general problems of the 2015 Ford Edge - part 1

We were on a family road trip when issues popped up. Car was engine was buzzing and jumping in gears when started up and running rough. No check engines lights showed up. But we decided to drop it off at a dealership in grants pass oregon to get checkout as we didnt feel safe driving it home. They say it is the transmission going bad. We were hundreds of miles away from home and driving over the cascade pass when this was occurring. 1\3\26.

The contact owned a 2015 Ford Edge. The contact received notification of NHTSA campaign numbers: 22v413000 (power train), 25v544000 (service brakes, hydraulic), and 25v572000 (back over prevention), and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the ptu was leaking oil and needed to be replaced. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 97,000.

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

Transmission failed while driving. Vehicle only has 48k miles on it.

The contact called on behalf of the dealer who owns a 2015 Ford Edge. The contact who is a safety emission inspector for the dealer stated that the flex plate had fractured. The owner of the dealer was stopped at a traffic light when the engine seized, and the vehicle failed to move. After several attempts, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was towed back to the dealer and had not been driven since the failure. The failure mileage was 136,064.

The contact owns a 2015 Ford Edge. The contact stated while starting the vehicle, the contact stated that the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to nhsta hotline for further assistance the approximate failure mileage was 79,877.

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was leaking. The dealer diagnosed that the power transfer unit had failed, causing the rear differential to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 87,000.

The contact owns a 2015 Ford Edge. The contact stated while driving on three separate occasions, the vehicle failed to accelerate upon depression of the accelerator pedal. The vehicle was previously diagnosed with a cracked flex plate, and the flex plate was replaced twice; however, the failure persisted. The contact stated that while driving at 60 mph, the vehicle made an abnormal knocking sound and lost motive power upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to customer satisfaction program: 22n12. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA hotline to file a vehicle safety complaint. The vehicle was not repaired. The failure mileage was approximately 100,000.

My vehicle’s flex plate is defective and, after having researched this further, it is a known manufacturer’s (Ford) issue. Despite this fact, Ford has conveniently issued a “recall” that eliminates my being able to have their defective part replaced and paid for by them. Straub vs Ford motor company, a lawsuit filed in 2021, attests to this fact. My question is how is Ford allowed to get away with this? it shouldn’t matter how long or how many likes the consumer has on the vehicle if the defective part and subsequent need for repair is not due to any negligence on the consumer’s part. I would appreciate any assistance or guidance in how to proceed with this matter. Thank you.

The 2015 Ford Edge and similar models are notorious for flex plate cracking, which is an absolute hazard to anyone driving it. These things can crack or shatter spontaneously, causing the engine to stop running, even mid-drive. This issue is known, yet the NHTSA hasnt deemed this as a true recall, so Ford isnt covering replacement of this part. Please reconsider recalling this part!.

The contact owns a 2015 Ford Edge. The contact stated while driving 40-45 mph, there was an abnormal sound coming from underneath the hood. The contact stated pulled into a gas station, opened the hood, and inspected the vehicle, but could not determine the cause of the failure. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured and needed to be replaced. The dealer informed the contact that the failure was related to Ford campaign number: 22n12, but the repair would be partially covered due to the mileage. The contact had not received notification of Ford campaign number: 22n12. The manufacturer was notified of the failure and denied total coverage of the repair. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 5 mph, the transmission failed to shift as needed. The vehicle was towed to a dealer where it was diagnosed that the transmission and engine needed to be replaced. The transmission was repaired. The manufacturer was not notified of the failure. The failure mileage was 152,742.

The contact owns a 2015 Ford Edge. The contact stated while driving 40 mph, the vehicle jerked with an abnormal sound coming from the engine compartment. The vehicle then lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart, but failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open . I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repairman said he moved the car and put it in park and got out but the car then began rolling back on him as well. He was able to get in and stop it. Insurance has declared the car a total loss. I saw some 2015 Edge vehicles had recalls for possibly rolling after being put in park. The NHTSA campaign id is 22v413000. My VIN number was not included in the recall so I wanted to report it in case it should have been.

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65 mph, there was an abnormal rattling sound coming from underneath the floorboard. The contact stated that the vehicle stalled. The contact pulled off the roadway. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the transmission flex plate had fractured and needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact later took the vehicle to the local dealer and was notified of customer satisfaction program: 22n12 - rattle noise at the transmission bellhousing area – flex plate cracks, associated to his VIN; however, the vehicle was no longer covered under the warranty or mileage extensions. The failure mileage was approximately 129,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at 6 mph, the contact heard an abnormal noise, the vehicle started jerking and felt like the brake was being depressed even though the vehicle was being accelerated. The vehicle was towed back to the contact's house. The vehicle was then taken to a independent mechanic where they diagnosed that there was a transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA . The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Edge. The contact while driving 30 mph and making a left turn, the steering wheel was resistant, and there was an abnormal rattling sound coming from the front end of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the vehicle made an abnormal loud rattling sound while depressing the accelerator pedal and the rattling sound increased as the speed increased. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in Ford campaign number: 22n12, which might be related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under Ford campaign number: 22n12 because the campaign had expired. The contact stated that she had not received a notice for the manufacturer’s campaign. The failure mileage was approximately 142,661.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, she smelled a burning odor inside the cabin of the vehicle. After pulling over to visually inspect the engine compartment, she observed black smoke coming from the engine. Upon restarting the vehicle and shifting into drive, the contact stated that the transmission failed to shift out of neutral, and the vehicle rolled backwards before going into the intended gear. The vehicle was taken to the dealer, who determined that the oil pan needed to be resealed and the gaskets needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 90,000.

