Suspension Problems of Dodge Journey - part 2

The contact owns a 2015 Dodge Journey. While driving 10 mph, the front end of the vehicle made an abnormal clanking noise. Additionally, when traveling 80 mph on uneven surfaces, the vehicle swayed. The vehicle was taken to wells motor company (1600 us highway 27 s, avon park, FL 33825) where it was diagnosed that the sway arm bushing needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to lakeland Chrysler Dodge Jeep (2875 mall hill dr, lakeland, FL 33810) where it was diagnosed that there was normal wear and tear on the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to lake wales Chrysler Dodge Jeep (21529 highway 27 lake, wales, FL 33850) where it was diagnosed that the front end needed to be greased. The vehicle was still being serviced. The vehicle was not repaired. The manufacturer was notified of the issue, but did not offer any assistance. The VIN was unknown. The failure mileage was 26,000.

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Axle nuts - 2013 Dodge Journey, felt as though the vehicle was going to buckle under the front end, especially if I had to make a sudden stop. I loud clunk type noise would accompany the jolt feeling. Began occurring more often, to include when vehicle would shift. Took it into the shop the first time, and the order was written up as 're-torque the axle nuts'. Issue continued, but was always described as 'could not duplicate the issue'. After numerous attempts, I was told that they had to replace the axle nuts as it looks as though they had been compromised. I informed them of the previous fix, and was told that you can not re-torque axle nuts, they should have been replaced. The dealership tried to make me pay, as it was something not covered under warranty until I brought up what they had done, so they took the loss. I would think that the axle nuts should have never become loose to begin with, as it seems as if it would be a high risk factor in liability. First occurrence: November 2014 second occurrence: August 2016.

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My car almost caught a fire from the cigeratti lighter when I was charging my cell phone and also my horn go off on its on for a certain amount of time and the lights as well.

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In June 2016 I took my car to bettehausen Dodge in tinley park, IL. They did some repairs and since then the horn goes off by itself. The car can be parked with the motor off or you could be driving in traffic and the horn will blow. I took the car back to bettenhausen in August 2016 they did another computer update and the horn is still going off by itself. The horn was find until I took it to bettenhausen in June. Once they finished working on it they horn blows sporadically. Again in August 2016 I had my car towed to bettenhausen because the car broke down. Upon bettenhausen reviewing my car they stated it was the heater hose, a gasket and the anti freeze bottle had a hole in it. It cost me $582. 00 for that repair. The service department also informed me that I needed front and rear motor mounts broken, front and rear struts blown out, front and rear brake pads and rotors warped and worn, right rear wheeling bearing excessive noise. These are major repairs and will cost major money. Why didn't bettenhausen inspect my car thoroughly in June when it was towed in? I think these things were wrong with the car in June but it was inspected by the service department. So I drove around for months with all this wrong with my vehicle. What if I couldn't stop, or a wheel fell off while I was driving the expressway? it was under warranty in June and now it is not and these are major safety hazzards.

While driving my 2016 Dodge Journey 12mph, the car jerked to the left causing me to hit a cement light pole. I was in a roundabout turning to bring my child to school when this happened. No injuries.

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The contact owns a 2013 Dodge Journey. While driving on the highway, the vehicle swayed left and right and the suspension was unstable. The vehicle was not inspected or diagnosed. The vehicle was taken to a repair shop who provided a front end alignment, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at 55 mph, there was an abnormal vibration in the front of the vehicle. The contact also stated that the front tires on the vehicle were wearing out unevenly and faster than the rear tires. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 4,200.

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The contact owns a 2013 Dodge Journey. While driving over speed bumps, a knocking noise emerged from the front end of the vehicle. The vehicle was taken to the dealer where it remained to be repaired under warranty. The contact stated that the failure occurred for over a year every time the vehicle was driven on uneven road surfaces. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

Tl-the contact owns a 2012 Dodge Journey. The contact stated while driving out from a driveway, there was an abnormal sound and suddenly the vehicle failed to move forward. The vehicle was to be towed when it was discovered that the link on the front axle was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000. Mf.

