Owners/service Manual problems of the 2014 Ford Edge

While driving 50-55 mph the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes see manual and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!.

While my wife was driving home from work, our 2014 Ford Edge completely shut down. She had no control of anything. Luckily she was able to coast onto the side of the road without being hit from the rear. In the dash, the "wrench" icon displayed with a message alerting her to see manual. It has been 3yrs to the date since we've purchased the car and nothing like this has ever happened. This seems to be an issue that was happening to other Ford Edge's in 2013. As Ford is about safety, I'm personally outraged that this issue is still happening with no resolve. What if she had gotten hurt; what if she had hurt someone else due to this issue.

While trying to make a hands free call my sync quit working and the call had to be done manually using the in dash touchscreen.

Five days after taking delivery of my 2014 Ford Edge I got into the vehicle and noticed a hairline crack in the windshield starting roughly in the center from the base of the windshield going upward in a sinuous direction. The car had 295 miles on it at the time. No stones or rocks hit the windshield. I immediately called my sales person to report the crack as I felt it was a manufacture defect rather than driver negligence fixed by an insurance claim. Sales person talked to a manager who said if I hadn't purchased the incidental insurance "complete titanium plus", then it would have to be reported to my insurance. The next day I went into the dealership with my brother, talked to the salesman who said this isn't covered under the 3 yr/36,000 mile warranty (which it isn't). However, in Ford's owner manual there is a 12,000 mile 12 month warranty against manufacture defects. Sales person brought out the used car sales manager who tried to tell us this was not my fault, not his fault and this is why a person carries insurance. We told him this is unacceptable on a brand new car which I had less than a week with only 295 miles on it. We told him this is a manufacturers defect and he needs to work with Ford to fix it. He tried to play it off as he thought I bought a used car (appeared to be a gimmick) and told sales person to be more clear on new vs. Used (again, appeared to be a gimmick). His tune changed and the service department looked at the crack and snapped photos of windshield to submit to Ford. Turns out, Ford is going to fix the windshield with no cost to me. The dealer is also giving me a loaner car while the work is being done.