Body problems of the 2013 Ford Escape - part 2

Both rear doors are rusting from the inside out at the bottom of the doors. This was noticed two months ago.

Recall 16v-643 received recall notice. When I tried to make an apt for repairs told call back in a month? I transport children and why when I receive a letter telling me to call they do not have the parts? I own two 2013 Escapes. Totally unprepared for this recall.

Recall was issued for defective door latch on September 2, 2016 (NHTSA recall number 16v643). It is now March 6, 2017, over six months later, and still no remedy has been offered by Ford. I have called the dealer once per month trying to get the faulty part replaced and have been told that there is no estimate for when it will be available. Ford should be held accountable for remedying this recall in a timely manner and should be penalized for failing to do so.

I was driving with a passenger in the front seat when the passenger front door opened as I was driving. I was driving about 50mph. I pulled over to try and shut the door, but it would not latch. I had to bungee cord the door to the seat in order to get to the dealership.

The contact owns a 2013 Ford Escape. While the vehicle was stationary, the contact's foot became stuck between the brake pedal and the center console. The contact referenced manufacturer recall number: 12s34, which originally remedied vehicles manufactured between March 8, 2012 and June 7, 2012; however, the contact's vehicle was not included. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 77,000.

Driving my 2013 Ford Escape sel with only 52000 miles on it home from shopping in reno, nevada. I was in washoe valley, nv when I though the high winds were keeping my car from speeding up, when I could not accelerate I pulled to the slow lane and then onto the shoulder. I put the car in park and look at my dash to see if I was overheating or any other issues were apparent. My dash showed nothing wrong at all. No lights or warnings of any kind. The gages were all running normal. I put my car in park and within a second or two a large very black billow of smoke came up back part of the engine nearest to he drivers side window. Then second later larger fire flames came right behind it that went over the top of my car. My car went up in flames in just moments. I had to jump from the burning car to safely.

I experienced door latch recall issue after hours on Friday, February 17th while driving! I called the company on Saturday morning and was told that the service department was not open. On Monday I contacted them again several times to be told by the service department that the computer system was down. I even went to the dealership and got no help, being told that the replacement parts were not expected until 2nd quarter of the year. What? my door is broken now!!! I even asked if they could replace it with a defective part if they had any on-hand so that my car could be drivable. Up to now I have gotten no response because their system was down. Called a personal contact on Tuesday afternoon and was asked to call back on Wednesday morning. I did. I was asked if I received a letter, to which I replied no, but I do have the problem and do I need to have a letter to get the obviously defective part replaced? I shared my VIN number as requested and am still awaiting feedback on this. This is absolutely unacceptable business practice. I started looking into purchasing the part, but that should not be necessary.

Windshield has been leaking for awhile. Did not notice until stain appeared inside on the headliner.

Recall and dealer has not taken action or notified us.

Tl- the contact owns a 2013 Ford Escape. The contact stated that there was a premature failure that had caused the motor to fail twice and the dealer plattsburgh Ford (320 cornelia st, plattsburgh, NY 12901, (518) 561-5030) diagnosed that the same oem part needed to be replaced again concerning the motor. The dealer had also been unable to determine when the manufacturer may provide the remedy and part for NHTSA campaign number: 16v643000 (latches/locks/linkages) so the contact was uncertain as to when the recall repair may be completed. The manufacturer was notified of the failure and was also unable to provide a reasonable time frame to supply the part for the recall repair remedy. The approximate failure mileage was not available. Parts distribution disconnect. Dyd.

I received a recall notice in October 2016 (safety recall notice 16s30/NHTSA 16v-643. The recall related to a side door latch that may break. I reported the situation via request # 165121. I contacted my dealer who said the parts were unavailable. I believe nearly 3 years is long enough to satisfy a safety issue.

Tl- the contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Bd.

The contact owns a 2013 Ford Escape. The contact stated that the recall notice for NHTSA campaign number: 16v643000(stucture) was received in September of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

One month ago, July 2016 the rear driver's side door suddenly opened and would not latch. We tried everything; we could not drive the car because during turns the door would swing open and the alarm would not stop dinging. I did some research and saw that this has been an on going problem/recall with this year 2013 Escapes. I took the car in to the Ford dealer and was told my car was not part of the recall. I called Ford, spoke with customer service and was again told, my car not part of recall. I expressed my concern that this could happen again and it was very dangerous! they said if recall is expanded I can get a refund for my repair. One month and 7 days later the same thing happens to the rear passenger door. My dog nearly flew out of the car. I am furious that Ford knows there is an issue and refuses to take responsibility. This is not a minor issue. Someone or something is going to fly out of a car. When turning left, the door just flies open. There is also no way to lock car. The door will not latch. I will again never purchase a Ford.

The rear door will not latch shut.

Recall notice 16s30 I contacted miracle Ford in gallatin, TN phone: (615) 452-5267. The dealer said they did not have the part for the recall until the 2nd quarter of 2017. I am not sure what the 2nd quarter of 2017 is because I don't know their business calendar. I called Ford directly 1 (800) 392-3673 and I talked with a person. At the end of the call on oct 21st around 5:15pm cst, Ford sent me back to the dealer. The dealer voice message was full. I am not sure what to do next since neither parties have the tools and resources in place to fix my recall. The door on the passenger side as opened 4-5 times as I take a turn from left to right. The car was in motion going about 15-25 mph. Please contact me at 615-584-4488. My name is brent coleman.

While driving down the road in a residential neighborhood, the "door ajar" alert appeared on the dashboard display screen. After pulling over to close the rear passenger door I noticed it would not close. After each attempt to close the door it would not latch. It would just bounce back open. The latching mechanism would not function, so I had to tie the door shut with a rope in order for it to not swing open while driving the vehicle back home. Faulty door latch seems to be the issue here.

