general problems of the 2010 Ford Edge - part 1

There is a noise coming from the interior of my car, near the brakes that makes a high pitched noise and is causing the brake to feel a bit hard when pressed. It is believed that the brake booster has malfunctioned. There is a customer satisfaction program listed as 13n02 in regard to the extended warranty coverage for brake boosters. Is my vehicle eligible to be covered on this warranty?.

The contact owns a 2010 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and felt abnormally stiff. As a result, the vehicle failed to slow down as intended. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

My brake power booster needs replacing urgently. There is currently a recall for 2010 Ford Edge (2010-2014 Edge & mkx vehicles specifically). My Edge however is not included. I do not understand why. This is the recall I am referring [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2010 Ford Edge. The contact stated while pulling into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel down. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two hvac units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(d). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.

Brake booster failed. This is an known problem with year and model. Ford says recall doesn't apply to VIN.

Brake booster is faulty. I was told this is a known problem for the Ford Edge. A faulty brake booster is dangerous if not fixed ASAP. The cost to fix is 900 dollars. Since this is a known issue with brake booster it really should be a recall item. Imo.

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the technical service bulletin: 13n02 which was associated with the NHTSA id numbers: 10251228 (service brake, hydraulic) and 10246076 (service brake, hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA id numbers: 10251228 (service brake, hydraulic) or 10246076 (service brake, hydraulic). The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 150,000.

I was driving my 2010 Ford egde, when I noticed that it was taking longer to stop the vehicle. Also, when I was applying the brakes, there was an air sound. It was like it was hissing. I knew somehting was wrong. I thought it was because I just had the front brakes replaced and that the mechanic may have forgotten to bleed the lines or that the vehicle was low on brake fluid. I went back to the mechainc and they checked it out again. They figured out that it was the brake booster that was faulty and that the part was inexpensive but the labor was high becuase of the amount of time it takes to fix it. I went online to see if there was a recall for the brake booster and there was for certain 2010 Ford Edges. When I typed in my VIN, the recall did not come up. I called Ford direct to see if my vehicle was included in the recall and they said that my VIN was not. Now mind you, the vehicle is 14 years old, but it only had 107989 miles on it. So needless to say, I had to pay out of pocket to get it fixed. It cost 1255. 26. That included the stop light switch that has to be replaced when replacing the brake booster. I don't understand why all of the 2010 Ford Edges weren't recalled because it seems that just about every one that owns one will have to replace this.

The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

Brake booster leak. Very dangerous and expensive to fix!!!!.

Power steering fluid leaking. Had hoses replaced,but problem still persist. No. 2 power brakes lost,pedal very hard. Very lucky ,not to hit car in front of me. Car is in shop,mechanic tells me it probablyneeds power booster replaced. No warning signs.

The contact owns a 2010 Ford Edge. The contact stated that while driving at approximately 35 mph, the brake pedal became stiff. The brake pedal depressed against the floor board. The brake pedal was applied, but it was slow to respond. There was an abnormal whistling sound detected. The abs and traction control warning lights were illuminated. The wrench symbol was displayed. The contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power booster master cylinder. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 192,000.

The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal airy sound, became spongy, and travelled down to the floorboard, and the vehicle responded. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford campaign number: 13n02. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the manufactured date. The failure mileage was approximately 142,000.

Brakes not working right, feel spongy. Not sure if I would stop at stop signs or coming up behind other vehicles. Also heard a hissing sound when stepping on brakes. Took to brakes plus center and they determined it was the power brake booster and master cylinder and that the car should not be driven due to the severity of the problem. We called a Ford dealership and validated my VIN was not part of a recall and that the car had never had this issue fixed previously. The brakes plus employee found there was a recall for this exact issue, but as stated before, the VIN was not part of this recall. I had to have the brakes fixed immediately to prevent harm to others or myself. I called a Ford dealership to get an appointment, left a message, but still have not heard back from them so I had it fixed at brakes plus. The car never displayed any warning that I am aware of. Due to this being a known severe issue, I believe Ford should cover this issue regardless of the year, model or mileage of car. It seems to be a part that was used in many Ford vehicles and should have been a recall for any vehicle.

Component: brake booster the brakes became incredibly difficult to press making it very difficult to stop. This was extremely dangerous. Dealer said it was the brake booster which they replaced for over $1,000. There were no warning lamps or messages.

Faulty brake booster / ruptured diaphram causing brake failure ! repair cost was $1200 ($879 for 5 hrs work performed & $324 for a new brake booster) brakes went out unexpectedly on the highway ! very dangerous & a very costly repair.

Car started having issues when trying to brake it was as if the pedal was harder to push and the car was slowing but hard to stop. Also a hissing noise from the brake booster area above where feet are on driverside as well as a high litch squeal once pressed down to a certain point. Its only been getting worse even after changing brakes and rotors. The vehicle just doesnt stop when pressures applied so I have to push pedal hard and while the car doesnt stop the brake sometimes seems to kick in and jerk to a stop but u have to apply alot of pressure to pedal and can hear a hissing noise the whole time using the breaks.

The contact owns a 2010 Ford Edge. The contact stated when in reverse (r) at approximately 3 mph, as the contact depressed the brake pedal to slow before entering the road, the brake pedal had an abnormal amount of resistance. The contact said that he was using force to depress the brake pedal and as he depressed he heard an abnormal hissing sound. The contact stated that when he was in drive (d) the same failure occurred when he depressed the brake pedal. The contact stated no warning light was illuminated. The failure was intermittent at first but had become constant. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The mechanic advised that contact that there was a recall by the manufacturer for the brake booster. The contact called a dealer and was advised that there was no open recall associated to his VIN for the brake booster. The manufacturer was informed of the failure. The failure mileage was approximately 105,000.

