Back Over Prevention Problems of Dodge Journey

The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA campaign number: 18v398000 (back over prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

See all problems of the 2018 Dodge Journey 🔎.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

See all problems of the 2019 Dodge Journey 🔎.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “x” appeared on the screen instead of the camera image. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA campaign number: 18v398000 (back over prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed that the contact that the parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(r), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear-view camera needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. It was unknown whether the manufacturer was contacted. The failure mileage was approximately 83,000.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA campaign number: 25v552000 (back over aprevention); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA campaign number: 18v396000 (visibility); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 140,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(r). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle could not be repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2020 Dodge Journey 🔎.

The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention). The contact had been calling the local dealer but was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 43,000.

The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(r), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA hotline to report the failure. Upon investigation, the contact discovered NHTSA campaign number: 18v398000 (back over prevention) which was linked to the failure. The vehicle was not yet repaired. The failure mileage was 83,258.

The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank while displayed. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention). The dealer was contacted and confirmed that parts were on backorder. The manufacturer was contacted and confirmed that the part for the recall repair was not yet available. The failure mileage was approximately 40,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 mph, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the result was not provided. The front brakes were replaced, and the vehicle was repaired. The contact stated while attempting to reverse the rearview camera image was not immediately displayed. The contact related the failures to NHTSA campaign number: 18v523000 (service brakes, hydraulic) and 18v398000 (back over prevention); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 61,200.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 mph, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the diagnosis was unknown. The vehicle was repaired as the front brakes were repaired. The contact mention while attempting to reverse the vehicle the rearview camera takes a few mins to display an image. The contact was relating the failure to related to the NHTSA campaign number: 18v523000 ( service brakes, hydraulic) however, the VIN was not included in the recall. The contact was also relating his second failure to NHTSA campaign number: 18v398000( back over prevention )however, the VIN was not included in the recall. The manufacturer was notified of the failure, and they sent a message stating her VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 61,200.

The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back over prevention screen failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.

The contact owns a 2018 Dodge Journey. The contact stated that the vehicle would not immediately start, and white exhaust smoke was coming from the vehicle. Also, the message "coolant low" was displayed although the coolant reservoir was full. The vehicle was taken to the local dealer who diagnosed that the head gasket was faulty. The head gasket was replaced but the coolant message continued to display. The contact also indicated that the back over prevention camera was faulty, and condensation was present inside the driver's side front headlight housing. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 65,000.

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated that front driver's side window failed to roll down or roll up while engaging the power door window switch. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.

See all problems of the 2016 Dodge Journey 🔎.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(r), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2018 Dodge Journey. The contact stated that when she places the vehicle into reverse (r) she will see either the rear view camera image upside down or the screen would only show static. The contact stated that the failure of the camera had become recurring. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who determined that the back up camera needed to be replaced. The vehicle had not been repaired. The contact stated that the mechanic had advised that there had been a recall, NHTSA campaign number: 18v398000 (back over prevention). The manufacturer had not been informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to autozone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 mph and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 mph, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving. The vehicle was taken to autozone, and to the dealer; however, the failure could not be duplicated. Additionally, the contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to autozone, where the failure could not be duplicated. The contact's husband replaced the rearview camera fuse, per the owner's manual instructions; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact related the failures to NHTSA campaign numbers: 22v723000 (exterior lighting), 18v524000(electrical system), and 18v398000 (back over prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.