The contact’s son in law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by the law enforcement, the vehicle remained shifted in park (p) the vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles y/m/m had a recall for the NHTSA campaign number 22v413000 (power train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine runs rough condition, check engine light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.

I received a customer satisfaction program notice in June 2023 #22n12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The complaint number given to me by Ford is cas43676484. I also submitted another complaint with NHTSA. Gov number 11530072. I am unable to pay for this repair due to being on ss disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.

The contact owns a 2015 Ford Edge. The contact stated while driving 75 mph, the vehicle was shuddering, and there was an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured, which caused damages to the flywheel, the torque converter, and the transmission fluid pump. The vehicle was not repaired. The contact related the failure to Ford campaign number: 22n12. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 150,000.

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA campaign number: 22v413000 (power train) however, the parts to do the repair were unavailable. The contact stated that when her daughter started the vehicle and shifted the gear from park(p) to reverse(r), the gear failed to shift. The check engine light was illuminated and the gear was then shifted into the opposite gear that the contact's daughter attempted to shift into. The contact's daughter applied the emergency parking brake and turned off the vehicle due to being inoperable. The vehicle was then towed to a local dealer where it was diagnosed that the shifter bushing needed to be replaced; however, the remedy parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the remedy parts were not yet available and advised to file a complaint with the NHTSA hotline. The approximate failure mileage was 150,000.

The contact owns a 2015 Ford Edge. The contact stated that the transmission not in park message was displayed. The gear shifter was stuck in the park position and failed to move. Additionally, the battery was inoperable. The contact called the local dealer who suggested that the vehicle be towed in for service. The contact stated that the powertrain was repaired in August 2022. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA campaign number: 22v413000 (power train). The approximate failure mileage was 22,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford campaign number: 22n12 (rattle noise at the transmission bellhousing area flex-plate cracks), and the vehicle was taken to the dealer for repair in 2022 and 2023; however, the dealer informed the contact that there were no parts or transmission mechanics available to perform the repair. The vehicle was taken back to the dealer recently, and the contact was advised that the parts were still not available. The contact was concerned that the vehicle would no longer be eligible for the repair due to the delay in repairing the vehicle. Additionally, the contact received notification NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) and the vehicle was taken to the dealer for the repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the vehicle experienced the failure and was taken to firestone, where the front brake lines were repaired at the owner's expense. The contact was later denied reimbursement. Additionally, the contact stated that the vehicle had experienced rear brake hose failures. The vehicle was taken to the dealer but was not repaired due to parts not being available. The contact stated that the dealer had intentionally delayed the recall repair and customer satisfaction programs repair of the vehicle on several occasions, causing the vehicle to become ineligible for the repairs. The manufacturer was notified of the failure and of the issues with the dealer. The vehicle was not repaired. The failure mileage was approximately 78,471.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the driver's side front seat belt was unable to retract. The dealer was made aware of the failure and scheduled an upcoming appointment for inspection. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

My car rolled back in the park position and shows to be in reverse and will no longer turn on to drive and the gears are are stuck in reverse. Vehicle is no longer drivable and the recall is not until December to be fixed. I am out of vehicle and Ford will not provide me with a loaner car. I do not know what to do.

The contact owns a 2015 Ford Edge. The contact stated while the vehicle was parked, he was unable to shift gear shifter into another gear. The contact notified the tow company and the tow truck driver was able to place the shifter cable back onto the shifter tab. There were no warning lights illuminated. The next day the contact notified the local dealer and was informed that the remedy for NHTSA campaign number: 22v413000 (power train) would be available in the fourth quarter of 2022. The contact shifted the vehicle to reverse and both ends of the shifter failed. The contact and neighbors pushed the vehicle to the side of the road and then the vehicle was towed to an independent mechanic. The contact stated that the failure was related to NHTSA campaign number: 22v413000 (power train). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,084.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not yet available.

The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated that after his wife had parked and exited the vehicle with the door still opened, the vehicle inadvertently reversed, causing damage to the driver’s side door. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 22v413000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(n); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle hit another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified if any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA campaign number: 22v413000(power train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.

The contact owns a 2015ford Edge. The contact stated while parked in his driveway the vehicle rolled backward into the neighbor's yard across the street. No one was injured. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The mileage was approximately 85,000.