Dashboard Crack problems of the 2002 Dodge Ram 1500 - part 2

138 problems related to dashboard crack have been reported for the 2002 Dodge Ram 1500. The most recently reported issues are listed below.

36 Dashboard Crack problem

Failure Date: 08/10/2009

I own a 2002 Dodge Ram 1500 and I have been noticing that the dash has been cracking and then it began to crack more to the point of having no dash at all. I don't think this is just a cosmetic defect it is a safety issue. It doesn't take a hoard of inspectors to see how this can cause damage to occupants in the truck. Lets just forget about the safety issue for a second, after buying a Dodge intrepid and have the motor fail at 60,000 and I said " I will never buy another Dodge", but I gave Dodge a second chance because I liked the look of the truck inside and out. With that said I don't mind replacing the control arms where the ball joints are welded in, at a cost of 600. 00 dollars. Wish I would have looked at that too, but having to replace the dash is not justified as an expense that I should have to pay for. If I sold this truck to someone I know the first thing they would say, "that doesn't look safe and makes you wonder what else is unsafe with the truck. " it does make you wonder about the rest of the truck, did they cut corners on other parts of the vehicle? let me ask NHTSA when you get in your vehicle to go home after work and your dash started cracking, to the point of your speakers falling out when you hit the brakes would you feel safe. That's my story and I am sticking to it.

37 Dashboard Crack problem

Failure Date: 07/15/2009

The dash has cracked in multiple area's causing sharp edges in the dash. Very easy for kids to cut there hands. Also if vehicle was involved in a accident the sharp edges would come lose hitting the driver and passengers in the vehicle causing bodily harm.

38 Dashboard Crack problem

Failure Date: 07/13/2009

2002 Dodge Ram 1500 has multiple cracks in dash w/ at least two in the passenger side airbag area. Heater and defroster also do not function properly.

39 Dashboard Crack problem

Failure Date: 06/01/2009

This concerns the cracking of the dashboard on a Dodge ram. If cracked or broken enough, it could cause injury or fire if the sun would get to the wires in the dash. There are numerous complaints about this issue and something needs to be done. There should be a recall filed on Dodge rams from 1998-2005 for the dashboards before someone gets hurt.

40 Dashboard Crack problem

Failure Date: 05/01/2009

Defective dash (dash is cracking all over and could come apart ).

41 Dashboard Crack problem

Failure Date: 04/19/2009

Dash is cracking, one defroster vent screen has broken off and fallen into defrost vent due to becoming brittle, additional cracks are becoming more evident as the days go by.

42 Dashboard Crack problem

Failure Date: 04/06/2009

Cracks begin to appear in the dashboard in April 2009 just below the windshield and have now began to show up in the main dashboard cap. A large gaping slit near the instrument display appear on July 5, 2012. On July 11, 2012 power was lost to the gauges on the instrument panel which also included the hazards, turning signals, brake lights and one head light. Requested electronically through the Chrysler/Dodge, official website possible recalls and I was contacted via phone 24 hours later with a confirmation that no pending or missed recalls were in place for the truck. When asked if there were any solutions to the complaints of cracked dashboards in the Dodge Ram 1500 made in 2002, the representative indicated that there were no known complaints listed for the dashboard and provided no resource in better replacement part. Scheduled to have vehicle check the week of July 16,2012.

43 Dashboard Crack problem

Failure Date: 04/01/2009

The dash has begun cracking. Little pieces are falling down into the dash the lower dash and into air vents. These are not small minor crack, they are large cracks that cover the entire dashboard. This has been a problem with Dodge ram dashboards for years.

44 Dashboard Crack problem

Failure Date: 03/01/2009

The dash on my 2002 Dodge 1500 started off with a small crack across the defrost vent. Within a few days there was another crack on the adjacent vent. In less than a month, my entire dash had very large cracks all over it.

45 Dashboard Crack problem

Failure Date: 01/01/2009

My 2002 Dodge Ram 1500 has cracked dash and it is very brittle. While researching online I found hundreds more with same problem. I believe this could cause an airbag malfunction or if the airbag does work it would throw pieces of the dash into the person causing major injures to that person. I believe that Dodge should look in to this. They should recall and fix the problem before someone gets hurt.

