Door Problems of Dodge Journey

Tl the contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to start after multiple attempts. Upon exiting the vehicle, the contact attempted to remove her child from the vehicle, but neither of the rear doors would open on either side. The doors also failed to open from inside the vehicle. The contact called suburban Ford of sterling heights (40333 van dyke Ave, sterling heights, mi 48313, (586) 268-7500), but no assistance was offered. The contact then called ray laethem Chrysler Dodge Jeep ram (18001 mack Ave, detroit, mi 48224, (313) 884-7210) and was instructed on how to remove her child out of vehicle. The manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

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The contact owns a 2012 Dodge Journey. The contact stated that the rear passenger door was filled with water. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,527.

The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed. The door had to be opened manually. The contact stated that Chrysler recalled certain model year 2009 Dodge Journey vehicles, but the contact's VIN was excluded. The NHTSA campaign number was unknown. The approximate failure mileage was 100,000.

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The contact owns a 2009 Dodge Journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.