Dodge Journey owners have reported 290 seats related problems since 1996. Table 1 shows the 6 most common seats problems. The number one most common problem is related to the vehicle's seats (151 problems). The second most common problem is related to the vehicle's front seat head restraint (132 problems). For details of each of the problem category, use the links in the table.
The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so no warning lamps were illuminated. This appears to be a known issue with fca but they offer no assistance with correcting the known safety defect. Read details...
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 mph with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. Read details...
I was parked in my driveway with the car on and I was talking the my kids in the back seat turned around to look at them when I turned around I hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. Read details...
The head rest on my passenger side just popped off and needs to be replaced. It seems that the plastic breaks so easily. Also the plastic parts on the side of the two front seats break and crack so easy. On my car it�s hanging in by a single piece. Read details...
The passenger seat has cracked and crumbled. Driver seat recliner leaver is broken. Can fall forward on heavy break stop. Dodge refuses to replace them. Major safety problems! Read details...