The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.

The contact owns a 2010 Ford Edge. The contact stated while driving 20 mph, the brake pedal was depressed; however, the vehicle failed to stop in a reasonable amount of time. The contact pumped the brake pedal for approximately 30 seconds before the vehicle came to a stop in a nearby parking lot. The contact stated that the vehicle was taken to an independent mechanic, where the brake parts were replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,940.

The contact owns a 2010 Ford Edge. The contact stated while driving approximately 20 mph and making a right turn, the contact depressed the brake pedal and the brake failed to perform as needed. The contact stated no warning light was illuminated. The contact stated that the failure recurred. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the VIN was not available. The failure mileage was approximately 170,000.

Brake booster failure - very difficult to slow/stop vehicle. An older person or someone with poor leg strength would have a very difficult time stopping the vehicle and chances for crash would be greatly increased.

Brake pedal is hard and hard to stop. Also making a hissing noise.

Component: brake booster/master cylinder available for inspection: yes safety: hissing sounds from brakes; have difficultly stopping; either the brake pedals become extremely hard and difficult to press down or soft that there is not enough pressure to stop. Either way it is extremely dangerous. On several occasions I have almost ran into traffic or hit another car because I haven't been able to stop. Warning: no warning light. My warning was running into oncoming traffic due to the inability to stop become of the brakes. Timing: the past month.

Component: brake booster/master cylinder available for inspection: yes safety: hissing sounds from brakes; have difficultly stopping; either the brake pedals become extremely hard and difficult to press down or soft that there is not enough pressure to stop. Either way it is extremely dangerous. On several occasions I have almost ran into traffic or hit another car because I haven't been able to stop. Warning: no warning light. My warning was running into oncoming traffic due to the inability to stop become of the brakes. Timining: the past few months.

When I attempt to brake, the brake is very stiff and hard to compress. It slows at a much slower rate than normal. Even when forcefully slamming on brakes it does not always engage. This has almost caused several accidents as I cannot brake normally. This is a safety issue for both me and other drivers on the road. It has not been inspected yet. I have done research and found many other internet complaints with the same issues, so I believe it it is the brake power booster.

The contact owns a 2010 Ford Edge. The contact stated while operating the vehicle and pressing the brake pedal to stop the pedal was extremely hard and had to be pressed with extreme force in order to stop the vehicle. The braking distance was also extended due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the manufacturer's customer satisfactory campaign number 13n02 which involved a faulty brake booster. The failure mileage was 100,000.

The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 21v158 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that she will be notified when parts are available. VIN tool confirms parts not available. Additionally, the contact stated that she heard a hissing noise when the brake pedal was depressed and without warning, more pressure had to be applied to the brake pedal to stop. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster and brake pads needed to be replaced. The brake pads were replaced however, the brake booster was not replaced. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately. 192,000.

My brakes won't stop in everyday use correctly. The brake booster stopped working properly.

My brake booster is failing , it has all the symptoms stated in Fords 13n02 bullitin about its failure. I called them today and they said they would not cover the repair . Even though its a known problem .

I would like to report the issue of failing brake boosters on 2010 Ford Edge sel models. There are many complaints popping up in the past couple years and mine has gone as well.

Brake booster has to be replaced which was being covered up until 2020 the mechanic told me so I liked to know why it's not covered now. I bought the vehicle in late December of ,2020 so I wouldn't have known and I got it from a dealership. The brakes don't work because of this known problem. So I have a $800 repair bill I'm hoping to get taken care like it should have when I bought it. Thanks for your time and help!.

Braking was an issue so got new brake pads and rotors per mechanic rec. Braking continued to be a problem and after having another driver verify the brake pedal, took it into the mechanics again. They said it was due to the brake booster failure - leak. Which is why I couldn't really press down on the brake pedal and losing the ability to securely stop - even with new pads and rotors on all 4 wheels. Car is at the mechanics since it's not safe to drive with its unpredictable braking. Called Ford customer service but said that there was nothing that they can do since the extended warranty 13n02 – extended warranty coverage on brake booster – 2010-2013 Ford Edge & Lincoln mkx is not attached to VIN - they recommended in filing a complaint to see if it can get added and covered under this warranty. Given the date of when this car was purchased (12/20) and with covid shut downs - it was difficult to address the brake problem - especially given work and everything was shut down. No warranty letters were sent informing me about this potential failure of a critical component in driving. Looks like there are many complaints from other owners experiencing brake failure and even a class action lawsuit support for Ford warrantying instead of recalling. There are also recalls of newer Edge and mkz for brake booster issues. Nhtsa, please help!.

The contact owns a 2010 Ford Edge. The contact stated that there was a hissing sound whenever the brake pedal was depressed. The contact also noticed an extended amount of time and distance needed before the vehicle came to a complete stop. The contact took the vehicle to the dealer to diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 122,000.

The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds, the brake pedal was depressed but felt stiff and failed to respond, causing a 5-10 feet delay in stopping distance. There were no warning lights illuminated. Additionally, the contact stated that the brake pedal was making abnormal hissing sounds. The vehicle was taken to the dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The contact stated that the vehicle was repaired; however, the following morning, while driving and attempting to stop the vehicle the brake pedal was depressed all the way to the floorboard, but failed to respond, causing a significant stopping distance delay. The contact stated that failure had worsened. The vehicle was taken back to the dealer who test drove the vehicle but could not determine the cause of the failure. The contact became aware of Ford customer satisfaction program number: 13n02 for the brake booster failure. The dealer was notified and later diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 172,000.