Steering Failed Problems of Dodge Ram 3500

The contact owns a 2013 Dodge Ram 3500. The contact stated that the steering wheel started to shake and became loose. The vehicle was taken to the authorized dealer numerous times and they were not able to replicate or diagnose the failure. While traveling, the steering linkage fractured and the vehicle was slowly driven and parked at the contact's residence. The dealer sent a technician to further diagnose the vehicle in which the technician verified the failure, but no remedy was provided. The dealer also repaired the rear differential three times and the failure recurred. The contact noticed that there was abnormal swaying in the rear and the steering wheel failed to safely operate. The manufacturer was notified of the failures. The approximate failure mileage was less than 3,000.

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The contact owns a 2011 Dodge Ram 3500. The contact stated that the steering wheel would seize when driving at various speeds. The contact later received notification of NHTSA campaign id number: 13v529000 (steering) but was advised that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair to be performed. The contact was no longer able to drive the vehicle due to the recurring steering failure. The failure and current mileage was 56,000.

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I have received a recall for my truck n49/NHTSA 13v-529 relating to the steering failure. I was mailed this recall in December of 2013 and in January 2014 made an appointment to have the problem fixed. I have now been told that the parts required are being held back and only shipped to each dealer 1 part every 7 days. I am presently #12 on my dealers list. This means that my truck will be on-safe to drive for the next 12 weeks not counting the time prior. This is unacceptable, especially now finding that Chrysler was aware of the problem even before I purchased it. I need my truck this isn't a wish it's a fact! I have called the Chrysler group recall assistance center and have been issued a case number. Steering failure could result in death not only to the occupants of the vehicle but other vehicle on the road. This is serious and needs to be addressed immediately. Presently I am having the vehicle inspected by my local dealer to insure the defective parts are not on-safe at this time. But there is no assurance that they won't be in the future.

The contact owns a 2008 Dodge Ram 3500. The contact stated while driving approximately 35 mph steering failed causing the contact to crash into a parked vehicle. The vehicle was not destroyed. The vehicle was towed to an independent mechanic. There were no injuries. A police report was filed. The mechanic diagnosed that the steering gear ball joint needed to be replaced, and also an alignment and the frame had to be straightened. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

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Driving pu @ 65 mph/highway. Exited to convenience store. When departing/heard clunk noise/steering did not respond. Discovered front end parts dropped to ground/totally disconnected, etc. Towed to certified front end repair facility. Shop recommended most parts be replaced with mopar hd parts kit because original factory parts not replaced are not compatible w/mopar hd replacement kit. One week later after emergency repair completed I received recall notice citing possible steering system failure. Made contact w/case manager/Chrysler and submitted all receipts. Call back informed original equipment parts not covered only replacement parts replacing original faulty parts/by dealer only. Help! could have been much worse if failure had happened on hwy at high speed. Warning was just plain too late to go to dealer only. Chrysler link for requesting all docs is faulty and only gave 7 day window allowing request. Finally have fax # to request written decline from Chrysler. Advise please.

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The contact owns a 2003 Dodge Ram 3500 pickup. While driving 40 mph the steering wheel failed and the front end began to vibrate violently which over corrected itself and crashed into a ditch. The contact was trying to stop the vehicle by pulling the steering wheel to the left and it failed to work. The dealer advised the contact that there was a safety recall; however, he would have to pay to have the vehicle repaired. The dealer also stated that they would sell him the parts needed to repair the vehicle. The failure mileage was 143,000. Updated 11/16/10.

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The steering failed, making it impossible to alter direction. Unable to turn right to prevent collision with guardrail.

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The contact owns a 2004 Dodge Ram 3500. While driving 20 mph, the steering failed and the contact lost control of the vehicle and drove into a ditch. The failure occurred on may 9, 2007 and without warning. A Chrysler customer call center representative returned his call; however, they were unable to assist him since the vehicle was removed from the scene of the crash. The contact received the parts from the dealer to repair the vehicle. The service manager stated that changes were made to the parts needed to repair the steering failure; however, the original parts were used to perform the repair. The VIN was confirmed with the owner; however, it was unable to be verified by the system. The current mileage is 68,700 and failure mileage was 68,205.

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