While in motion the passenger door flew open while turning. The latch inside the door broke for no apparent reason. There have been many recalls of other Ford vehicles that have had the same problem. But Escapes have not been included. We are fortunate that no one fell out of the vehicle while turning the corner. The car was on a city highway turning onto another city highway.

Driver door swung open as I was driving in town. Door won't latch shut.

The door latch on the rear door failed to latch. The car could not be driven because the door would not latch and opened when making a turn. This is the same door latch that has been recalled on other Ford models. Why is this recalled part on other models not recalled in the Ford Escape. It is the same part.

The passenger door open while I was driving. Recall 14s03 does not apply to my model.

Drivers door appeared be closed but taking a slow right turn the door swung open.

Twice the passenger interior door frames have separated from the door and became caught on items inside the vehicle such as the seat etc. This causes the door to become stuck and unable to open. Both times it took we well over 30 minutes to dislodge the frame and reattach to the frame to be able to open the door. Both times, the vehicle had been just parked and I was trying to retrieve my infant daughter from the back seat. I fear that if I had been in an accident I would not be able to safely retrieve my daughter from the vehicle. If this occurs with no impact, what would happen in case of an impact? would all 4 doors become lodged?.

On December 20, 2014 at approximately 3:30 pm we were driving on i15 - into salt lake city - 19 miles south of I-80. Passenger moon roof shattered with a loud bang! sounded like an explosion. It raised up the glass on the outside of the car. The temperature was 41 degrees outside & 71 degrees inside care. My husband & I were the only people in the car. We were in 5-6 lanes of traffic & did not stop until we got off the highway. Rain was coming so we took pictures with our camera & I phone & taped up the roof over the cracks & covered it with a tarp. We returned to boise area the following day. We parked it in our garage until we could deliver the car to lithia Ford in boise on 12/22/14. (we purchased it from lithia Ford) the service tech said he thought it would be covered by warranty but would have to contact Ford & get back with us. We researched this problem & saw in the past that this has happened. Ford made the decision, it was something we did & we therefore had to turn it into our insurance & we had to pay the deductible. We believe Ford should have covered this damage, not our insurance company.

I own a Ford Escape se 2013, this last weekend (10/13/2014) my wife was getting off the car when suddenly the door was pushed out by the wind, her finger was injured with a small edge corner right at the far end of the passenger door, a little metal exposed. I got pictures of the thing and the finger. So be really careful specially if your kids are at the same height as the sharp point on the door; they can get injured on the face!!.

Tl- the contact owns a 2013 Ford Escape. The contact stated that while driving 45 mph the heat shield tore from the piping due to snow. The vehicle was taken to the dealer where the technician diagnosed the heat shield needed to be replaced. No repairs were made to the vehicle. The manufacture was made aware of the failure. The failure mileage was 18,000 and the current mileage was 22,134. Sr.

Engine caught fire due to a Ford recall notice, burning vehicle. Vehicle is a total loss. Ford did not have the replacement parts available to repair the vehicle at the time of loss. As of this date (April 26) Ford has not accepted responsibility for this fire loss.

When closing the rear hatch using the inside handle, the flair at the base of the door hit me on the bridge of the nose. My glasses were knocked to the ground after they cut into the skin. I had to have 4 stitches to close the wound. The door is difficult to close from the outside without using the interior handle, but because of the location of the handle and the length of the door from bottom edge to handle, it is longer than a typical rear hatch. I was injured immediately after renting this car and had several close calls over the next several days.

Inside rear hatch handle came off when pulling the hatch down to close. Took to dealer and they found a screw inside the hatch panel had came out. Replaced with new screw then snapped handle back in place. This handle is weak and poorly designed. Especially since it is just snaps on. The stress the handle and panel must take as to pull the weight of the heavy hatch down before you can place your hand on the outside of the hatch to close needs to be redesigned in the newer models. I am now not so relaxed when closing the hatch on my own car.

The car was parked, I turn on the engine my son was in the front passenger side with his right leg out the car and door open. I was packing some stuff to the back sit. When the SUV went on reverse while the gear was on park. There is no explanation of how the car went on reverse. The right door was opened and hit a brick fence that was on the sidewalk the inside panel of the broke with the impact and cut my son's leg. Ambulance took him to the emergency room and 10 stitches inside and outside were done to his leg. I complaint to Ford and they told me to take the car to the dealer where I purchased the car 4 days before the accident for proper inspection. The process may take 1 to 2 months. I received a call from service dept saying the there where no mechanical problems found and to pick up the car. Police report was submitted and no legal paperwork was received yet from Ford. There are other people complaining about something similar happened but Ford is not recognizing the problem. How I know that a proper inspection was made and that this car is safe?.

Very disappointed by the design. Wheel well are extremely difficult to remove ice and slush they are too small and can't remove debris. Wipers in the front is not the greatest. Loses contact on windshield have a heard time seeing where I am going. Terrible wipers when purchased new wipers required. Engine having really odd noise and sluggish. I supposed they replaced the injectors. Had some torque but sounds like timing chain loose or lifters issue. Seats are not comfortable in the rear. Not enough cushion. Windows barely went up and down. Lots of give. . . Too much replaced front window motors.

The contact owns a 2013 Ford Escape. The contact stated that the driver's side rear exterior door handle did not return to the closed position, causing the door to not latch. The vehicle was taken to the dealer. After diagnosis, they advised him that the child safety lock caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10. The current mileage was approximately 1,200. The VIN was unavailable.