general problems of the 2013 Ford Escape

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 40 mph, the headlights turned off independently. The contact was able to manually turn on and turn off the headlights to see the roadway. The contact stated that the failure was a recurring failure. The contact was using the high beam headlights instead of the low beam headlights. The contact stated that while switching from high to low beam the headlights shut off. The contact stated that the headlights flickered before shutting off. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 138,000.

The car keeps flashing error codes and nothing electrical will work. This includes air and inside dash lights speed control.

Display will read engine fault service now and then the car will seem like it restarts, it will next read transmission not in park, this will happen while I'm driving 75 mph down the freeway. I took the car into the Ford dealership and they replaced the wiring harness that was recalled, but it didn't fix the issue.

My 2013 Ford Escape's information display with all required information and odometer reading has gone blank all of a sudden. The vehicle was stationary at the time. I addressed this issue to Ford and the Ford dealer, but they don't care to help me and asking me to pay too much amount to replace it. How can I pay too much amount for replacing this if its there manufacturing defect. I know as per federal law this is must and the screen cannot happen on this case to any vehicle. Its definitely a much needed thing and its not a fault from the user. They said there is no recall for information cluster. When I searched , I found many recalls (15c03 recall) which they said my car cannot be included since it is 2013 model. Please help me. This is really a safety issue. I am scheduled by colonial Ford, danbury on 6/27/16 to check the problem and I have end up paying too much money. Please consider this complaint and please take actions as soon as possible. Thank you.

After starting my 2013 Ford Escape, the instrument cluster information display with system warnings and only odometer display went blank. Technicians checked for a bad fuse, but none found. Also, found that there is a recall (15c03 - reprogram instrument panel cluster) issued against 2014 Ford Escape for the same issue.

The left light went out. Went to dealer to get the light bulb changed. After an hour, they updated me that "some" electrical failure occurred and that it could take "hours" to fix. It for sure is covered under warranty, but now I am skeptical to drive this car. And this car is new, and under 3 months old with about 3500 miles. Incident occurred on Friday evening. Took to dealer on Saturday morning. Was told they were out of bulb, and to wait until Tuesday. Took to another dealership. They were kind enough to get the needed part (bulb) by Monday. Took to them on Monday. They put in the bulb. Then realized power wasn't reaching the bulb point. So had me get it back in on Tuesday. Checked on Tuesday, to find out it was the bcm (body control module) that was out. So had to wait another while they got the part. Finally got the vehicle delivered on Wednesday evening.

Warning light failed to go on for a flat tire. Light went on when tire was removed. After temporary tire was put on 3 different lights kept flashing on and off when driven.