general problems of the 2020 Ford Escape

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owned a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 26v123000 (back over prevention), 26v117000 (visibility) and ( 25v829000 (structure); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v829000 (structure) and 26v123000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact’s daughter owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(r), the back over prevention sensor alarmed the driver that a person or an object was in the rear of the vehicle, even though there was nothing behind the vehicle. While accelerating at various speeds and after being idle, the vehicle jerked abnormally before accelerating. While attempting to start the vehicle, the vehicle jerked and failed to immediately start, causing the driver to have to aggressively depress the accelerator pedal for the engine to start. The wrench warning light and check engine warning lights were illuminated. The dealer was contacted; however, the contact was unable to speak with a representative. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign number: 25v467000 (fuel system, gasoline), 25v829000 (structure), 26v123000 (back over prevention) and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that the infotainment system screen had turned off while driving, requiring the contact to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the infotainment system screen became operable. Additionally, the contact stated that the rearview camera was inoperable while reversing. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2020 Ford Escape. The contact stated that the back over prevention camera screen was blue and there was a beeping sound coming from the camera. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 20v575000 (visibility, back over prevention). There was a dtc trouble code sent to the manufacturer regarding the back over prevention camera. The contact called the local dealer and was informed to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 26,000.

The contact owns a 2020 Ford Escape. The contact stated while reversing, the rearview camera image was distorted. An unknown dealer was made aware of the failure and informed the contact that a diagnostic testing fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.