Dodge Journey owners have reported 70 problems related to air bag not deploy (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.
Tl- the contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16v047000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure when while at a stop light and when the light had turned green and driving southbound the vehicle crashed into another vehicle that had ran the red light. The contact stated that his vehicle t-boned the other vehicle and the air bags had not deployed. A police report was filed. There were no injuries. The vehicle was towed to the residence. The vehicle was destroyed. The manufacturer was contacted. The approximate mileage was 140,000. VIN tool confirms parts not available. Bd.
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Hit a cow on a county road at approx. 55 mph after coming around a curve. No time for any evasive maneuvers. Vehicle went airborne and landed approx. 40 feet from initial impact. Air bags did not deploy. Driver's chest impacted the steering wheel causing hairline fractures to the sternum and a dislocation of the left shoulder and severe bruising of the stomach and hips where the seatbelt was. Driver was airlifted due to injuries. Driver's service dog's seat belt disengaged and was thrown to the back of the vehicle and suffered minor internal injuries and was taken for treatment.
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Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?.
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The contact owns a 2013 Dodge Journey. While parking the vehicle, the brakes did not respond and the vehicle crashed into a brick wall. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to the contact's residence. The VIN was included in NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer was notified of the failure. The vehicle was towed. The approximate failure mileage was 25,000.
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The contact owned a 2009 Dodge Journey. While making a left turn at 20 mph, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle fishtailed and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left elbow and knee that required medical attention. The contact received notification of NHTSA campaign number: 16v047000 (air bags) after the failure occurred. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
The contact owns a 2015 Dodge Journey. While driving 70 mph, the contact attempted to apply the brakes; however, they failed to stop the vehicle. The vehicle struck a dog. There were no warning lights illuminated. The air bags did not deploy. A police report was not filed. The driver, passenger, and children located in the rear of the vehicle sustained whiplash. Medical attention was not required. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 18,000.
Tl- the contact owns a 2015 Dodge Journey. The contact stated that while at a stop, another vehicle crashed into the rear of her vehicle, causing her to crashed into the rear of the vehicle in front of her. The contact stated that her air bags did not deploy and that there was no warning indicator. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was damaged and was towed away by the insurance company. The failure mileage was 3000. Fe.
Tl-the contact owns a 2014 Dodge Journey. The contact stated while driving approximately 85 mph, the steering wheel seized causing the contact to lose control of the vehicle. As a result, the vehicle rolled four times and crashed into a pole. The air bags failed to deploy. The driver and front seat passenger sustained injuries that required medical attention. The rear passengers was ejected from the rear window and required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. Mf.
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Tl-the contact owns a 2014 Dodge Journey xst. The contact stated that while driving at 40 mph, the driver rear ended another vehicle. The air bag did not deploy. The seat belt did not seize. A police report was filed. The driver sustained head, neck, knee injuries. Medical attention was required. The vehicle was taken to an independent dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,000. Ec.
The contact owns a 2010 Dodge Journey. While driving approximately 25 mph, another vehicle crashed into the rear of the contact's vehicle. The vehicle spun around three times and crashed into another vehicle on the rear passenger side. The air bags did not deploy. The contact suffered severe bruising to the left arm, the shoulders, the neck, the lower back, and the legs that required medical attention. A police report was filed. The vehicle was towed to a salvage yard. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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The contact owned a 2009 Dodge Journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The VIN was included in NHTSA campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owned a 2014 Dodge Journey. While traveling at an unknown speed over a pothole, which caused the vehicle to lose power, shut off, and flip over more than five times. The contact mentioned that the air bags did not deploy. A police report was filed. The contact sustained a whiplash, a punctured lung, a bruised body, and a brain injury which required further medical attention. The passenger sustained whiplash and minor bruises to the body. The vehicle was not inspected or diagnosed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2014 Dodge Journey. While the contact's vehicle was at a complete stop, another vehicle driving 45 mph crashed into the rear of the vehicle. The contact then crashed into the preceding vehicle. The contact sustained cervical neck injuries and a bump to the head. The contact also suffered from numbness in both arms and severe pain in both legs. The injuries required medical attention. A police report was filed. The air bags failed to deploy with the massive impact. The vehicle was towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 7,500.
The contact owns a 2009 Dodge Journey. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by NHTSA campaign number: 14v373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.
First was the back brakes and right router have had to replace it 3 times since 2012 . . We where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploy was so scared for my kids.
The contact owns a 2009 Dodge Journey. The contact stated that another vehicle crashed into the rear of the vehicle. The air bags failed to deploy. A police report was filed. The contact sustained minor injuries to the chest and hands that did not require medical attention. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
Tl-the contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 55 mph, the vehicle stalled and the contact lost control and swerved into the next lane hitting a tractor trailer. The air bags did not deploy and the were no warning indicators illuminated. The failure occurred on one occasion and vehicle was destroyed. The manufacturer was not notified. The failure mileage was 100,000. Ddr.
The contact owned a 2010 Dodge Journey. While driving approximately 5 mph, another vehicle crashed into the front end of the contact's vehicle causing it to catch fire. The air bags failed to deploy. The fire department extinguished the fire. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Tl-the contact owns a 2012 Dodge Journey. The contact stated while driving approximately 55 mph, the vehicle veered to the right with out warning. As a result, the contact crashed into a boulder and the air bags failed to deploy. The driver sustained shoulder , chest, neck and head injuries that required medical attention. A police report was filed. The vehicle was destroyed . The manufacturer was notified of the failure. The failure mileage was 33,000. Ss.
