Rearview Mirror problems of the 2002 Dodge RAM

Folding side mirror spring mechanism failed causing the mirror to "flop" against the side of the vehicle. These mirrors are designed to be folded in and out for clearance at drive-up windows, car washes, etc. The passenger side mirror failed while driving in early September and was repaired under warranty by the dealer in mid-September on 10/19/2002. The driver side mirror failed, this time while folding it back out from the "in" position to the "normal" position. Since there is no way to "rig" the failed mirror in place so that the driver can use it, and because of the long wait for a replacement part, this defect presents a serious safety hazard. Dt.

Driver's side mirror came out of socket while manually folding in for car wash 7/02. Replaced by dealer at that time. Passenger side mirror came out of socket during manual fold in for car wash 10/02. Replaced by dealer. I was told there was no known design defect and replacement mirrors have the same design. This could become a safety issue if it occurs while driving. Dt.