46 Dashboard Crack problem

Failure Date: 11/23/2008

2002 Dodge Ram 1500 dashboard cracking at 85,000 miles and it will not stop looks like it will continue to crack till it is completely gone.

47 Dashboard Crack problem

Failure Date: 11/18/2008

Dashboard is starting to crack in various places.

48 Dashboard Crack problem

Failure Date: 10/29/2008

Dashboard has so many cracks its a safety issue. 2002 Dodge Ram 1500.

49 Dashboard Crack problem

Failure Date: 10/16/2008

The dashboard has cracked in many places on my 2002 Dodge 1500 4x4. Full length cracks from windshield to driver, about 4 large ones and a few small ones starting. May be more cosmetic but if continues, it my affect driving.

50 Dashboard Crack problem

Failure Date: 10/13/2008

Starting in October of '08 I notice a small vertical crack in my dash on the top of my dash between the passenger airbag and the radio. Since then the crack has grown and then a piece broke off and too my surprise is very sharp.

51 Dashboard Crack problem

Failure Date: 08/01/2008

Windshield fogging up on inside due to leaking hand holds. Resulting in visual problems along with excessive moisture under the dash pad causing cracking. Along with safety concerns with passenger side air bag working properly when needed and any other electrical problems arising from the moisture. Dodge is aware of this problem and has done nothing to correct it such as a recall. I feel they must be held accountable for the defects.

52 Dashboard Crack problem

Failure Date: 07/05/2008

I have a 2002 Dodge Ram 1500 and may dashboard had one crack 2 years ago. Since then multiple cracks have appeared all along the dash. May concern is the dash will fall completely apart or a piece will come loose and hit someone. Thanks.

53 Dashboard Crack problem

Failure Date: 06/15/2008

Purchased vehicle used in 2006 with 34,000 miles. In June of 2008 I noticed a crack approx. 2" long in the dashboard on the passenger side starting in the tray, vehicle had approx. 53,000 miles on it. By September of 2008 the one crack developed into 3 cracks with 1 spanning the entire width of the dash along the centerline of the vehicle. Now in March of 2009 with 69,000 mile, there are 5 cracks total and the dashboard is sagging and the defroster vents are starting to crack apart. The vehicle has never been in a accident, the only protectant used on the dash was recommended and purchased at the Dodge dealership where I bought the truck.

54 Dashboard Crack problem

Failure Date: 06/08/2008

2002 Dodge Ram 1500. Long perpendicular cracks in dash. Bought perma plate warranty at time purchase. Replacement of the dash costs upwards of $1500 by two dealerships. Perma plate merely refunded me my $299 warranty. I take meticulous care of my vehicle. This is a defect as my car is typically parked in the shade. I am an airline pilot and my vehicle sits in covered parking. Perma plate told me that this was common in the Dodge Ram 1500 model and directed me to do a web search. I was amazed at the high number of complaints reflecting the exact same issue. Dodge should fix the problem free of charge. What an embarrassment to have such a nice truck cracking like this. Lastly, from a safety perspective, the crack runs near the passenger air bag deployment location. I do not know if this crack would cause problems in an accident. I think it's fair to say that upon review of the high number of incidents here that Dodge should address the issue with more than statistics. . . They should simply back their product.

55 Dashboard Crack problem

Failure Date: 06/07/2008

My 2002 Dodge Ram 1500 dash is cracking severely and I am worried that pieces of the dash are falling into the dash while, that while driving the pieces of the dash will cut vital electrical components including those for safety. My dash has been getting worse over time and I am afraid of what might happen if I am driving and the dash fully collapses.

56 Dashboard Crack problem

Failure Date: 05/10/2008

I own a 2002 Dodge Ram 1500. Of my many problems, my dash board has cracked. I am aware that I am not alone. When will something be done about this. If we want to have the us consumers continue to purchase us made cars, something must be done about the poor quality that our manufacturer put out.

57 Dashboard Crack problem

Failure Date: 05/01/2008

I have a 2002 Dodge Ram 1500 and over the past year it has developed multiple cracks on the dash. The major concern is the integrity of the dash around the passenger airbag. Due to the cracking, if the airbag were to deploy, I fear that the cracked dash would cause multiple pieces of plastic to fly around the cabin. I would not write this complaint if I thought this were an isolated problems. I have read endless complains on blog sites of people with the exact same problem in similar years of this vehicle. This seems to be a systemic problem and is a safety concern that should be addressed by the manufacturer.

