Power Door Locks Not Working Problems of Ford Edge

Ford Edge owners have reported 26 problems related to power door locks not working (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Edge based on all problems reported for the Edge.

1 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 04/02/2018

Door ajar light stays on when doors are definitely shut tight. Sometimes the door locks will not automatically lock when the car is put in drive. Sometimes the dome lights stay on which can be a problem at night.

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2 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 11/01/2017

I have been having numerous problems with the passenger side door latch always reading that the door is ajar. There is no amount of force shutting the door that makes it go away. I am aware of the problems that have been going on with several models of Ford vehicles. I consider this a hazard for several reasons. The door locks will not automatically engage. For the entire vehicle because of this, potentially causing the doors to open if there were any type of impact. There is also the random locking and unlocking that occurs which makes my vehicle impossible to secure. I want to file this complaint in hopes that Ford will correct this problem from their end and not charge the consumer a minimum of 500 dollars per latch for a fix that has not been guaranteed.

3 Power Door Locks Not Working problem of the 2012 Ford Edge

Failure Date: 06/14/2017

Door latch switch malfunction causing door ajar warning when door is closed and vehicle is in motion. Door locks will not lock and child safety rear locks do not engage (child can open door when in motion). Child has not fallen out the door yet. Am getting it repaired at my expense because it is a safety issue.

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4 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 01/01/2017

Driver door will not lock. Door ad jar message on dash. When you manually lock the door they immediately unlock. Can not keep doors locked. Tried locking door before starting engine but doors unlocks as soon as car starts even before car is in motion. This happens almost all the time the car is started. I just drive with the error of n the dash board "put car in park" and an occasional audible sound.

5 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 11/08/2016

My door ajar light started coming last week and won't go off. I an positive the all doors are closed. It is very disruptive while driving, when the vehicle slows at signal lights, in intersections or in traffic the alarm comes on. Also, I was in a completely dark parking lot with people and cars moving around and the interior lights wouldn't go off. I could not see outside because of the interior lights. The door locks will not function in this state either. Someone could have easily gotten into the vehicle with me. Help!.

6 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 10/01/2016

Drivers side door ajar warning light is on, even when door is closed. Door locks will not work, dome light stays on. This is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone.

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7 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 09/20/2016

The contact owns a 2013 Ford Edge. While driving at any speed, the dome light remained illuminated. Also, while idling at any stop, the vehicle beeped and the door ajar indicator illuminated. Additionally, the contact stated that the door locks did not lock. The failures were not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

8 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 09/01/2016

Door ajar light on dash continues to stay lit after door is closed. This creates an issue as the door locks will not engage when the vehicle is running.

9 Power Door Locks Not Working problem of the 2012 Ford Edge

Failure Date: 08/29/2016

Drivers door ajar indicator on dash/warning light. Door is securely closed, door ajar light and audible indicator remains on but can be muted by selecting ok. "shift to park" light/indicator comes on when stopped and starting again. Door locks will not auto/manual lock, unlock automatically.

10 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 08/06/2016

Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. When driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. Additionally, dome lights stuck on while driving also poses a safety hazard. When vehicle is off and dome lights stay on, this drains the battery as well as fuses. We have had to replace the vehicle battery as well as fuses. We recently had to pay $1144. 40 to have the door latches replaced and were told this is a known issue with Ford. I reached out to Ford customer service and was told they have not issued a recall for this problem. Date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

11 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 08/06/2016

This is a follow up complaint as advised by mary at Ford motor company. Ford did issue customer satisfaction program 19n09 refund for the driver side latch, however I had to replace the passenger side latch as well so would like a refund on both latches. Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. When driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. Additionally, dome lights stuck on while driving also poses a safety hazard. When vehicle is off and dome lights stay on, this drains the battery as well as fuses. We have had to replace the vehicle battery as well as fuses. We recently had to pay $1144. 40 to have the door latches replaced and were told this is a known issue with Ford. I reached out to Ford customer service and was told they have not issued a recall for this problem. Date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

12 Power Door Locks Not Working problem of the 2012 Ford Edge

Failure Date: 08/02/2016

Door ajar warning will not shut off when door is closed. This causes dome light to stay on causing dangerous condition while reversing at night and killing the battery while parked over night. The "shift to park" warning will sound while driving, and the door locks will not lock causing a major safety issue.

13 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 05/20/2016

The door ajar light remains on with the driver's side door, and now also the rear left door, when the doors are closed causing the interior light to stay on and making the door locks inoperable. The light staying on causes several issues. . . Battery drain and the inability to lock the doors. This happens approximately 90% of the times now. It started around 47,000 miles and continues now at 52,000 miles (with the addition of the rear door doing it also at this point). There are numerous complaints about this on many websites without a permanent fix. . . Even after replacement of parts. Not being able to lock the doors while driving in some areas due to the fact anyone could jump into the car not to mention the doors could be opened by children in the rear of the vehicle.

