Structure Problems of Dodge Journey

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 mph, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 mph, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

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The contact owns a 2013 Dodge Journey. The contact stated that while her husband was pulling the vehicle out of the driveway, the passenger's headrest abruptly exploded. No injuries were reported. The contact related to the failure with the extended warranty program: active head restraint (ahr) inadvertent deployment- x88 warranty extension. The manufacturer was made aware of the failure. However, they confirmed the vehicle was no longer covered under the warranty extension. The contact stated she never received notification of this communication. The manufacturer also advised to contact the NHTSA hotline. The failure mileage was approximately 180,000.

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The contact owns a 2019 Dodge Journey. The contact stated that while it was raining, water was entering the cabin of the vehicle. Additionally, the contact stated that due to the water entering the vehicle, the inside cabin of the vehicle was moldy. The vehicle was taken to the dealer, who informed the contact that water was coming in from a gap. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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This car is brand new and has major flaw leaks water through roof somewhere and whole headliner is full of water is coming out of heater vents in ceiling as well as dvd entertainment system which I believe is a electrical hazard . Vehicle was brought to dealer once and waiting for second appointment . Was told clogged vents car was 2 months old and never had an issue I don't believe clogged vents serious issue . Can cause several mechanical and safety issues.

Drove approximately 2 minutes from home to children's school. Car was running for about 10 minutes while I was parked. Shut vehicle off, got out of car and there was a hissing sound and small amounts of smoke coming from the hood. I immediately called dealership where I purchased car (currently get oil changes done there) to explain the situation and ask if I could bring it in. They were approx. 1-2 miles from where I was. When I got there, the shop manager came out and opened the hood. . . . The antifreeze reserve tank appeared to have exploded. The shop manager called a dealership to get a replacement tank and was told that there are 50 on backorder which leads us to believe there are others having a similar problem. He is waiting for the part to come in from CT today and once that's replaced will have to run tests to see why this happened. If there are 50 antifreeze tanks on backorder, can we find out if there should be a recall?.

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The contact owns a 2009 Dodge Journey. While the vehicle was parked the contact noticed the floor between the front drivers side seat and the rear drivers side seat were wet. The contact inspected the vehicle and noticed there was a compartment on the floor in back of the front drivers side seat which was filled with approximately 5 inches of water. The contact emptied out the water and stated the compartment continued to fill with water. The contact stated she was concerned of rust and that she could not tell where the water was coming from. The dealer stated there might be a seal leak and advised that the vehicle be taken into the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 57,400.

The contact owns a 2009 Dodge Journey . The contact stated that the left and right pillar near the vent was to wide which made it difficult to see. The contact stated that the irregularities in the pillar prevented the consumer from seeing a pedestrian three different times almost causing an accident. The dealer was contacted and stated that she needed to contact the manufacturer. The failure and current mileages were 16,000. Updated 10/26/10. Updated 10/26/jb.

I purchased a 2009 Dodge Journey on February 28, 2009. I was very pleased with my Journey until Wednesday, April 1, 2009, when I opened the rear hatch to find my car had been leaking water. I promptly took my car back to the dealer where they supposedly fixed the problem only to find the problem was made worse on the next day I had water staining in compartments at the bottom of my car. As of today, April 3, 2009 they have no answers and my car is still not fixed. I asked a friend who purchased the same model and she said she had not noticed anything but hadn't really looked so we looked together and she has the same problem.

Safety issue: sharp edged rough rear metal seat runners that children have been cut on. Attempted safety modification with manufacturer. First 2 attempts said had no resolution. Chrysler was contacted. Our 3rd attempt to resolve duct tape placed on by service dealer. Final response said nothing else could do as it was normal and just the way the vehicle is designed (per manufacturer's inspector. ) manufacturer refuses to acknowledge the safety issue.