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Breaks have to be replaced at least every 2 months. My car continues to overheat and we have the thermostat 5 different times. We have to keep turning the key off and on til the car decides to start. I have contacted the people about this and they keep telling me that there is no recall for my VIN number. It needs to be added because it is obviously an issue with more than just my car. I will contact an attorney because now that it is out of warranty they tell me I will have to pay to have the issues resolved the start issue is of course stationary the break problem is while driving and so is the over heating issue was driving down the road heard a scraping noise and the front bumper was talking off and the bumper bar was loose. These are apparently very dangerous cars and all should be recalled.

Tl-the contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 30 mph, the vehicle stalled without warning. The vehicle was coasted to the side of the road and restarted normally. On numerous occasions when parked, the vehicle failed to start until after several attempts. In addition, while driving over 50 mph the vehicle would vibrate violently. The vehicle was taken to the dealer for diagnosis. The battery and starter were replaced however, the failure persisted. The technician also informed that there was a suspension problem with the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Js.

Our vehicle would vibrate while we were driving at highway speeds. We thought this was a normal thing with the Dodge Journey but asked the dealership to look at the issue anyways. After an inspection, our tires on our 6-month old car had been worn down and needed to be replaced. The tire company requested an alignment check and it was discovered that the right side inner and outer tie rods are bent. We have not been in any accidents/car collisions. I have contacted the Chrysler corp about this issue who is looking into it further but claim there may have been some physical damage to the vehicle. We have been in no accidents and have only had cosmetic work done to the left side door (paint only).

The ignition reads bad key and won't start. The tire stems corrode and break off. The calipers are defective which cause the breaks, tires and rotors to wear. This vehicle has too many defects and should have been recalled years ago.

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Started getting a lot of grunting from the front end when going over bumps and turning into driveway. The dealer looked at it and retightened front end parts and so far seems to be ok. Also the dual temperature control only blew hot air on passenger side. The dealer had to order a new servo unit for the temperature control. The dealer was very good about it. Have a lot of same concerns as other peoples compliants.

The contact owns a 2013 Dodge Journey. The contact stated that the vehicle swerved to the right while driving at any speed. The vehicle was taken to the dealer numerous times for the failure. The dealer replaced the subframe, the drive axle, the rear suspension and the tires were replaced four times; however, the failure was not corrected. The failure mileage was 174 and the current mileage was 9,265.

I have been having problems with my 2009 Dodge Journey. I also have problems trying to turn it on sometimes. I believe it might be the key or ignition. I bought a new battery thinking my old one was dead and it also started great for a few weeks and then it started doing it again. Sometimes I turn the key around and it turns on fine and sometimes it does not. It is frustrating because sometimes it does it when I am away from home. I am also having problems with my front brakes or suspension because when I press on the brakes my steering wheel starts to shake. I had my brake pads and rotors checked and they are good. I just do not know what else to do because every trip to the mechanic costs money. There should be a recall on this vehicle!.

Have had the rack and pinion fixed 1 1/2 years ago and it is leaking again. Have had to put 3 sets of brake pads on in 3 years. Also had to put new rotor and brake caliper on right front due to brake locking up! this car only has 53,600 miles on it and has been one thing after another breaking down on it. Been told by two Dodge machanics this should not be happening. Would like for the dealer to do something about it. Been told there were recalls on this car and we have never gotten one in the mail. Help!!.

