Dashboard Crack problems of the 2001 Dodge Ram 2500 - part 1

Tl- the contact owns a 2001 Dodge Ram 2500. The contact stated that the dashboard had cracks to the point that the structural integrity of the part failed to the point that it had fractured into pieces and the contact was uncertain if the failure may affect other components due to the dashboard failure. The contact was also uncertain if the part was uv coated. The dealer lithia Chrysler Jeep Dodge of great falls, 4025 10th Ave s, great falls, mt 59405, (406) 205-3430 was notified of the failure and the contact was waiting on a response from them to determine the guidelines to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 121,000. Dyd.

The contact owns a 2001 Dodge Ram 2500. The contact stated that the dashboard cracked and fractured in the vehicle. The manufacturer stated that the dashboard was not under warranty and the vehicle would have the same defective dashboard installed. The cracks were six to eight inches wide and started to appear on July 22, 2006. The manufacturer never attempted to repair the dashboard. The failure mileage was 103,000.

I have owned this truck about 3 years. The vehicle has approx. 39,000 miles on it. I noticed small cracks in the dashboard. Over the last 3 years, the cracks have gotten larger. I was traveling on interstate 81 and going across a bridge joint. The bridge joint dips down and the shock of the bridge joint caused the dashboard to completely shatter into pieces. These pieces are very sharp and brittle. These pieces flew up onto the seat. During an impact, these pieces could impale a person sitting in either the driver or passenger side. These pieces also fell down into the electrical system on the vehicle. It could impact the air bags or the computer on the vehicle. When I got home, I called Dodge to see if there was any vehicle assistance program or recalls. They said there weren't any. I have all the pieces off the dash if someone would like to look at them. I did remove the dash from the vehicle in fear that someone would be hurt by these sharp pieces. I've read many stories about the dashboards on Dodge ram trucks. I cannot believe that this is in the best interest of the consumer. From what I've read, the dashes on all Dodge rams between 1998 and 2004 have been defective. I can't believe that there has been no recall on these dashes. If you have any questions, please e-mail me or call. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The plastic dashboard is cracking and disintegrating before my very eyes. Every day the cracks widen and spread, and every day another piece of the dashboard breaks completely off. The shards of plastic are sharp and jagged, and potentially dangerous.

Cracks formed in the dash and after a few months the dash began to fall apart. I duct taped it together out of fear that water would short out the electrical components visible through the loose pieces.

The dash has been developing bad cracks but now has just crumbled leaving gaping holes and sharp and jagged pieces.

The dashboard has cracked into many sharp loose pieces. These pieces could fall into the wiring and other componets under the dash or fly into the driver and cause a major problem. This would be a serious problem for occupants of the vehicle and fellow motorist. The fix as far as I can determine is very costly and extensive. The problem stems from faulty materials used in manufacturing and should be a recall item. This is not the only instance of material failure on this model year truck. I have read of many such occurances and hope this will be resolved soon.

The contact owns a 2001 Dodge Ram 2500. The contact stated that there was a crack in the dashboard. The dealer referred the contact to the manufacturer. The manufacturer denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 110,000 and the current mileage was 170,000. The VIN was unavailable.

Dash was cracked up and a piece flew out and got hit in face.

The dash on my 2001 ram is cracking up now pieces are starting to fall off I believe this is a safety issue. Broken parts can damage wiring and become projectiles in a collision.

2001 Dodge Ram 2500 dashboard cracked in so many places that it caved in and affected the high/lo beam switch. I turned the high beam switch on and the headlights went completely off. I immediately pulled over and somehow got the lo beams back on. This is a very dangerous situation that can put innocent lives in grave danger. Please do something to resolve this issue before anything bad happens.

Dash and bezel are cracking. Pieces are falling into it. What problems will this cause. Heater core is leaking spilling coolant onto cab carpet and pad. Was told this model truck has no air intake filter to stop leaves and other trash from entering the system then rotting in the heater core box creating mold which corrodes the core.

My dashboard had a small crack that has turned in to a massive sinkhole. My fear is possible life threatening injury/ permanent disability to myself or a passenger as a result of passenger side airbag deployment that would cause the remaining pieces of plastic to become projectiles. The dealer has told me that no recall has been issued so they will not take any corrective action.

The contact owns a 2001 Dodge Ram 2500. While the vehicle was parked she noticed that the dashboard was cracked severely. She stated that as she was cleaning the dashboard it became progressively worse and caused her to sustain a minor cut to her hand. The contact stated that the dashboard was very brittle. She called the manufacturer and was advised to file a formal complaint and someone would call her back. The vehicle was not repaired. The approximate failure mileage was 92,000 and the current mileage was 93,005. Updated 01/04/lj updated 01/10/11.

Dash cracked on my 2001 Dodge Ram 2500. Smaller cracks are branching off of the large one.

I have a 2001 Dodge Ram 2500 diesel my dash has stared cracking and becoming loose I am afraid it will fall off my truck is in good condition other than that has there been any recalls.

Dashboard cracking/failing , related elec. Proplems w/ headlight dimmer.

Our 2001 Dodge Ram 2500 pickup dashboard has cracked and is caving in (in all different places) - the Dodge dealer said it's not a recall so there is nothing they can do about it.