14 Power Door Locks Not Working problem of the 2012 Ford Edge

Failure Date: 09/08/2015

This has been an ongoing issue it started out every now and then. Now its constant this morning ran my battery down causing crazy things to go on with electrical. The dome light stays on so at night driving is bothersome, and the door locks will not work.

15 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 08/25/2015

Door ajar light comes on and stays on and interior lights will not got out and at night time this is a real hazard from being blinded from the lights and you can't turn them off, also the door locks will not set because of this switch and other safety hazard. It happen about 1 month ago and has been a ongoing problem.

16 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 06/23/2015

The auto door locks will not work properly. Many times the doors will not lock automatically and the driver door ajar light will come on. The inside lights stay on. This should be a safety concern due to the fact that none of the doors will lock and stay locked with children in the back seat.

17 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 04/02/2015

It started over the past few weeks. Start the car and the door ajar light comes on and stays on regardless is I open and close the door harder. Put the car in gear and you have the warning lights to put the car in park. The door locks will not lock during one of these episodes and the dome lights stay on. I also lock my car doors at night only to find that they have unlocked themselves during the night and my heads lights have turned on as well. This has happened about 6 times. Not very happy right now!!!!.

18 Power Door Locks Not Working problem of the 2012 Ford Edge

Failure Date: 12/30/2014

About 90% of the time -- at all speeds of 0-75 -- the warning light shows the driver door is ajar, which causes the dome lights to stay on, and the door locks will not lock. This is extremely unsafe when driving in the city and stop at a red light -- anyone could open the door and get inside. When the dome lights are on, it is difficult to see at night, especially when backing the car.

19 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 12/17/2014

I enter the vehicle, started the car and door ajar light came on. I opened door and closed several times to get it to go out. Now I just drive it with the light on, dont want to abuse the door. When I park the car the light stays on for a long time. Eventually the dome light, ext. Yellow lights and ext. Rear view mirror down lights will go out. While driving the door locks will not lock. Can be driving for a long time and the locks will finally engage. (hour)concerns are driving through flint with the doors unlocked and a dead battery from interior lights not turning off.

20 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 12/16/2014

Switch that detects when drivers door is ajar is defective and shows the door is open at all times. Therefore the dome light stays on and the door locks will not lock. The doors remains unlocked at all speeds, please do something before one of the thousands of Ford vehicles (several model years and several models) is involved in an accident where some child is thrown from the vehicle because the doors opened. Help!!!.

21 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 11/03/2014

Driver door ajar warning light stays on when door is shut. Door locks will not lock upon movement of vehicle when light is on. When trying to lock the vehicle after turning off, interior and puddle lights stay on, draining battery. This has gotten progressively worse over the past six months.

22 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 08/25/2014

My 2011 Ford Edge with 28,000 miles just dropped out of the three year warranty and the door ajar warning came on after shutting my car door and would not go out. The door was shut, but the sensor still indicated the door was not closed. As a result the auto door lock would not engage and interior lights stayed on. This problem got worse over time and now the door ajar indicator never shuts off. This is a big saftey issue in that the doors do not lock as they should and if the door does happen to be ajar you would never know. I believe there is an existing service bulletin(TSB 14-0011) on this, but it should really be a recall because it appears to be a pretty common problem with many Fords. I guess Ford is waiting for someone to fall out of a moving car and get hurt before they issue a recall. Instead Ford had me pay over 600. 00 to fix the issue just out of warranty.

23 Power Door Locks Not Working problem of the 2013 Ford Edge

Failure Date: 07/08/2014

The driver door says its ajar but actually is not, so if driving at night the dome lights are on witch is dangerous and the door locks will not lock if the vehicle system thinks it ajar. I think this should be recalled cause it is a safety issue #1 doors won't lock. #2 interior light won't go out if driving at night.

24 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 02/24/2014

The door ajar light stays on and interior door locks will not lock. This is not safe when the vehicle is in motion. Ford needs to issue a recall.

25 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 09/03/2013

The door ajar light stays on and interior door locks will not lock. This is not safe when the vehicle is in motion. Ford needs to issue a recall. I've contacted Ford and they have not provided a response. I have three children under 9 and the doors not locking automatically is a significant safety risk and it has been a know issue for over 4 years and Ford has even issued a service bulletin regarding the problem.

26 Power Door Locks Not Working problem of the 2011 Ford Edge

Failure Date: 03/13/2013

The drivers door the door ajar light , the switch is sticking causing the door ajar light and interior lights to stay on also the door locks will not engage. Saftey issue. Have had to repair or replace this switch twice since 2012 at a cost of ore than 500. 00 dollars. Dealer says they know about the problem but since no recall all they can do is repair or replace over and over again. I know this is a model problem just check.


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