58 Dashboard Crack problem

Failure Date: 04/10/2008

2002 Dodge Ram 1500 with 67,000 miles - dashboard has cracked in 6 places. Dealer says that it is a defect but will not replace. There are thousands of owners with the same problem and Dodge will not stand by their product.

59 Dashboard Crack problem

Failure Date: 03/10/2008

The contact owns a 2002 Dodge Ram 1500. The contact stated that the entire length of the dashboard surface exhibited cracks. The vehicle was not repaired for the defect. The manufacturer was not notified of the failure. The contact stated that the defect was a common issue with this vehicle model year. The approximate failure mileage was 70,000. The VIN was unavailable.

60 Dashboard Crack problem

Failure Date: 03/07/2008

My dash on my 2002 Dodge Ram 1500 is cracked all to pieces. I take good care of my vehicle and the dash is still cracking more everyday. This problem is due to cheap plastic being used by Dodge. I thought this might be an isolated incident, but I have found hundreds of others with the exact same problems. Dodge doesn't seem to think that it is their fault, but with the large occurrence of this problem it has to be.

61 Dashboard Crack problem

Failure Date: 03/06/2008

Dashboard is cracking and falling apart. Sharp edges are exposed causing a possible cutting hazard.

62 Dashboard Crack problem

Failure Date: 03/01/2008

My Dodge Ram 1500 truck is a 2002 model. The entire dashboard is cracking so badly that large pieces are falling down into the electrical section. It gets worse daily and I'm afraid of a fire.

63 Dashboard Crack problem

Failure Date: 02/19/2008

About 6 months ago two cracks in the dash started, one in the middle of the dash by the windshield, the other one was on the right side by the air bag all the way down. This should not be . Dodge needs to come up with a replacement for these two dash pieces, the value of the truck is now junk if not replaced. Will the air bag still work right don't know.

64 Dashboard Crack problem

Failure Date: 02/17/2008

I have a 2002 Dodge Ram 1500 quad cab 4. 7 litre engine. It has 82,000 miles and has developed several splits (cracks) on the dash. . Read more...

65 Dashboard Crack problem

Failure Date: 02/10/2008

For no apparent reason my dashboard has several cracks which appeared suddenly running the length of the dashboard from front to back. There is no other damage to the vehicle that would have caused this and the vehicle is well maintained. The cracks are primarily over the passenger side of the dash but there are also a few on the drivers side. I would hate to see what would happen if the passenger airbag deployed, it would probably turn the dash into a plastic grenade sending shrapnel around the cab and into the occupants.

66 Dashboard Crack problem

Failure Date: 02/01/2008

The dashboard is cracked in multiple locations and shards of hard, sharp, plastic is falling into interior. Shards are also becoming projectiles when they dislodge from dashboard. While cleaning or touching dashboard, personal injury occurs by being stabbed and/or cut by these cracks in the dashboard. No incident occurred to make this issue a user problem. No extreme hot/cold have occurred.

67 Dashboard Crack problem

Failure Date: 01/31/2008

Dash is cracking on passenger side and is jeopardizing the function of passenger airbag. The faulty dashes were reported by numerous Dodge owners and is obviously a faulty part. Dodge says that they cannot replace it because the truck is out of warranty. The piece will cost $540 and installation is $600.

68 Dashboard Crack problem

Failure Date: 01/24/2008

2002 Dodge ram pickup truck has cracked dash. Once crack that seperates front dash into 2 pieces.

69 Dashboard Crack problem

Failure Date: 01/15/2008

2002 Dodge ram dashboard has multiple cracks in it. 77,000 miles.

70 Dashboard Crack problem

Failure Date: 01/01/2008

2002 Dodge Ram 1500 dash cracking. The dash on my truck is cracking to collapse. This is a common complaint on this model truck. Pieces are falling down inside the dash which is surely bound to damage other components inside the dash, possibly causing electrical or mechanical failure. Also have to wonder how dangerous brittle plastic shards would be in a collision.



Ram 1500 Service Bulletins
Ram 1500 Safety Recalls
Ram 1500 Defect Investigations