575 problems related to body have been reported for the 2020 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Escape based on all problems reported for the 2020 Escape.
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Driver door hinges are loose. Door makes loud cracking noise when opening and closing. It’s very hard to close. My window will not go down either.
Door hing has a bad weld and causes a loud noise and resistance when closing the driver's door.
Front drivers side door makes loud popping sound when opening or closing. Now it doesn't shut completely. One of the spot welds near the door check has torn through the metal frame, and is causing the window to not roll up or down. When driving over any small bump or uneven road, door cracks loudly, and twice has popped open in transit, then would not close until I pulled over, stopped, and manhandled the door to a close.
The headliner has come loose and is drooping. So when I open it my back window is covered completely and I can’t see behind me in my windshield mirror. I think this is a big safety hazard.
The lift gate fills with water when it rains and I worry that it can interfere with the backup camera.
Door making a hoping noise window won't go down. Unwelded part of the door.
Heard load popping sound opening door. Driver side door stop spot welds broke. Door stop broken and door swings freely out; window can't roll down.
The front door check-arm spot welds failed on the driver's side.
I have a Ford recall notice 23b56. I have been waiting three months for replacement parts. Ford provides dealership no status on parts to repair the recall.
The spot weld in the driver’s side door arm has failed. The door is not closing properly and makes a loud clunk when opening or closing. Car is available for inspection, dealer can not assess for another week.
On the door, the brace to control the stability of the door has broken off on the inside of the door. This is very annoying that this is not considered a recall as this is something that can only be fix by replacing the entire door. That is not a convenient amount of money to just spend.
Driver door hinge welds are broken. Door will not open or close correctly.
I opened the driver side door and it the arm suddenly started making noises and it’s hard to open and close.
The passenger door check assembly is making alot of noise. I see there is a problem with the weld of the bracket to the door which could cause the door to fall off the vehicle.
The driver's door makes cracky noise and it hard to open and close. Before this it was the window had problems closing.
For a little over 24 hours the front driver side door began making a strange crunching like noise. The next day upon attempting to close the door, three welds that hold a long black hinge within the door broke. These are small, sheet metal welds and in no way appropriate for something as heavy and important as a car door.
The door hinge's weld came off. All of the sudden the door was making noises when opening and closing. When finally, it wouldn't close at all. I was looking on what was wrong and the door hinge wasn't welded on the door and it shows 3 dots where the welding broke off.
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Driver's side front door is making loud noises when opening and closing. Noise appears to be coming from the middle hinge.
The door has separated and will not close properly. I’m concerned the door could potentially open while in operation. My wife should not have to climb through the passenger side of the car to drive somewhere because the driver door has come apart.
Driver door pops loudly opening and closing and one of the weld spots on the door closing plate is broken off inside the door. Also, the cover over the closing arm is broken and won’t stay in place. I have read others reporting door not properly closing because of these welds breaking down.
The front passenger side door hinge welds have failed, and the middle door hinge is loose, making the door very difficult to open or close, causing a safety problem if I had to exit the car in case of an emergency. This is due defective welds on the car door/hinge attach point. My safety is at risk due the defective welds. This just appeared with no warning one day ago. The car is available for inspection, and the problem is very obvious. The repair should be covered completely by Ford motor company. I have a service appointment with heritage Ford of modesto CA, on 5/28/24, to assess the problem.
Driver side door hinge failure, dealer said driver side door needs to be replaced and passenger side needs pins. Hard to accept this isn’t a recall based on all the occurrences I’ve read on various Ford blogs. Would have expected it would be. Disappointed in NHTSA, not looking after the consumer. I’ve been a life long Ford customer, but not anymore. Disappointed beyond belief.
Front driver side door check arm weld failed. Door is hard to close and window will no longer lower.
A popping noise has been happening on opening the front doors. Yesterday the passenger door became difficult to close.
Front door started making noises about 1 week ago. 05/10/2024 door is hard to close and it seem like it is not latched or closed properly. I don't let window down because its hard to get it closed. I took car to Ford auto body shop, they stated door needed to be replaced , because of broken check arm reinforcement welds. Car is 3. 6 years old and has 20,000 miles on it. Ford told me to wait for recall to be initated, or I could pay about $5000 to have door replaced. No warning sign before at all. I have extended warranty but it doesn't cover body.
Drivers side door weld problem that could cause drivers side door to come open. My drivers side front door makes a creaky sound when I open it. It seems the internal weld to the door has failed. During my research to determine, if this was a national concern, I read internet articles stating this appears to be a faulty spot weld in the drivers' side door check arm. For me, this started on Thursday, may 9, 2024. I reported the issue, to my local Ford dealerships auto repair department, gary crossley Ford, kansas city, missouri on Friday, may 10, 2023. It told me Ford had not notified it of a recall, nor has it provided repair instructions. I spoke to jennifer in houston, t x, at the customer support line 1. 800. 392. 3673 on Friday, may 10, 2023. She stated parts and repair instructions were available and she was placing an order for them while, we spoke. This turned out to be false information, given the above stated information and gary crossley's auto repair department confirming on Wednesday, may 15, 2024, it did not have the parts, nor did it have Ford how to repair instructions.
- my vehicle is affected by the "broken spot welds in the left front door at the check arm attachment points in the door assembly" issue. The damage in the door is becoming more significant with the normal use of the door, to the point that the cracks on the door are now visible and they are also evolving towards becoming holes. - the reference of special message service (ssm) describing this issue and its resolution ssm 50150. - according to the odi resume from the NHTSA, dated 01/24/2024: ". . . Ford has provided details on a one-time-repair customer satisfaction (23b56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring the vehicle to a Ford dealership for a proactive repair. . . ". - today, 05/09/2024, the Ford dealer in our city rejected to provide any service or repairs for this issue, arguing that they have not received instructions from Ford. - the Ford dealer shared with us a communication from the "chief engineer recall and cidr service engineering operations Ford customer service division", dated 02/22/2024 notifying that ". . . A complete dealer bulletin will be provided to dealers by the end of the 2nd quarter, 2024, to support this customer satisfaction program. . . ". - the damage to the door gets more significant every day and, despite the existence of the customer satisfaction program 23b56, our only option at the moment seems to be taking the car to an independent car body shop and to pay for this ourselves. - we were told that Ford may reimburse us in the future, however, there are no details at all about the requirements to qualify for a refund, so we have no certainty that we would get our money back.
Loud cracking noise in driver side door. Door does not close properly. Can not lower window.
Pop welds at front passenger door failing where check arm is attached. Dealer offered to sell us a $3000 door.
Drivers door is popping. The arm attachment in the door is broken. I am told this is a known issue with the 2020 Ford Escapes. This will be costly to fix and should be recalled. If the door does not close properly, there is risk it may open when I am driving.
Driver side door made a loud popping sound when opening or closing. Sound came from door hinge area. After only 7 opens, the popping sound turned into a crunching sound and the check arm spot welds broke free from the panel of the door.
Driver side door has loud popping noise and am unable to close door. Door popped open when driving.
Front driver door spot welds failed. Ability to open drivers door and window affected. Took to repair shop that told me the welds opening and closing the door all failed. No message or warning, or symptoms prior to failure.