general problems of the 2020 Ford Escape - part 2

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that since owning the vehicle, the front driver side door was replaced by the dealer after the door failed to open. Additionally, the contact stated that while driving at 25 mph and attempting to make a left turn, the vehicle failed to respond as intended, continued driving straightforward and nearly drove off the road and into a wooded area. The vehicle was taken back to the dealer, where a wheel alignment was performed. Additionally, the contact received notification of NHTSA campaign number: 25v467000(fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the check engine warning light was illuminated, and the contact related the warning light to the recall. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed, and the purge valve was replaced. The contact was also informed that the fuel injectors were in good condition, and that the vehicle was safe to drive. The recall repair was not performed. The manufacturer was notified of the failure but no assistance was offered. The contact was referred to the NHTSA hotline to file a vehicle safety complaint. The failure mileage was 69,527.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact stated that while cold starting the vehicle, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after shifting to drive(d) and depressing the accelerator pedal, the vehicle hesitated and was vibrated abnormally. The contact stated there was no warning light illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle hesitated and vibrating while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was a failure in the exhaust system. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the manufacturer and a dealer were contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 25v829000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was an abnormal fuel odor entering the cabin of the vehicle. There were no warning lights illuminated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 38,697.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate while driving at various speeds or from being idle, the vehicle hesitated before accelerating as if the vehicle was about to stall or lose power. The vehicle also jerked while in park. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,000.

The contact owns a 2020 Ford Escape. The contact had received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact called a local dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the lack of parts. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact had called a local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000(fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the message "tire pressure monitor fault," was displayed. The dealer was not contacted. No further information was available. The manufacturer was not made aware of the issue. The failure mileage was 61,067.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer informed the contact that the notice was for information purposes and that the injector was not available; however, there would be a charge for the repair. The manufacturer was contacted; however, the contact was unable to speak with a representative. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating and coming to a stop, the engine sputtered before the vehicle came to a complete stop. The failure had not occurred while the fuel tank was filled with premium fuel. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). However, the part to do the recall repair was not yet available. Months before the NHTSA notification was received, the contact stated that while driving at an undisclosed speed, there was a fuel-burning odor entering the interior of the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to start immediately and required several attempts before starting. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle returned to normal functionality; however, the vehicle drove rough. The check engine warning light and the maintenance warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel injectors and high-pressure fuel pump had failed. The contact stated that the fuel injectors were replaced. The vehicle was pending a diagnostic test by the dealer. The manufacturer was not notified of the failure. The contact related the failure to NHTSA campaign number: 25v165000 (fuel system, gasoline). The failure mileage was approximately 41,000.

The contact owns a 2020 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle unexpectedly decelerated to 20 mph, and failed to accelerate as needed. There was an unknown warning light illuminated. The contact stated that the dealer had previously replaced the fuel pump twice, but the failure persisted. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2020 Ford Escape. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The contact stated that upon depressing the accelerator pedal continuously, the vehicle started. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was making an abnormal knocking sound. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel was not reaching the engine. The mechanic determined that an unknown part needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact later discovered that there was smoke coming from the engine compartment and the a/c unit. The contact stated that after several minutes the vehicle returned to normal operation. The check engine warning light was illuminated. The contact was notified that the VIN was included in NHTSA campaign number: 22v859000 (fuel system, gasoline). The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and an abnormally loud sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel injector failure. The vehicle was subsequently towed to a dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle was taken to the dealer on several occasions; however, the parts were unavailable to perform the repair. The manufacturer was notified of the failure. The contact associated the failure with NHTSA campaign number: 25v467000 (fuel system, gasoline). The approximate failure mileage was 90,000.

The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the vehicle was idling rough, accelerated rough, and started rough. The check engine warning light was occasionally illuminated. The vehicle was taken to two different local independent mechanics where the vehicle was scanned for an emission valve failure. The local dealer was contacted. The vehicle was not repaired. The contact had spoken with the manufacturer recall service representative where it was diagnosed with a fuel injection failure, that would be repaired by the manufacturer; however, the vehicle would not be repaired for an emissions valve failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 65,000.

The contact owns a 2020 Ford Escape. The contact stated while refueling the vehicle at the gas station, fuel was splashing out of the fuel filler neck. The contact stated that upon attempting to refuel the vehicle again, the gas pump nozzle unintendedly stopped several times and fuel splashed onto the contact; however, the fuel tank was not full. Additionally, the check engine warning light was illuminated. The message "service engine soon" and other unknown messages were displayed on the Ford mobile app. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve was blocked and was obstructing the fuel circulation. The dealer determined that the fuel lines, the fuel system valves, and the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 43,578.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 mph. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the abs and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.

The contact owns a 2020 Ford Escape. The contact stated that after refueling, the contact stated that the fuel economy was abnormal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer related the failure to manufacturer customer satisfaction program number: 22n18 - high pressure fuel injectors (fuel system, gasoline). The contact was advised by the dealer that the vehicle was not covered under the manufacturer satisfaction program. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

The contact owns a 2020 Ford Escape. The contact stated that while accelerating from a complete stop or while driving at various speeds, the vehicle jerked, sputtered, and hesitated to respond. The power train warning light was illuminated. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 23v380000 (engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an abnormal gasoline odor inside the cabin of the vehicle. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford Escape. The contact stated that while refueling the vehicle, fuel started to spill out of the filler pipe onto the ground. The contact stated that during the failure, no fuel had entered the fuel tank. The vehicle was taken to the local dealer who diagnosed that the fuel tank filler pipe had failed and needed to be replaced. The fuel tank filler pipe was replaced, and the vehicle was fixed. The manufacturer was not notified of the failure. The failure mileage was 15,400.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.