I was sitting at the approach to our driveway with my foot on the break, waiting to ensure my grandchildren had safely cleared the driveway area. Without warning, there was a sound like the car engine revving up, the car starting moving/lunging forward on its own and all attempts to apply the brakes to stop the car failed. I quickly steered toward a tree in my front yard where I chose to crash my car in order to stop its continued acceleration. The cause of the acceleration is unknown. If I had not chosen to hit the tree, the car was headed for my front porch/house where my grandchildren had gone to clear the driveway area. A contractor working on my neighbor¿s property came to assist me and turned off the car engine. There was a strong burning odor/chemical smell permeating my car after the crash. In spite of the impact, my air bag did not deploy. We called 911, the insurance company and he car was towed to a collision shop. Registered a formal complaint to Chrysler corporation the night of the crash.
The contact owns a 2010 Dodge Journey. While driving various speeds, the front end of the contact's vehicle was struck by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries and was hospitalized. The vehicle was taken to a private mechanic, but diagnostic testing was not performed. The manufacturer was notified. The failure mileage was 84,000.
The contact owns a 2014 Dodge Journey. The contact stated that while traveling 40 mph, another vehicle crashed into the contact's driver front side. Upon impact, the air bags failed to deploy. The contact sustained back and knee injuries. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 2,300.
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
Headon accident impacting the side of anther vehicle at approximately 55 mph the Journeys air bags did not deploy. Drive suffered injuries to right side of her back. I am in italy so please use +39 country code if calling.
2009 Dodge Journey. Consumer stated that the air bags did not deploy in a car accident. The consumer stated he was rear ended, which caused him to hit a large truck in front of him.
The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 30 mph, another vehicle crashed into the front passenger's side of his vehicle. The air bags failed to deploy. The police reported to the scene and a report was filed. The front passenger sustained injuries to the back. The vehicle was towed to auto body shop for repairs. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 4,800. Updated 12/20/cn.
Tl-the contact owns a 2009 Dodge Journey. The contact stated that while driving 35 mph, the vehicle was in a crash and the air bags did not deploy. There were injuries to the contact's knees and lower back. Medical attention was required. A police report was filed. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 51,000. Ad.
Tl-the contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 25 mph the vehicle was struck by another vehicle knocking the entire front end off of the contacts vehicle. The air bags failed deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a body shop. The vehicle was repaired. The manufacturer was made aware of the failure. The contact received notification of NHTSA campaign number: 14v373000 (air bags , electrical system) after the crash, however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 61,000. Sw.
The contact owns a 2013 Dodge Journey. The contact stated that while driving 35 mph, the contact crashed into the rear of another vehicle. The air bags failed to deploy. The contact sustained injuries to the back and shoulder. A police report was not filed. The manufacturer was not made aware of the failure. The vehicle was towed to a salvage yard. The failure and current mileage was 24,000.
The contact owns a 2012 Dodge Journey. The contact stated that while driving 70 mph, another vehicle crashed into the rear passenger¿s side of the contact¿s vehicle. The vehicle overturned three times before crashing into a cactus. The air bags failed to deploy. The contact sustained lacerations to the elbow, right shoulder injuries, and back injuries. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the incident but the vehicle was not inspected for the cause of the air bag failure. The VIN was not available. The approximate failure mileage was 19,000.
Air bags failed to deploy when vehicle had front impact with ditch embankment after leaving road across ditch and the anti-lock brakes caused the brakes to engage and unengaged causing the wreck. When checked it was told that nothing wrong with either part.
The contact owns a 2012 Dodge Journey. The contact stated that while driving 45 mph, he crashed into a vehicle exiting an alleyway. The air bags did not deploy and three passengers were injured. The vehicle was towed to the dealer and was not repaired. The air bag failure had not been inspected. The failure and current mileages were 2,000. The VIN was unavailable.
Tl-the contact owns a 2009 Dodge Journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced but the failure persisted. The contact stated that while driving 20 mph, another vehicle crashed into the front driver's side of the contact's vehicle. The contact stated that the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system) but the failure was already experienced. The contact also mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000. Sms.
The contact owns a 2009 Dodge Journey. While idling at a traffic light, another vehicle ran a traffic light and crashed head on into the contact's vehicle. The air bags failed to deploy. A police report was filed and the vehicle was towed. The driver sustained head, neck, and back injuries that required medical attention. The other driver sustained unknown injuries that required medical attention. The vehicle was taken to the dealer. The technician explained that the air bags failed to deploy since the impact was more to the right of the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000.
I was sitting stopped in rush hour traffic on 06. 17. 2008 on hwy 270. A truck traveling at approx 60 mph hit the rear of the Journey . The truck remained connected and pushed the Journey forward into 3 additional cars and one pickup truck. Most vehicles suffered heavy damage and me and two others were transported to emergency rooms. The police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame. My injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage. Pre-accident I was in the driver's seat and wearing the seat belt/shoulder harness. Post accident my upper body was against the driver door with the steering wheel compressed against my chest. The front and side Journey airbags did not deploy. The lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The Journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front. The Journey repairs cost $15,000. It has been 2. 5 years since the accident and I have cronic pain and loss of motion in the neck.