359 problems related to equipment have been reported for the 2020 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Escape based on all problems reported for the 2020 Escape.
Chrome around shifter knob is peeling up causing gashes in drivers fingers. A key function to adjust gears that is causing bodily harm. Chrome tips were addressed on window nobs due to sharp chrome peeling up. Vehicle was inspected by Ford dealership and I was informed it was not included in the recall.
I am getting warnings on my dash every day, about tpms system failure. Sometimes it shows all four tire pressure, sometimes one or two of them will shut off with the warning alarm, sometimes it is all four of them will stop showing. It is intermittent module failure, the sensors in the tire are working. There is a current recall for some of my year/make/model 20s59, but corporate Ford is saying it does not apply to my vehicle. The exact same issue as this recall has happened to my vehicle.
Unknown when I start my car for the 1st time that day & start to back up with my foot on the break, the back end of my vehicle makes a loud groaning sound.
The front driver doors latch has snapped and no longer catches the door. The door clicked every time it opened and shut a few times before a loud pop/crack noise and now it won’t latch properly.
The back passenger door is stuck closed and will not open even though the power locks and physical lock, inside and exterior door handles all function as they should. There is currently a customer satisfaction program regarding the front driver side door 23b56 however the local Ford dealership will not fix the issue because it is not the front door.
1. Awd system: sensor in rear axel causing "awd system fault error". 2. Without the functionality of my awd system related to this malfunction I am left with a vehicle that can not perform in the conditions that may require awd, such as deep snow which could result in me crashing. 3. Yes. My car is currently at a Ford certified mechanic. 4. Unknown. 5. "awd system fault error, service engine soon" as we were driving down the highway toward our home. We took it to the mechanic as soon as they had an opening, which was a week from the error message appearing.
In my Ford 2020 Escape hybrid titanium awd car, sunroof shade got misaligned and not closing anymore, resulting in more heat flowing into the car creating impacts inside. Also, as per others comments and online forums, there is a chance that this shade would fall on the passengers during the drive if not taken care quickly, resulting in injuries in adults and deaths in infants. Reached to a Ford dealership to fix this issue and its costing me close to $3000. As its a design flaw from Ford, I request Ford to do a fix for free of charge or recall and fix it for their customers and address their safety concerns immediately. Appreciate your looking into this matter.
Moonroof/sunroof shade came off tracks upon normal use (opening) and is loose. The shade falling down impairs visibility of the road.
Unknownon my dash my awd fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not but I have not received a notice stating anything about the awd system malfunctioning. It is definitely a safety risk if I was to be driving in a snow or ice storm and my traction control stopped working; without the awd the car is harder to accelerate and control sometimes. I haven't gotten if fixed since they want me to pay for something that they failed to make sure was working correctly. I can't afford to fix it since money is already tight but it is my only way of transportation. I have some photos of the lights/warnings and I have a document of the customer satisfaction program from 2021.
On my dash my awd fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others. I’ve seen that there was a customer satisfaction effective on April 9,2021 through April 30, 2022 but I have just gotten this car last year and dealer states that I am responsible for fixing a manufacturing issue. I’m not sure where my car was manufactured but my car is affected. I have about 83,600 miles and don’t seem to understand why I have to pay since in the customer satisfaction program it states that the module needs to be replaced before sale and customers that have already purchased the vehicle should have it replaced no charge to them. I’ve only just gotten this car last year February 2024 and not sure if the owner before got the notice or not. Since winter is starting soon I really need to get this fixed it’s a safety hazard and I’m not understanding why it is not a recall since it showed up suddenly and stopped my drive modes from working and traction that’s very important in the winter.
A recall on rear camera was listed. My vehicle has distorted image when damp and rainy weather. Can make out is behind you. When contact dealer,she just said,my VIN # didn't match problem . It states that my vehicle doesn't meet federal safty standards for rear visibility. Which could cause a accident.
The sunshade fell of the tracks due to a malfunction with the slide being hit by the guard piece that is attached by adhesive pads and is sagging. The sunshade fell on our head while trying to retract it when it broke. I did take the vehicle to the dealership and it is not covered by the dealership’s extended warranty. I was quoted for the repair. I have contacted Ford about this issue but have not been contacted back. The vehicle is only 5 years old and has 30k miles on it. No warning of this breaking, I just hit the button to open the shade and it broke.
