Dodge Journey owners have reported 294 seats related problems since 1996. Table 1 shows the 6 most common seats problems. The number one most common problem is related to the vehicle's seats (153 problems). The second most common problem is related to the vehicle's front seat head restraint (134 problems). For details of each of the problem category, use the links in the table.
[xxx]: driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion. Read details...
The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. Neither an independent mechanic nor a dealer was contracted. Read details...
I was parked in my driveway with the car on and I was talking the my kids in the back seat turned around to look at them when I turned around I hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. Read details...
The head rest on my passenger side just popped off and needs to be replaced. It seems that the plastic breaks so easily. Also the plastic parts on the side of the two front seats break and crack so easy. On my car it�s hanging in by a single piece. Read details...
The contact owns a 2017 Dodge Journey. The contact stated that after entering the vehicle, she observed that the driver's headrest had detached from the seat, potentially compromising safety in the event of a collision. The vehicle was not taken to the dealer or an independent mechanic. Read details...