Back Over Prevention Problems of Ford Escape - part 1

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

See all problems of the 2016 Ford Escape 🔎.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact’s wife stated that the rear-view camera displayed a blank screen with the message “camera not available” inverted. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and stated that parts were only available for mustang vehicles. The dealer had been contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Escape. The contact stated that upon shifting into reverse (r), the rearview camera became inoperable. The contact stated that the rearview camera displayed a blank or distorted image intermittently. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to complete the recall repair was unavailable. The vehicle was taken to the dealer, and the dealer was contacted on several occasions, but confirmed that the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to provide a recall remedy. The failure mileage was approximately 103,000.

See all problems of the 2015 Ford Escape 🔎.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera was intermittently inoperable and displayed an inverted, cloudy, or flickering image. The contact received notification for NHTSA campaign number 25v695000 (back over prevention); however, the parts needed to complete the recall repair were not yet available. The dealer was contacted and informed the contact that parts were currently available for mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a recall remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 161,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the parts required for the recall repair were not yet available. The contact stated that while reversing, the rearview camera displayed a blank image. Additionally, a "see dealer" message was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where the contact was informed that the parts were unavailable. The failure mileage was approximately 62,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently operated, and the message “camera not available” was displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 86,050.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(r), the rear-view camera failed to display a clear image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 135,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently appeared and disappeared. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an upside-down or blank image. The failure mileage was approximately 89,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on two separate occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image appeared upside down, and the “camera not available” message was displayed. The contact stated that occasionally the camera failed to function or display an image. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image, causing the contact to crash into a friend's vehicle, striking the front driver's side quarter panel. The failure mileage was approximately 186,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently functioned as needed, but occasionally there was no image displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 127,645.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank, and the message "camera not available" was displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 67,000.

The contact owns a 2016 Ford Escape. The contact received notice of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that while in reverse(r) on several occasions, the rear-view camera went black, or the message "camera not available" was displayed. The contact stated that after the vehicle was shifted into drive(d), while accelerating, the black screen was occasionally displayed. The vehicle was not diagnosed or repaired; however, the dealer was contacted, and the contact was informed that the part was not available for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently failed to operate as needed or the image was upside down. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 27,400.

The contact owns a 2015 Ford Escape. The contact received notification for NHTSA campaign number: 25v695000 (back over prevention); however, the parts to perform the recall repair were not yet available. The contact stated that while driving in reverse, the message "contact manufacturer" was displayed and the rearview camera screen image was black. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 120,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the remedy was only available for mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See attached document for complaint.

The contact owns a 2016 Ford Escape. The contact stated that while reversing out of the garage at approximately 3 mph, the vehicle crashed into a parked vehicle directly behind it. The contact stated that while reversing, the rear-view camera displayed a blank image. The parked vehicle sustained damage to the front driver’s side fender. No air bags deployed. The vehicle was not towed. There was no warning light illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 25v695000 (back over prevention); as the possible cause for the failure. The manufacturer was not notified of the failure. The failure mileage was 206,000.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera was flickering or displayed a blank screen with the message “contact the dealer” displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 102,984.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received a notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in reverse(r), the rearview camera would fail to display a clear view image as intended. A message "rear camera unavailable" was displayed. The local dealer was contacted and the failure was confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.

See attached document for complaint.

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative. The message "camera not available – see the dealer" was displayed on the instrument panel. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(r), the rear-view camera failed to display a clear view image.

See attached document for complaint.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v123000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 mph, the screen on the radio went black. The vehicle was pulled over to the side of the road, and the radio independently reset and displayed the correct information. The failure had occurred approximately 3 - 4 times. The radio screen often displayed erroneous information with distorted images. The contact stated that the vehicle was included in a recall for the door, and after the recall repair was performed, the key fob failed to lock and unlock the doors. The vehicle was taken to the dealer, and the contact was informed that the manufacturer had not provided the parts for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

See all problems of the 2020 Ford Escape 🔎.

The contact owns a 2016 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were available for the mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were available to repair mustang vehicles only. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,020.