general problems of the 2009 Ford Edge - part 2

119 problems related to air bag have been reported for the 2009 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Ford Edge based on all problems reported for the 2009 Edge.

36 Air Bag problem

Failure Date: 12/01/2017

Takata recall- I received a letter dated December 2017 stating that there was a recall on the passenger side front airbag. The letter also stated that when the parts become available, I would receive a letter instructing me to call and make an appointment to get the airbag fixed. I have not received the letter yet. I feel that the parts should have been available already and the airbag fixed.

37 Air Bag problem

Failure Date: 12/01/2017

Takata recall: 2009 Ford Edge first letter of notification via us mail I received of knowledge: December 2017. My first car payt was Feb. 2017. (10 months after I purchased the vehicle). Please note at this time, my complaint is why should I be paying a monthly car payment for a car stored on my driveway not to be used until repairs. Why? can you help to resolve my concern. Please find the following information for your records: this is for you to note the current process. I received a letter from Ford company to contact my local dealership to be placed on a repair schedule list until parts become available for my vehicle. Ford is offering should I require a rental vehicle while waiting. As of Friday, June 15,2018 I am driving a rental contracted from enterprise with the dealership at no cost to me withing the following guidelines: up to $44. 00 per day. Fuel and insurance are not included. Rental to be used for personal transportation only. Dealers are not authorized to store customer vehicles. Customers should retain their recalled vehicle and drive the rental vehicle until recall repairs have been completed. Dealership recorded current odometer on June 15,2018- 98,957.

38 Air Bag problem

Failure Date: 11/17/2017

Takata recall, it has been over a year since the recall begin and the dealers still say they don't have parts.

39 Air Bag problem

Failure Date: 11/15/2017

Takata recall all Ford service departments in my area said that they cannot get the parts to fix my airbags.

40 Air Bag problem

Failure Date: 11/09/2017

Takata recall have not been contacted regarding recall, my vehicle has not been repaired.

41 Air Bag problem

Failure Date: 11/09/2017

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (redlands Ford inc. , 1121 w colton Ave, redlands, CA 92374 (909) 793-3211) was contacted several times and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings about filing for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

42 Air Bag problem

Failure Date: 11/03/2017

The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crest Ford inc. In flat rock, michigan 48134 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

43 Air Bag problem

Failure Date: 11/02/2017

Takata recall: no parts available from Ford to repair air bag. It is at least five months since my first notification and Ford cannot say when they will have the parts. I am concerned that nothing will be done. Who is making sure repairs are done in timely manner?.

44 Air Bag problem

Failure Date: 10/25/2017

I received a post card telling me of the problem from tk holdings, inc.

45 Air Bag problem

Failure Date: 10/24/2017

Takata recall - vehicle recall status dating back to June 1, 2016 is still incomplete due to remedy not yet available. I received a notice in the mail today (10-24-2017) that tk holdings, inc. (takata) and certain of its affiliates have filed chapter 11 bankruptcy cases. My complaint is that the defective air bags in my vehicle have not be repaired/replaced.

46 Air Bag problem

Failure Date: 10/24/2017

Received Ford safety recall notice July 2016. Airbag on passenger side cannot be changed because local dealers say replacement airbag not available. Have contacted dealer 4 times since July 2016 and still they do not have replacement airbag. Very concerned with letting anyone sit in passenger seat due to possible harm to persons in event of airbag deployment.

47 Air Bag problem

Failure Date: 10/18/2017

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (byerly Ford, 4041 dixie hwy, louisville, ky 40216 (502) 448-1661) was contacted and confirmed that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

48 Air Bag problem

Failure Date: 10/01/2017

I received a letter from Ford about Nov/Dec 2017 advising me of the recall issues for my vehicle. I have not been able to speak to a Ford customer service rep, and my dealer nor the finance company know what to do. I received a more recent letter from Ford with options and stating that the parts required are still not available. I need to speak to someone because I am afraid of all the recall issues surrounding my vehicle. I keep the maintenance up on my vehicle but I have been experiencing safety issues while driving, like my vehicle threatens to stop for no apparent reason while I'm driving it. I can't afford to continually pay for repairs or even just be without my vehicle because I'm the only income for my family!.

49 Air Bag problem

Failure Date: 09/11/2017

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The parts do to the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The dealer (crown motors, 555 cypress Ave, redding, CA 96001 (888) 554-2330) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

50 Air Bag problem

Failure Date: 09/01/2017

Takata recall: air bags need to be replaced per recall.

51 Air Bag problem

Failure Date: 07/21/2017

Tl takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ray haskell Ford Lincoln (801 kennedy memorial dr, oakland, me 04963, (207) 873-7193) was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

52 Air Bag problem

Failure Date: 06/25/2017

Takata recall.

