Three problems related to automatic transmission control module have been reported for the 2011 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Escape based on all problems reported for the 2011 Escape.
I have had this vehicle for one year, and it would be impossible to recount all of the times it has stalled on me while driving it. It has stalled in parking lots, in heavy stop-and-go traffic, making turns, pulling into my driveway, and accelerating to enter the freeway. It started within two months of purchase. I took it to a Ford dealership in August of 2014 where they performed recall work which included throttle body replacement, reprogrammed the pcm, and a power steering advisory item. The vehicle continued to stall. The stalling seems to happen just after fill-up and happens intermittently until the gas gauge reads less than three-fourths and at low speeds. I filled it up yesterday, and it has stalled seven times since then. It happens when coasting to a stop or making a turn. On the freeway at high speeds, it runs well. The issue was compounded in February when it was discovered that the evap canister was full of gas. It, along with a tube hose assembly (bl8z9d667b-af), was replaced only for it to happen again. The purge valve was stuck open and had to be replaced along with a second evap canister. The stalling issue continued, and the dealership found the canister to be saturated with gas again. This time, they said they would have to replace the gas tank to correct the issue as they believe it is a valve built into the tank which seems absurd. I have not done this since they quoted a cost of over $2000. Even if I have that done, it will only correct the canister issue, not the stalling. I have read hundreds of posts on the internet from people who have the exact same problems with the same model year as I have. These are both issues that I believe to be the result of a defect in the manufacturing of this vehicle due to the volume of owners who are experiencing the same problems. I feel Ford needs to step up and correct these issues.
While driving on highway at 60 mph 8/16/2013, my engine shut off. I pulled to side of road. The "wrench" light on dash was on. I called Ford bloomington, they gave me roadside assist # and had me call them to send a tow truck to bring me and my vehicle to Ford for check up. It was ready later that day, was told that they reprogrammed pcm and updated calibration, they changed air filter and told me I was "good to go" I paid $35. 00 for that. The very next Friday, I was driving home (at 60 mph) and the engine died again and I pulled to side of road. Luckily the engine did restart and I was able to make it home. Saturday, I took my SUV to Ford bloomington, engine sputtered on the way there. Ford called rental car for me( without me asking) and again looked at the engine, was told on Monday that the throttle body was bad, needed replaced. They had the part, but it was their last one and that the part was on backorder until October. I had part replaced as it was not covered under warranty, for $500. 00. Also I have a $110. 00 bill from enterprise rentals.
The contact owns a 2011 Ford Escape. The contact stated that while reversing at a low speed in the driveway, the brake pedal was depressed and a loud grinding noise was heard. The vehicle then lunged forward when shifting from first to second gear, causing a clanking noise. The vehicle was taken to an authorized dealer where the TSB chip was replaced, and the pcm was reprogrammed. The contact was also informed that this was a common failure. The manufacturer was made aware of the failure, as the contact also filed a complaint with them. The approximate failure mileage was 3,750.