed a couple more Durangos rear taillights out on the road also I be wanna stop them and ask about the issue because I need help.