Warning lamps messages says so many things not available dash board crazy with at least 10 messages not working.
Moonroof shade trim failure causing moonroof shade to derail. Requires extensive disassembly to repair.
I have a moon roof with a canopy covering it, when you open the moon roof the canopy retracts also, my canopy retracts but came apart from the tracks on each side which causes the canopy to drop down and block the rear view mirror, which is definitely a safety hazard. I contacted Ford and no recall or TSB is available . I'm not the only one with this problem, this could cause a serious accident not being able to see behind you blocking your view. Ford has a case # that I reported to them the problem # [xxx] reference this problem information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My tire sensors keep going out. I've replace them twice already. It's a concern for my especially traveling at highway speed.
My Ford currently has 80k miles on it with no accidents and all recalls fixed by the dealer. This morning when I was driving my kids to school, a light I've never seen appeared on the bottom right hand side of the drivers screen. The light was a red triangle with an exclamation point inside of it. Not long after I noticed the light, we started to smell something burning and our car began loosing power. I pulled over immediately and turned the car off. I googled the meaning of the light. Apparently, it was a "stop safely now" light. The various reasons online could not pinpoint any reason I could come up with. I popped the hood, checked the oil, coolant, and I checked that the hybrid battery located in the trunk had a good connection. Everything was fine, as far as I could tell. When I restarted the car, after about 15 mins of investigations and online research, the light was gone and so was the smell. However, now I am super nervous to drive this car on the highway. What if that light comes on again and I loose power when all the cars around me are driving 70 mph? the chances of getting rear ended and seriously hurt are a very real possibility. What if my kids are in the car? I'm scared.
Out of nowhere, my vehicle had an awd module failure. This has led to several other subsystems being triggered and warning lights going off. It also disables awd. After consulting with a vendor, it appears that this is a problem that happens regularly with this vehicle around 55,000 miles. It is not a cheap fix, and results in a vehicle not being able to drive in awd. This is a safety concern in inclement weather, as the vehicle clearly has a shoddy component that is designed to fail early in a vehicle‘s life. It is also my understanding that Ford has now discontinued this vehicle, and I bet that this is one of the reasons for it. Please issue a recall immediately so that Ford has to pay for its own mistakes and not the customer.
Orange wrench light came on. Hooked it to a computer and it stated p093a:00 . I know some Escapes had recalls in regards to this but the built date ended 7. 2020. According my my car it was built 09/20. I think the recall should be extended to more than just built date they listed.
Sunshade on sun roof is sagging and now blocking visibility through rear window. This is a safety hazard and concerning.
Molding between 2 parts of sunroof came off knocking the sunroof cover off its track. This is caused it to fall on driver's head.
Sunshade sagging, will not retract. This is a safety risk, because with the shade sagging blocks view of the rear.
My 2020 Ford Escape hybrid experiences complete electrical failure - battery saving mode followed by total power loss. Ford has published technical service bulletins ssm 49990 (NHTSA mc-10199655-0001) and ssm 49574 (NHTSA mc-10187983-0001) addressing this exact issue through abs module programming. However, both my local Ford dealership and Ford customer service claim these documented tsbs do not exist in their systems. This appears to be systematic denial of safety-related warranty repairs for a known defect. According to my research, some of Ford owners could receive a 8 year hybrid component warranty through these tsbs. It seems to be a typical pattern for Ford to avoid warranty procedures by denying tsbs. I have records of the calls. I cannnot upload it from this page.
One of two current recalls for this vehicle has no "remedy" or no "parts". Its a major recall and could honestly do some incredibly serious damage if it was to catch fire. Those of use that have a family, this is absolutely not safe to be driving.
. After activating the cruise control on the freeway for a few minutes, the cruise control deactivated and displayed the "adaptive cruise not available" message on the dashboard, immediately lowering the speed. Additionally, the sunroof interior stopped working after opening it. The bar that helps retract the sunroof interior came loose, and Ford says the repair is not covered under the extended warranty. There was also a problem with the rear seat belts, which displayed a warning: "rear belt monitor fault. Service required. ".
