Table 1 shows one common hybrid propulsion system related problems of the 2021 Ford Escape.
| Problem Category | Number of Problems |
|---|---|
| Hybrid Propulsion System problems |
The contact owns a 2021 Ford Escape. The contact stated while driving 35 mph, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA campaign number: 21v869000 (electrical system, hybrid propulsion system); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 129,000.
The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the hybrid setting and indicated the loss of power with the hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA campaign numbers: 21v869000 (electrical system, hybrid propulsion system) and 22v149000 (electrical system, hybrid propulsion system). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.
The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible to the key throb. There was no warning light illuminated. The contact was unable to start the vehicle. The vehicle was towed to the dealer. The vehicle was diagnosed with no failure; however, the dealer jump-started the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1860.
The contact owns a 2021 Ford Escape. The contact stated while driving approximately 5 mph and coming to a complete stop, the vehicle lost motive power and stalled. The failure recurred several times. The battery warning light was illuminated on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to NHTSA campaign number: 22v149000 (electrical system, hybrid propulsion system) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 4,600.