Table 1 shows two common structure related problems of the 2021 Ford E-450.
| Problem Category | Number of Problems |
|---|---|
| Structure problems | |
| Underbody Shield problems |
The contact owns a 2021 phoenix cruiser RV built on a 2021 Ford E-450 chassis, equipped with a 6400 series window vent. The contact stated that he became aware that the side window was delaminating. The contact became aware of NHTSA campaign number: 21e047000 (structure, equipment). The RV was taken to a local dealer and was diagnosed, and it was determined that the failure was related to the adhesive; however, no repairs were completed. The manufacturer was made aware of the failure. The failure mileage was unknown.
2021 Ford E-450- recall# 21v-441- heat shield not properly installed in between the lp tank and chassis muffler. Consumer enclosed a copy of the recall notice. Consumer went to an RV dealer in reference to a recall repair. The dealership made a call and informed consumer it could be fixed & would received return phone call that same evening or the next day. Several days passed. Consumer called representative 2 more times within a 3 week period with no return call. Consumer called a 3rd time & requested supervisor return the call. After 6 weeks no one called. The RV has only been used 3 times since purchased. July 2022, consumer received a recall notice from Ford about a problem the power steering hose possible failure. Consumer took unit to dealer the same month for repair. The mechanic stated that although it could be fixed, recall repairs wasn't a priority. Consumer left unit for repair. Consumer called several times for status of repair 7 explained about a trip planned in Aug. & was told it would be ready. The unit was not ready by time specified. After returning from trip unit still was not fixed. Consumer picked up unit unrepaired 2 1/2 months later. Consumer now states: "so what now thor? what do I do with this unit I can't use and just sits in my driveway. It appears that by the way these people operate that once again 1 may not be able to use the unit this summer. By the way your letter states that it is a third notification on this recall matter however the enclosed copy is the only one I have ever received. ".