Wheel Bolts Problems of Ford Escape - part 2

The contact owns a 2015 Ford Escape. While the vehicle was at an unknown dealer for routine maintenance, the dealer attempted to rotate the tires and found that the lug nuts were prematurely worn. The dealer had to use a screwdriver and hammer to release the lug nuts. The manufacturer was contacted and the lug nuts were replaced. The failure mileage was 66,321.

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2013 Ford Escape. Consumer writes in regards to defective lug nuts. The consumer stated all four tires had swollen lug nuts. The manufacturer was notified and declined assistance stating that the failure was caused by exposure to the elements.

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Tl the contact owns a 2014 Ford Escape. While the vehicle was undergoing routine service at sanderson Ford (6400 n 51st Ave, glendale, az 85301, (800) 729-3501), the dealer diagnosed that all 20 lug nuts were detached and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The warranty failed to cover the repairs. The failure mileage was 26,000.

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The contact owns a 2016 Ford Escape. While attempting to change the rear passenger tire, the lug nut wrench failed to release the lug nuts because it was too small to fit over the lug nuts. The contact stated that the equipment was the original equipment. The contact mentioned that roadside assistance was able to assist in removing the lug nuts and changed the tire; however, they had difficulty with the lug nuts. The vehicle was taken to grapevine Ford (801 e TX-114, grapevine, TX 76051), but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified and did not assist. The details of the wrench were unknown. The approximate failure mileage was 35,450. The VIN was not available.

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Tl the contact owns a 2015 Ford Escape. While the vehicle was undergoing routine maintenance, the dealer (lake keowee Ford, 859 bypass 123, seneca, SC 29678) informed the contact that there was a defect with the lug nuts on the tires. The manufacturer informed the contact that they were aware of the defect with the lug nuts. Due to the lug nuts passing the new vehicle warranty of 3 years or 36,000 miles, they considered it to be normal wear and tear. The dealer refused to rotate the tires due to the lug nuts. The head of the dealer's service department advised the contact not to buy Ford's lug nuts and suggested a different brand. The failure mileage was 63,797.

Tl the contact owns a 2013 Ford Escape. The contact stated that the log nuts swelled, which made it difficult to put them back when they were taken out for a tire change or rotation. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and stated that the failure was not a known issue. The contact was referred to the manufacturer. The failure mileage was approximately 55,000.

The contact owns a 2015 Ford Escape. The contact stated that the vehicle was taken in for service at berklin Ford in bedford, va. The mechanic discovered that the wheel lug nuts were swollen due to exposure to water and the lug nut wrench was too small to insert over the lug nuts. The nuts had to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 50,000.

The contact owns a 2014 Ford Escape. The contact was unable to remove the lug nuts from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 47,000.

While driving owner started noticing problems with front wheels. After inspecting she found that right front tire was separating from vehicle due to two studs breaking off at base located at wheel well. Please describe details.

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