40 problems related to front seat head restraint have been reported for the 2015 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Dodge Journey based on all problems reported for the 2015 Journey.
Headrest deployed and disconnected when my son (9year old) elbowed the seat getting out, a plastic piece was holding a medal rod and the plastic split pushing the headrest forward. Car was parked stationary.
Takata recall I was driving one day from work to home in city streets and my passenger side headrest popped out and when I look the connector which hold the headrest with the lock was broken and I call the customer support they said they will fix it without any charge as I know it happen with so many other Dodge Journey and when I finally went to fix that with dealer ship they want to charge me by saying the seats are tempered which is not all we did put the leathers seats on it nothing else but they refuse to fix it even though online it happen with so many Dodge they recall for 2011 to 2014 Dodge Journey but not for 2015 and I am glad nobody was sitting on that seat otherwise it will hit there head I hope you can do something about it thanks.
While driving down the road the passenger headrest deployed for no reason. It hit my fianc�e in the back of the head. We were slowing down for a stop sign on a country road from approximately 45 mph. When we got home we examined the headrest and noticed broken plastic pieces in side and a metal pin laying in there. I am the original owner and this vehicle has never been in an accident.
My headrest on the passenger side popped open and can't be reset. Looks like a plastic piece broke on the inside. The vehicle had a passenger in the seat. We were driving on a city street, stopped at a red light.
On 7/26/17 I was driving on a local road in eastchester NY going under 25 mph when the headrest restraint deployed and injured the back of my head. Went to er and need to see a specialist for injury. Contacted Dodge/Chrysler and was treated like I was at fault. Lease dealer stepped in and verified there was no collison. Dodge has an engineer scheduled to inspect it 7/31/17. Was told to go through my insurance for injuries but there was no collision!! also, was told to use uber. Lease dealership finally gave me a loaner. Youtube video link in this message of car. Https://youtu. Be/0fo2wk6jllc.