Automatic Emergency Braking problems of the 2020 Ford Edge

The forward collision warning system became inoperative because of a failed electronic module. The dealership indicated that the self test ipma code u3009-49 test diagnostic called for the ipma replacement and programing. The failure of this component endangers pedestrians, other vehicles and passengers by failing to stop the vehicle when an imminent collision is about to occur. Given the 63,000 kilometres of this vehicle when the module failed, its expected life of 250,000 kilometres, the cost of replacing this component during its life, at more than 20% of the purchase price of the vehicle, is ridiculously high.

Driving down a private dirt road, at about 8mph the dash went red, alarms went off and almost instantly the car slammed on its own breaks. Nothing and nobody around. It scared me but I continued on. Not even 2 minutes later it did the exact same thing. Red dash, alarm, breaks. All before I could even register in my head what was happening. It was taken by rollback to the shop where we are being told “we can’t recreate the issue” again, this was down a private lane no one and nothing around. I got out the 2nd time and observed under and around the car and there was nothing. If this were to occur on the road it could potentially put mine and my children’s lives in danger as they are almost always with me. I also have teens learning to drive and had this happened to them, it’s untelling what the consequences could have been. I am completely terrified to drive this car again.

When I’m driving all the sudden my braking system will say collision warning and slam the brakes on, the car pump the brakes and stop moving. It just does it at random times out of nowhere. Seems like most times I’m going at slow speed but I’m afraid I’m going to get rear ended. I’ve already taken it to Ford once and the reset code to system telling me Ford knows about this error but has not recalled it yet! this is very scary while driving and dangerous… plus I have children in the car!.

Vehicle has never had a trailer attached ever and randomly while driving the vehicle said trailer connected and disabled all safety features while I was driving. Then while driving it would say trailer disconnected and shortly after the trailer connected message would pop buck up and start all over again. This all happened on 1 drive without shutting off the vehicle and happened roughly 10 times throughout my drive. Vehicle currently has 18755 miles on it. The trailer pin connector port has never been opened and I have owned this car since day one.

Vehicle transmission while in park failed to remain and moved backward on its own. My safety was at risk as a tractor trailer pulled into rest stop and had to brake b4 colliding with the said vehicle, also if anything was behind me it could have been at risk. Unknown unknown no there was no warning lamps or messages of this problem, however there were indications on the dashboard lights that stated blind spot system fault and cross traffic system fault at 45478 miles and prior.

Recently, my 2020 Ford Edge, with 1,800 miles, displayed a warning that the pre-collision assist was not available. After completing the possible solutions indicated by the owner's manual without success, I took the Edge into a Ford dealership. The service tech's attempt to reprogram the unit revealed the front center camera was offline. Upon further inspection, it was discovered that the bracket that held the camera and radar components of the 2020 Edge were damaged requiring replacement. The Ford team theorized a stone hit a 2 mm plastic grill trim breaking it, then the same stone ricocheted and damaged the plastic bracket holding the camera and radar components of the pre-collision assist rendering it useless. No sign of any impact. To replace the bracket holding the pre-collision hardware costs $80. However, labor was $600. No choice but to have it repaired. The Ford motor company determined, using an unknown metric, that the repairs were not covered by the three-year bumper-to-bumper warranty. The final cost to me of the repairs: $671. During the repair, I learned that the Edge model years prior to 2020 had a metal bracket to protect the pre-collision camera and radar components. However, for the 2020 Edge model year and beyond, Ford replaced the metal bracket with a plastic bracket. In short, the bracket would not have been damaged if hit by a stone if the metal bracket had not been replaced by Ford with a plastic bracket. I believe that this plastic bracket is not only a threat to me and my passengers safety, the proper functioning of the pre-collision assist, but also an outrageous expense for Ford customers who may not afford to have it repaired. Thus, exposing customers to unsafe driving conditions. The metal bracket should replace the plastic bracket. Included is a picture of the front grill area cracked by a stone.