Hard plastic dash board cracks into lots of hard sharp pieces that can become deadly projectiles in a crash. Instrument cluster bezel also becomes brittle and can pose a severe laceration risk in a collision situation. Also, as the dash degrades, large chunks can become dislodged during driving on rough roads or when hitting a bump. These chunks can slide and move about the cab and either cause a dangerous distraction resulting in a crash, or, can fly about and potentially cause injury to occupants due to the sharp edges. Please prove that the NHTSA is not just another bloated government agency in the pocket of the auto manufacturers and do something about this issue that has plagued Dodge truck owners for years.

Dash cracked down the middle for no reason have done some resource and found that it can lead to electrical problems.

I own an '01 Dodge Ram 2500 quad cab. Bought it used in 2005. In summer of 2009 the dash started cracking from windshield down the glove box, and from windshield to front bezel in front of driver. Now cracks all over. No pieces fallen out yet, but sure will be happening soon. Asked local dealer about dash, said nothing to do except replace it. Told me probably would be problem finding replacement dash as there were so many cracked. Told me to buy dash cover. Nice. Don't think so!!!!.

I have a 2001 Dodge ram truck and the dash is falling apart and cracking all over the dash - I have been told this is a safety issue dealing with wiring, etc and Dodge won't fix the problem. I believe this is a definite defect in the material that produced this dash and I'm finding other owners having the same problem. I believe this a Dodge problem and not mine to repair this problem. How many others have this same problem - sounds like it is hugh.

Dash is cracking and holes are opening in it. Intermittent problems with flashing instrument indicators and loss of headlights.

Dash cracked so bad it is unsafe to drive.

Entire dash and dash bezel fell apart. No damage done to the dash, it just fell apart. Wires and duct work are now open to the sun and foreign materials.

2001 Dodge Ram 2500. Dash is cracking in several areas. Several of my friends trucks are doing the same thing. It is beginning to become a safety issue. Dodge will not back this problem with a recall.

I keep my 2001 Dodge Ram 2500 diesel in mint condition. There is no reason the dashboard cracked. I armor all it and clean the inside all the time. I keep the glass covered as well with sun visor. I was shocked to see my dashboard cracked. There was no reason for it. Then I saw the news report about this same problem in 2001 Dodge Ram 2500. Was there any resolution?.

I have a 2001 Dodge 2500. I get in it one day and the dash has a lot of crack in then a few months later the thing falls in.

Dash cracked 7 years ago and has been falling apart steadily since then. Shards of dash pose a safety issue in the event of a wreck. Known problem with Dodge trucks of this year range.

I own a 2001 Dodge Ram 2500 that I bought new. It has 115,753 miles to this date. The truck is kept under a shed 90% of the time and still looks great on the outside. I recently noticed a crack in the dash bezel and now have large cracks all over the top of the dash. I have read and seen many Dodge trucks with this same problem. The cracks turn into large holes with sharp edges. As many complaints as I have seen just on the internet, this has got to be a manufacturing defect. I have only been searching on the computer for less than an hour and have found hundreds of complaints. I know that this is a 7 year old truck, but it has been taken care of. I have had many small problems with my truck since it was new, but nothing that I thought was a widespread problem. I usually just have fixed what is broke, but from what I have read this problem will just come back again. I should not be responsible for repairing something that broke on its on over and over again. If I knew that a new dash would fix the problem, I would not any problem going out and buying one. But many people have done this exact thing and are still in the same situation. Dodge needs to be held responsible for their mistakes and fix them. If they came out with a new dash and told me that they would stand behind it, I would go out and buy it. But that is not the case. Thank you for your time.

I am not the original owner but I have owned the vehicle about three years now and the dash just started cracking for no reason. Poor material in dash compound? I owned a 1996 chevy pick up where there was a recall to replace the dash because of improper material mixture, why wont Dodge replace the dashes in these dashes in these pickups for the same reason?.

My 2001 Dodge Ram 2500 has the dash board severely cracking and right in front of the steering wheel at the top there is a big hole where the dash has completely broken out. This concerns me very much and when I asked the dealership about it they said that all of the 2001 models were having issues with the cracking, but offered no resolution to the problem. These trucks are very expensive and even after a few years have passed they hold their value very well, but not with cracked and falling dashes. I am concerned that there will be other problems since the inside of the dash is exposed from the hole. I am a faithful Dodge product consumer, but if they won't correct this problem how are we to trust buying anything else. I have had several Dodge trucks prior to 2001 and the dashes in those trucks held up perfectly, so there must be a problem with the material used for these particular models. I don't feel like I should have to pay for something to fix or replace this. Please help!!!.

2001 Dodge 2500 and similar models. Dash boards crack and break apart completely resulting in much of the dash being gone. Reports of airbag deployment from broken pieces inside dash. Recommend a recall of all model vehicles 1994-2002 Dodge pickup trucks to fix the problem. I have had to remove the fuses on my vehicle to prevent airbag deployment due to the fact that my dash is completely disintegrated, and airbag light came on. I have also cut my hands on the sharp edges of the broken dash pieces.

My dashboards cracked very badly and has big holes in it. 2001 Dodge ram pickup 2500 cummins diesel I don't do what to do about it.

The dash on my Ram 2500 is cracked and falling apart. The passenger side has a six inch hole in it and the plastic is very brittle. If the airbag was to deploy, it would send shrapnel of plastic into my passengers face causing great harm. Dodge says they don't have to fix it unless a recall is directed. They don't seem to care that they are putting people in danger by having a defective dash on the road.