I purchased the vehicle on June 15,2012. Unexpectedly, on September 22, 2012 my vehicle lost control at the location I 287nb exit 41a parsippany ramp onto 80 e traffic then my vehicle lost control and slammed onto the guard rail repeatedly. I immediately notified john johnson of the incident and I pleaded for them to send me a tow truck because of my 100,000 mi warranty. Further, I contacted the manufacturers Chrysler group and explained the situation. Eventually, because of the accident cause and effect they took the vehicle and send for a contractor inspector from pennsylvania to inspect the car. After the inspection, the contractor contacted me and told me he is sending in the report to Chrysler and wait a week before contacting them for a copy of the report. Moreover, I followed up, and Chrysler could not tell me who was handling my case. Finally, after pursuing my case someone told me that my vehicle case file was closed and sent to the legal department because it was determined that my vehicle steering wheel went out. Further, I was told that someone would be in contact with me shortly. No one contacted me and several weeks passed and I still didn't hear anything from the Chrysler group. I tried again until I got an answer and I was told to expect a letter and no further information was provided. Eventually, after a long wait, I received a letter that stated that my claim is denied and that the inspector did not find any manufacturing defect that caused the accident. I asked for a copy of the report and Chrysler refuse to provide me with the inspection report that gathered information from the vehicle imaging onboard computer systems. Additionally, I am still without my car or a car. My family and I have had pain and suffering and hardship over this ordeal. And I am still making monthly payments for a car I don't have or drive. Can you please help me?.

I purchased this car new on July 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. The last time , April 29, 2014, a complete brake job was done on the rear brakes, a front end alignment, and repair the front brakes. This cost me $499. 00. Mileage is 46700. They also rebuilt the engine due to head and valve failure. As of may 25, 2015 it is again making the noise and pulling hard to the right. I think Chrysler should take this car back. VIN [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have had my tires replace about every 25,000 miles the are wearing really bad on the inside I have had alignments done and there is no issue with the alignment I have spent over $1000 on tires not sure if it is caused by the brakes and rotors being bad. I've had them replaced twice also.

I purchased at new 2011 Dodge Journey crew in February 2011, with 5 miles. During the course of a few months, I noticed that the drive was a little bumpy. I assumed that the uneven ride was due to low pressure in the tires or balancing issues. I reported this issue to the dealer in July 2011. The vehicle was evaluated with the following outcome: rotors and brake pads needed to replaced, balance tires and re-aligned tire pressure. The dealer ordered new rotors/pads and I returned 2 weeks later for installation. A few months later, I started experiencing the same uneven ride and complained to the dealer. This complaint resulted in my tires being replaced (mechanic stated I had 2 bad tires). The mechanic also stated that the old tires had some wearing on them (most likely due to unbalance tires). My complaints to the dealership started to increase and resulted in a visit every other month to have my tires balanced. Needless to say, my rotors and pads had to be replaced a second time in March 2012 (24k miles). I worked through Chrysler case management on this replacement and I had to pay a $100 deductible for the repair (not sure why, but needed my car to make a living). My vehicle was back in the shop in April 2012 for balancing issues. The dealer forced balanced my vehicle (this was the second forced balancing on my vehicle). On April 20, 2012, I had another visit to the dealer just to be told that they replaced my front left and right axles, in an effort to fix my balancing issues. Needless to say, this has not resolved my uneven driving issues and I am back at the case management stage. Throughout my entire year and a half with this vehicle, several dealerships have told me the Dodge Journey has been known to have this type of issues.

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The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the vehicle wobbled and vibrated violently. Also, the contact mentioned that the vehicle stalled without any warning. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 37,000 and the current mileage was 97,000.

I have had to replace the brakes on my 2009 Dodge Journey 3 times since March of 2009, my car only has 35,000 miles on it. I feel that the brakes are defective and are not safe. They do not provide a safe driving enviroment.

Purchased vehicle new in June of 2009. Front brakes gone and eating into rotors by 26,000 miles. Little over a year. 90% of driving is freeway driving. Very little stop and go. Replaced brakes and had rotors turned. Rotors warped and fromt and rear brakes gone again at 35,245 miles one year later. Replaced front rotors and all 4 sets of brakes. Front struts have gone out now as well. Definately too much weight for vehicle brakes and suspension. If not watched complete failure expected before recommended maintenace changes!!.

The transmission will shift from park into drive with a loud clang and jerk. This occurs when you pull up and stop, turn motor off, restart and put into drive. Then at other times hesitates to shift. Brakes will push themselves down with no pressure given by driver. Front end on uneven patches of roadway will thump as thought it is loose and wobble.