Ford Escape owners have reported 123 problems related to back over prevention (under the back over prevention category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The back-over prevention camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the camera needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 47,000.
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The contact owns a 2014 Ford Escape. The contact stated that the rearview camera would display a black screen while the vehicle was in reverse(r). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "camera is unavailable" please contact your dealership. The contact called her local dealer. The vehicle was not diagnosed or repaired. Most recently, the rearview camera would display a pink screen and would intermittently turn black. The vehicle was not diagnosed or repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 106,830.
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The contact owns a 2016 Ford Escape. The contact stated that while shifted in reverse(r), the rearview camera system failure message was displayed on the instrument panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(r). In addition, the alarm to warn the driver when a pedestrian was walking behind the vehicle or if an oncoming vehicle was behind the vehicle, failed to function as intended. The message "rear-view camera unavailable" was displayed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank screen while the vehicle was in reverse(r). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear-view camera not available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2020 Ford Escape. The contact stated that the infotainment system screen had turned off while driving, requiring the contact to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the infotainment system screen became operable. Additionally, the contact stated that the rearview camera was inoperable while reversing. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
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The contact owns a 2021 Ford Escape. The contact stated while driving 35 mph, the back over prevention camera image remained on the screen before the screen went black. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
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The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that occasionally there was no image displayed on the screen, or the image was frozen. The failures had occurred several months before receiving the recall notification. The local dealer was contacted several times, and the contact was informed that parts for the recall repair were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle in reverse, the back camera image did not display or the image had displayed upside down, creating a rear visibility hazard for the driver. The cause of the failure was not determined and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the manufacturer's extended coverage related to the failure. The failure mileage was 105,000.
The contact owns a 2013 Ford Escape. The contact stated that while reversing, the back over prevention camera displayed a blank image. The contact stated that there was an unknown message displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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The contact owns a 2016 Ford Escape. The contact stated while reversing, the rearview camera image was intermittently black; however, the pedestrian alert system sounded as designed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA action number: rq21002 (back over prevention). The failure mileage was approximately 148,000.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera image was upside down and the image was flickering. There were no warning lights illuminated or messages displayed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25161000 (back over prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact that the VIN was not included. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 75,000.
The contact owns a 2015 Ford Escape. The contact was in reverse (r) and backing into her driveway at approximately 4 mph when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the safety hotline to file a complaint. The failure mileage was approximately 98,000.
The contact owns a 2016 Ford Escape. The contact stated that occasionally while shifted into reverse, the back over prevention camera displayed an image that was not clear. The contact stated that the message "rearview camera not available" was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined the back over prevention software needed to be updated. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The contact owns a 2014 Ford Escape. The contact stated while reversing, the rearview camera failed to display an image of the rear of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v315000 (back over prevention), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse, the back over prevention display screen was black, with the message "back over prevention camera not available" displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,400.
The contact owns a 2014 Ford Escape. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera system. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 58,850.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera became inoperable and crashed into an unknown pontiac. The bumper was damaged, and there was no insurance coverage. The contact received the recall notification letter for NHTSA campaign number 25v695000 (back over prevention) after the crash. A police report was filed. There were no reported injuries, air bag deployment or fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 90,345.
The contact owns a 2022 Ford Escape. The contact stated that the rearview camera was displaying a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the rearview camera displayed a distorted image and a black screen. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was 70,000.
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The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, and the contact was informed that the VIN was not included in NHTSA campaign number: 25v442000 (back over prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.
The contact owns a 2016 Ford Escape. The contact stated while reversing at an undisclosed speed, the rearview camera screen was intermittently upside down or darkened and failed to return to normal operation. No warning lights were illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Escape. The contact stated while attempting to reverse, the rearview camera failed to display an image. The message “camera unavailable” was displayed. The contact stated that neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v161000 (back over prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and the contact requested a letter for the vehicle to be repaired; however, the manufacturer refused to assist. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 110,000.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's ability to safely drive the vehicle. No warning lights were illuminated, or messages of failure displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.
The contact owns a 2014 Ford Escape. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated an error message that the rear-view camera was unavailable was displayed. In addition, the rear-view camera screen occasionally displayed a blue screen or failed to activate. The vehicle was taken to the dealer where it was diagnosed with a failure of the back-over prevention camera system. The contact was informed that the back-over prevention camera system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2015 Ford Escape. The contact stated that while in reverse(r), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera was turning on and off continuously while driving. The contact stated that the failure was causing a distraction while driving. The contact stated that the back over prevention camera was inoperable while reversing. Additionally, the infotainment system was inoperable. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under recall, and a case was filed. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 119,000.
The contact owns a 2016 Ford Escape. The contact stated that while in reverse(r), the rearview camera displayed an upside-down image. The vehicle was taken to an independent mechanic, where the contact was provided an estimate for the repair. The contact then received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
The contact owns a 2014 Ford Escape. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The message "camera not available" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v695000 (back over prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse, the screen displayed an upside-down image. No warning light was illuminated. Several local dealers were contacted, including chalmers Ford (2500 rio rancho blvd se, corrales, nm 87048), rich Ford sales (8601 lomas blvd ne, albuquerque, nm 87112); however, the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted; however, the contact was informed that parts were not available. In addition, the contact stated that the manufacturer had enough time to fix the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. While reversing, the back over prevention camera screen displayed a black screen. The failure mileage was 200,000.
The contact owns a 2023 Ford Escape. The contact stated that while driving at undisclosed speeds, the back-over prevention camera screen went to a blue screen. The contact stated that while driving, the camera turned on and the image was shown. The camera was unavailable, and a message to contact the dealer was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the camera needed to be reset and the software updated. The vehicle was test-driven. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 10,668.
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