In August 2025, the plastic cover in between the two pieces of glass on the panoramic sunroof unknowingly fell off when the shade liner was closed due to ineffective glue/sticky tabs that failed to keep the plastic cover on safely. When I went to open the liner, the plastic cover got trapped in the shade/roller housing, broke, and then the shade got completely sucked up into the housing where I can’t get it back out. Quotes to fix this range in the thousands of dollars due to the intensive labor replacing the shade requires. I have seen this happen to multiple owners, especially on the 2020 model. There is a video on youtube describing this issue with over 6,000 views. Many in the comments also describe having their shade roller being completely damaged and spending thousands of dollars to fix it. There was no warning that the plastic cover was failing to hold up and no alert once it has fallen off. There was no safety mechanism in place to prevent the shade from being rolled.
My vehicle has had a recall for awhile and I have been unable to drive because it has a fuel injector recall and no parts have been made and they don’t know when they’re going to be made. I feel that if they can’t make the parts that they need to give me another vehicle so that I am able to drive to work or appointments instead of having to get rides, I have contacted my Ford dealership locally and they still have no idea when parts are going to be made.
Obd communication with emissions and state safety inspection. Ford knows -- will not fix under recall.
Warning lights coming on and staying on unless I press ok on steering wheel. Warning lights are: pre-collision assist not available, and fault service required, and off, and traction light comes on and stays on.
The exhaust gas cooler (egr) leaked coolant into the intake manifold and mixed with oil causing the engine over-temperature light to come on, a burning smell from the engine bay, loss of power while driving and while smoke to billow from the exhaust. I had my Escape towed to the Ford dealership and their mechanic installed a new k2gz 9f464-b egr cooler, bled and filled the anti-freeze, drained the contaminated oil and installed a new oil filter and oil. Total cost of repairs was $1100. 52.
The trim piece located between the sunroof and moonroof is secured only with double-sided tape, which is inadequate. As a result, the trim becomes detached and falls onto the sunroof shade. This causes the shade to come off its track, leading to sagging or complete detachment. When this occurs, the shade obstructs the driver’s rear visibility, presenting a potential safety hazard.
The sunroof trim fell down while I was driving. This caused the sunshade to retract completely. It is available for inspection upon request. The safety concern is that this was startling to the driver and caused me to swerve. Luckily there were not any other cars around. If I had a passenger in the back seat, they could have been harmed. The problem was reported to the dealer where I bought the car and also to another dealer where I had some recall work done. I also did a live chat with someone from Ford within in the Ford app. I was told this is not covered under warranty and if I needed to have it looked at, I would have to the diagnosis fee. There were no warning lights or other indicators that this piece of plastic trim was going to fall.
In July 2025 recall #25v467 was issued on my vehicle. The safety risk of this recall is that at any point fuel can accumulate near the engine or exhaust components and ignite resulting in an under-hood fire “increasing the risk of injury”. It has been over 3 months now and no remedy yet. Since that recall came out, I am scared for my safety and the safety of my children and anyone else who rides in my vehicle because I never know if/when a fire may start. I rely on my vehicle and so do my kids to get to and from places. I am a single mother with no options to drive a different vehicle until a remedy comes out. In addition to being scared, I feel helpless whenever I drive my vehicle and pray each time that I arrive safely to my destination.
When the car sits in the sun and the gear shifter gets hot from the heat, the gear shifter locks up and you cannot get it out of park until it is cooled off. No matter how hard I try to turn the dial, until I completely cool the shifter down it will be stuck in park. I have started having to cover the shifter when I get out of the car to prevent this issue and if I forget, I have to point the air vents down towards the shifter, cover the shifter and the air vents with a jacket and then the ac to max ac for at least 5 minutes. This traps the cool air in with the shifter and helps cool it down so it will release and can shift into any other gear besides park. I have researched this issue and found many other owners of this similar year, make, and model who complain about the issue as well.
This problem is well documented and many other owners have had the same issue with the Ford Escape for many model years including 2020. When the car is left in the heat which is unavoidable these days and the gear shift knob is in the direct sunlight from the windshield it becomes locked. The knob will not turn out of the park position. So, you are stuck and must wait for it to cool. This last time it was several hours risking life being unable to leave the heat and possibly dangerous location. Once the car/shift knob cool normal operations resume. Obviously a engineering design flaw that the car “can’t stand the heat. ” please issue a recall and have Ford address the issue.