Ford Escape Hybrid owners have reported 119 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape Hybrid based on all problems reported for the Escape Hybrid.
A b s brakes quit working after a hard stop in a parking lot to avoid hitting another vehicle, after the Ford dealership had the escape for4 months and in constant contact with the manufactor with a result of replacing themaster cylinder, travel sensorand numerous containers of brake fluid they were still unable to get any brakes. At this point the manufactor decided it needed a a b s module, total parts only were totalling over $6000. 00. It is a 2007 year model with only 115000 miles ran and look great. After reserch on line I saw I was not the only person with this same issue. I think Ford should have a recall because this is a saftey issue.
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all problems of the 2007 Ford Escape Hybrid
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I had gone va beach to washington d. C. And was on the way back when the vehicle had completely shutdown just before the hampton roads bridge tunnel in newport news. We were on the interstate during the entire trip and was lucky to be in the right lane. A aaa be tow truck pulled us off to the side. We tried to restart it but it shut off. Everything else was working fine. I went back the next day and the vehicle worked fine. I had it checked out by the dealer and they said there was nothing wrong with it. I just had the cooling pump replaced because of the recall. I looked at the manual and it stated that when the high voltage battery gets too hot that it will shut off. This could cause a serious accident. I believe that Ford should find a way to allow the vehicle to still operate on gas power when high voltage battery needs to cool down and to find a way to allow better ventilation so the battery does not get so hot since it is located in the trunk where people put their belongings.
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all problems of the 2006 Ford Escape Hybrid
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Was driving to work in the morning. Had been in the car approximately 10 minutes when the abs, brake, and service brakes, indicators came on all at once. Depressed brake pedal only to discover that I did in fact not have any brakes. Turned on emergency flashers and began to merge over into right hand shoulder, repeatedly stomping on brake pedal. Was able to come to a stop. This incident happened while I was approaching a very busy 3-way intersection, off of a major highway. Turned car off and back on to see if this was a malfunction, but all three indicators came on again. Had vehicle towed to Ford dealership. Paid $5280. 03 in parts and labor to have faulty hydraulic unit repaired, and hcu and hybrid system bleed. Had not had any problems with this vehicle in the past. Very thankful that this incident did not cause an accident or injuries to myself or others.
The contact owns a 2011 Ford Escape Hybrid. The contact stated that the vehicle stalled without warning. The vehicle was taken to the dealer, but the failure could not be diagnosed. The vehicle was repaired. The throttle body was replaced. The manufacturer was made aware of the failure. The failure mileage was 38,000.
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all problems of the 2011 Ford Escape Hybrid
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Picked up my car from dealership, (recalled) electronic coolant pump replaced. Having dealt with the "stall-like condition" described in the safety recall notice 14s19 / NHTSA recall 14v-526, I was expecting the newly installed water pump to affect my car's recent performance. Fifteen minutes from the dealership, going 65 mph on the freeway, the pull over safely now message flashed. And then my car stalled. Makes me wonder if the safety recall listed the wrong replacement part.
I was driving on the 495 beltway (approx 55mph) in the right lane when suddenly my car lost power and the fail safe message appeared saying stop the car immediately. Fortunately, I was able to take a nearby exit off the beltway without injuring myself or someone behind me and causing a multiple car collision. A red triangle icon appeared on the dashboard including other lights and messages since the car had no power. I did have the car heater on due to winter temperatures. I immediately turned the car off and rested it and did not put my heat back on suspecting the electronic motor coolant pump as the problem after recently reading a nyt article. The car started about 10 minutes later. I made an appt w my Ford dealer to inspect the car for this problem. I had a similar problem last summer and was told by Ford that my VIN didn't have any recalls. I had the a/c on that day. Unfortunately, the recall for throttles only applies to Ford non-hybrid cars. There has only been a service bulletin to Ford mechanics and no recall for the electronics motor coolant pump. This incident scared me and I feel my car is unsafe to drive esp on interstate highways at high rates of speed until this problem is resolved.
Our Ford escape engine stopped suddenly on the highway. We brought it to cypress coast Ford Lincoln in seaside California. I had not received a recall notice from Ford about the recall, but upon researching the symptoms online, I found out about the recall and informed the service advisor at cypress Ford. They advised me that the recall was not relevant and that the car needed $1700 in very similar repairs. I paid with a credit card and the work was completed. I picked up the car and tried to drive it home; the same exact problem happened again, late at night, on the highway. I had the car towed (at my expense) to my home and then was able to get it to my local Ford dealer. They ran the VIN and said the recall was present and should be fixed. What recourse do I have to get a full refund and payment for negligence from the Ford authorized dealer/service center that 1) did not properly repair my car 2) ignored the recall on the specific part of the car that I was complaining about and the recall I alerted them to 3) placed me in danger through their negligence by send me back to the highway without fixing the problem please advise.
The electronic coolant pump that cools the hybrid battery is faulty we have had this problem for two years and the car continually breaks down on trips. We have spent over 1500 fixing it. There is a recall on this product and Ford refuses to honor because the light is not on currently. As soon as my son drives somewhere the light goes on and the car comes to a stop. He currently is in grad school in denver and we are getting complete run around from Ford.