53 Air Bag problem

Failure Date: 06/25/2017

I received a notice about the defected airbags that needed to be replaced a while back, but the replacement airbags have never came in. I have been waiting patiently for the item but the dealership has never received the item. Every day on the road is a risk to my passenger's life and I no longer want to patiently wait for something that may never arrive. I am on the road everyday for long periods of time with my wife all over harris county in houston, and I cannot risk something happening to my wife as a result of defective airbags. I would appreciate a timely solution.

54 Air Bag problem

Failure Date: 06/10/2017

Tl- the contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 172024000 (air bags) the contact called the pierson Ford Lincoln, inc. Dealer (605- 225-3720, located at 701 auto plaza dr, aberdeen, sd 57401) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Fe.

55 Air Bag problem

Failure Date: 03/29/2017

Tl takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. (jones-west Ford of reno, nevada) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

56 Air Bag problem

Failure Date: 03/24/2017

Tl the contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fuccillo Ford of nelliston at (518) 993-5555 (located at 6500 NY-5, nelliston, NY 13410) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

57 Air Bag problem

Failure Date: 03/17/2017

Takata recall. I received a recall notice from Ford on March 17, 2017 describing an "issue" regarding potential metal fragments in the airbags. I tried to get the airbags replaced in cleveland, at liberty Ford. We moved to hilton head in the spring of 2017 and I have since tried to get the airbags replaced, on November 6, 2017 at o. C. Welch Ford in hardeeville, SC. Neither dealerships will replace the airbags because they state the replacement airbags are "not available" and that Ford will send me a letter advising me when parts are available. Part of the problem may be that I did not buy my 2009 Ford Edge at a dealership. I bought it while I was stationed in landstuhl, germany with the navy. I bought it through overseas military sales and picked the car up at a dealership in parma OH after it was shipped there. This shouldn't have any bearing on Ford replacing my airbags, but perhaps it does.

58 Air Bag problem

Failure Date: 03/01/2017

Takata recall - received a letter in March 2017 about the recall and plan to fix it. Ford has yet to contact me with the fix.

59 Air Bag problem

Failure Date: 03/01/2017

Takata recall it has been 10 months since we were first notified of the recall and we have yet to receive notice that we can get our car fixed. This issue has not been handled properly nor handled in a timely manner.

60 Air Bag problem

Failure Date: 03/01/2017

Takata recall I received the safety recall letter on March 2017 and since then I have called Ford dealership several times and was told that parts not available yet and they would notify us by mail once they have the parts. This is way overdue and I am not feeling safe driving a car which has a problem with the airbags. Please redirect my complaint toward them so they get the parts ASAP and fix the problem.

61 Air Bag problem

Failure Date: 03/01/2017

Takata recall Ford sent me a letter for replacement of air bags and dealership says they aren't available. No deployment.

62 Air Bag problem

Failure Date: 03/01/2017

2009 Ford Edge. Consumer writes in regards to safety airbag recall. The consumer stated the airbag recall exceeded a reasonable amount of time to be completed. Updated 11/22/2017.

63 Air Bag problem

Failure Date: 03/01/2017

Takata recall not done yet.

64 Air Bag problem

Failure Date: 03/01/2017

Takata recall. I have been calling Ford since I received this notice back in March and they keep telling me that the parts are not available. I received a notice today of a takata chapter 11 bankruptcy filing and I am concerned that my recalled airbag might never be replaced now.

65 Air Bag problem

Failure Date: 03/01/2017

The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Loveland Ford in loveland, oregon was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

66 Air Bag problem

Failure Date: 02/28/2017

The contact owns a 2009 Ford Edge. The contact received a notification of NHTSA campaign number: 17v024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an unknown dealer in christianburg,va where they confirmed parts were not available. The manufacturer was notified of issue. The contact had not experienced any failures. The VIN tool confirms parts not available.

67 Air Bag problem

Failure Date: 02/20/2017

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford country (280 n gibson rd, henderson, nv 89014) and was informed that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

68 Air Bag problem

Failure Date: 02/12/2017

This Ford Edge was completely totaled out. I had recieved a class action lawsuit of an awardment of $5,000. 00 where is my $5,000. 00 I should have been killed in this acident. We can confirm that we have received your online Ford web claim (claim # 800112029, confirmation code: wz8ycaod) on September 14, 2019. All claims are in process and we will contact you if we need more information. This was from sept. 14 2019.

69 Air Bag problem

Failure Date: 01/31/2017

Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

70 Air Bag problem

Failure Date: 01/30/2017

Tl takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17v024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (all american Ford of hackensack, 520 river st, hackensack, NJ 07601) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.



Edge Service Bulletins
Edge Safety Recalls
Edge Defect Investigations