Diesel Fuel System Problems of Dodge RAM

The contact owns a 2011 Dodge Ram 2500. The contact initially received notification of NHTSA campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). The contact took the vehicle to the dealer and the recall was serviced. Recently, the contact stated that he noticed a fuel leak coming from the fuel heater. The vehicle was taken to an independent mechanic where it was discovered that a plug on the connector had melted due to a defective o-ring. The mechanic linked the failure to the recall. The dealer was contact by both the mechanic and the contact and both were informed that the recall was a one-time free repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 183,000.

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The contact owns a 2005 Dodge Ram with a cummings diesel engine. While traveling at speeds of 55 mph, the contact began to smell diesel fuel and within 15 miles of travel, the fuel level indicator fell from one half of the tank to empty. The vehicle lost power and stalled. The vehicle was towed to the dealer who advised the fuel injector had fractured from the fuel pump to the cylinder. The VIN was not available. The failure and current mileages were 119,000.

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When the vehicle was in idle, there was an "overwhelming" diesel smell which entered the passenger cabin through the vents.

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