Three problems related to software have been reported for the 2014 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Ford Escape based on all problems reported for the 2014 Escape.
Just got in one day and the led panel was a white screen, could see any information whatsoever 15c03 � reprogram instrument panel cluster � 2014-2015 Ford Escape Ford motor company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured may 19, 2014, to February 6, 2015, and transit connect vehicles manufactured may 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (mfd), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, �control and displays. � consequence: if the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
On August 22, 2018, I was driving and the electronic instrument panel went blank. I drove to world Ford in pensacola, FL and was told that I would need to return the following day because they were too busy to check out my problem. I returned the following day at my appointment time, and an hour and a half later, they informed me that the electronic instrument panel needs to be replaced and it would cost approximately $1,600. 00. I left the dealership to do some research on this problem. I discovered that Ford had issued a recall #15v406000 on June 24, 2015 for some 2014 Ford Escapes. When I called about this, I was told that my VIN was not part of the recall and that it was not covered. Ford knew that there was a software incompatibility issue that would cause a malfunction. These vehicles fail to comply with the requirements of federal motor vehicle safety standard #101, "control and displays". My life is at risk by driving this vehicle with an inoperative instrument cluster. Why is it, that Ford fixed the problem in some 2014 Escapes, but not all. Why is it okay that they are allowed to place my life in danger??? I think that Ford should be required to replace all faulty instrument panels, not just some of them. I fail to understand why my life is less important than other 2014 Escape owners, and would appreciate your help in securing a remedy to this problem.
The 2014 Ford Escape has a software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. After 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. More than an inconvenience, this bug is potentially dangerous. If a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. Ford will not acknowledge the design bug at this time because they do not think it bothers enough customers. I am filing this complaint because if a driver happens to become tired of dimming the instrument panel each night or if they simply forget to dim them one time, they could become unwittingly distracted by the interior brightness and cause a traffic incident. I believe this is a legitimate safety concern and would like to see Ford be encouraged to address it.