general problems of the 2020 Ford Escape - part 1

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received a recall notification, NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that after eight months, parts were still unavailable for the recall repair. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact stated that while the vehicle was turned off and being refueled, and the vehicle failed to start as intended. The contact observed a strong gasoline odor inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 25v829000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While starting the vehicle, the engine made a choking sound. The failure was more prevalent after fully refueling the vehicle. While driving at undisclosed speeds, the vehicle was shaking abnormally. While approaching a red light and attempting to stop, the vehicle shut off unintendedly. The vehicle was restarted, and the contact pulled over to the side of the road, where the vehicle started to shake. The contact waited for a while before restarting the vehicle. When the vehicle was restarted, the engine started choking and the vehicle shut off. The vehicle was restarted after a while and driven to the residence. The next day, while starting the vehicle, the engine was choking, and the vehicle was vibrating abnormally. The contact decided not to drive the vehicle to prevent the failures from occurring while driving. The dealer was contacted and informed that parts were not available for the recall repair. The contact was informed that any diagnostic test or repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,014.

The contact’s daughter owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(r), the back over prevention sensor alarmed the driver that a person or an object was in the rear of the vehicle, even though there was nothing behind the vehicle. While accelerating at various speeds and after being idle, the vehicle jerked abnormally before accelerating. While attempting to start the vehicle, the vehicle jerked and failed to immediately start, causing the driver to have to aggressively depress the accelerator pedal for the engine to start. The wrench warning light and check engine warning lights were illuminated. The dealer was contacted; however, the contact was unable to speak with a representative. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled with several unknown warning lights illuminated. The vehicle was restarted. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); and the vehicle was taken to the dealer, where the engine control software was updated as an interim repair. The contact became aware of a strong fuel odor. There was no warning light illuminated. The dealer was notified of the issue, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 47,000.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The contact had been waiting on parts for six months. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact attempted to press the push to start button; however, the vehicle stalled. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle remained at the residence. A dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, or while driving at undisclosed speeds, there was smoke entering the cabin of the vehicle through the air vents and underneath the hood. The vehicle was taken to the dealer, who determined that the fuel injector needed to be replaced, but parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 25v829000 (structure); however, parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard a loud vibrating sound. No warning lights were illuminated. The contact was unsure where the vibrating sound was coming from. The dealer was made aware of the concern. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The contact had received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, parts were not available for the recall repair. The contact was afraid to drive the vehicle because the vehicle might catch on fire. The contact wanted to return the vehicle back to the dealer due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal cracking sound coming from under the hood, and the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with transmission failure. However, it was unclear if the failure was recall-related. The parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. The VIN was not available.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, parts were not yet available for the recall repair. The contact was concerned because the family was planning a long trip with the vehicle and was concerned about the unrepaired recall. The manufacturer was not made aware of the issue or the concern. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that while driving approximately 25 mph, the check engine warning light illuminated. The contact drove the vehicle to the intended destination and parked the vehicle, but was concerned about restarting the vehicle. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); and the contact related the failure to the recall. The contact had not taken the vehicle to a local dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 52,741.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. The tpms warning light was illuminated. The local dealer was contacted, and the contact was advised that the recall remedy was available for vehicles experiencing a recall-related failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign number: 25v467000 (fuel system, gasoline), 25v829000 (structure), 26v123000 (back over prevention) and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that after refueling, the vehicle hesitated while attempting to start, with the power train warning light illuminated. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,474.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The vehicle was subsequently inspected by an independent mechanic, who diagnosed a fuel injector failure, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was idling roughly while refueling. The vehicle was not repaired. The failure mileage was not available.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact stated on several occasions, while driving at various speeds, there was an abnormal sound coming from the engine compartment, which grew louder while accelerating. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The contact was informed that the repair would not be performed unless there was a fuel odor present. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact's wife stated that while starting the vehicle, the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that since owning the vehicle, the front driver side door was replaced by the dealer after the door failed to open. Additionally, the contact stated that while driving at 25 mph and attempting to make a left turn, the vehicle failed to respond as intended, continued driving straightforward and nearly drove off the road and into a wooded area. The vehicle was taken back to the dealer, where a wheel alignment was performed. Additionally, the contact received notification of NHTSA campaign number: 25v467000(fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the check engine warning light was illuminated, and the contact related the warning light to the recall. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed, and the purge valve was replaced. The contact was also informed that the fuel injectors were in good condition, and that the vehicle was safe to drive. The recall repair was not performed. The manufacturer was notified of the failure but no assistance was offered. The contact was referred to the NHTSA hotline to file a vehicle safety complaint. The failure mileage was 69,527.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that while cold starting the vehicle, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after shifting to drive(d) and depressing the accelerator pedal, the vehicle hesitated and was vibrated abnormally. The contact stated there was no warning light illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle hesitated and vibrating while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was a failure in the exhaust system. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the manufacturer and a dealer were contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 25v829000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was an abnormal fuel odor entering the cabin of the vehicle. There were no warning lights illuminated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 38,697.