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all problems of the 2005 Ford Escape Hybrid
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On cold morning, car started drove down the road about 5 miles and the car just died, saying "brake safely now. " seems to happen only on cold days when heater is on. It will not start again for 30 minutes. It will start, but will continuously die. We had called Ford in middlesboro, ky and spoken with frank who said our vehicle did not have any recalls. I then found out it had a recall. I took it in over the weekend and he then claimed on Monday that the recall item had been fixed. However, when I checked the website, it confirmed the problem had not been fixed. This has been going on for about a month now. We have had the oil changed, battery replaced and it checked by Ford of morristown, TN. They claim they can¿t find out what¿s wrong with it. We have read other people's similar complaints who said it was either the "electric motor water pump" or coolant pump.
The contact owns a 2006 Ford Escape Hybrid. While driving approximately 35 mph, the high motor temperature and stop vehicle safely warning lights displayed as the vehicle suddenly lost power and stalled. The vehicle was towed to an independent mechanic who diagnosed that the motor electronics coolant pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.
Engine died multiple times in a parking lot. Car had been idling and had recently been driven over thirty miles on the highway and the ambient temperature was over 90 deg f. Had the car towed home because the dealer service dept was closed. The next day the dealer was unable to reproduce the problem and no dtc found in ecm. Paid the dealer for diagnostic time and picked up up the car. One week later, the car died again while driving at about 10-20 mph. Dashboard display said to pull over and park safely. After waiting for 30 minutes for the engine to cool, we were able to drive the three miles home. The next day at the dealer, no dtc found in the ecm, but the dealer said that the symptoms pointed to a throttle body problem. They were unable to recalibrate the throttle body, so they asked us to approve paying for a throttle body cleaning, which we did. This seems to indicate that the hybrid system directs the engine to shut off whenever it detects a sensor problem that it can not resolve. Most cars would produce a cel illuminated on the dash and set a limp home mode. The Escape Hybrid seems to just shut off and let you hope for the best. This may seem like an irrational response to a modest problem, but these were the same things that happened before when the problem was diagnosed as a pump problem for the electronics, which is now a safety recall for 2005-2008 Escape Hybrids. To compound the problem, the dealer did not offer to refund our previous payment for the pump replacement. I had to ask for it and am now waiting for them to give me a refund, even though the Ford website clearly states that they should expedite refunds for prior work done once a recall is started. Unhappy on multiple levels.
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all problems of the 2008 Ford Escape Hybrid
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Tl- the contact owns a 2005 Ford Escape Hybrid. The contact stated that while driving approximately 30 mph the speed suddenly decelerated before the vehicle stalled. The vehicle was restarted but continued to experience the failure. During the incident the master vehicle electrical hazard warning and the engine electric coolant temperature sensors illuminated. The cause of the failure was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 200,000. Jft.
After driving approximately 10 minutes on the freeway, a "stop safely now" message came up (without any other warning) and our car started to lose power and speed immediately. I was in the carpool lane and the flow of traffic on the 210 freeway was around 70 mph. I had to cut across 4 lanes of traffic and was barely able to make it before my car lost power completely. This is the third time this has happened to my husband or I in the past year. (each situation was similar to this one…and equally dangerous especially because there is zero warning). The car started up again immediately and I was able to exit the freeway before it happened again a few minutes later on side streets. I believe this is related to the hybrid coolant pump defect that I have seen others writing about online…all of the descriptions of the engine failure are similar. This needs to be recalled before someone is killed. Ford needs to step up and take responsibility!.
Car was parked and turned off left sitting for 2 hours. Got back, turned vehicle on, backed up from parking stall and power steering locked. It became hard to turn or control the steering. Tried turning off car and restarting, but that did not reset or release the power steering. No warning sound or lights came on. Drove car home with emergency lights and on the shoulder for about 3 miles. Parked car and left sitting for 5 hours hoping it would reset. Before turning the ignition, I turned on ac, then turn on the car. That did nothing. Now the wrench light came on and "power steering service" warning came on. Isn't the warning done before an incident can happen? had a mechanic place a machine to diagnose the car, but no luck. Please help in fixing the issue. There should be an investigation for defect on electrical warning.
I was driving along a fairly busy highway in pennsylvania. The engine all of sudden stopped and this is very dangerous in busy traffic. Luckily we were able to pull over and waited for the car to cool. It restarted and then again did the same thing several miles down the road. This happened again on 19 July 2014 along small town road not far from home. The car was barely warm. We had replaced the battery pack air filter on 17 July 2014, thinking that this may have caused the problem. There is 'stop safely now 'message that appears just before it suddenly stops. This is a very dangerous situation, I can't believe that someone has not done a recall on this.
I was driving in san diego county from the city of chula vista to the city of santee on interstate 5 going north at 65 mph when the Ford Escape Hybrid 2007 suddenly shut off in the middle of the freeway. A message appeared on the dashboard saying, "safely pull to the side of the road". Fortunately traffic was not heavy and I was able to coast to the emergency lane until help could arrive. This is very dangerous and something should be done about it.
We were driving east on I-26 in south carolina at 65 mph in 3 lanes of traffic when the triangle hazard warning light on the dash sounded and lit up saying "pull over safely now". At the same time , with the gas peddle floored, the speed of the car was slowing by the second! the gas peddle did not work. We were able to pull over and turn the car off without getting hit by oncoming traffic. Per the manual, we waited awhile and restarted the car, and were able to get it home. I called the Ford customer care line to ask if it was safe to drive the car and would this happen again. They were not helpful at all. They basically told me to take it to a dealership. Our local dealership said they knew nothing about the issue I described, but diagnosed the problem as being an mecs pump failure for $135. The replacement cost would be $800. Due to the high cost quote and knowing that it only takes 45 minutes or less to change this pump, we took it elsewhere. The part is $277. Our concern is that how could Ford dealers not know about this dangerous defect, when in 3 seconds you can pull up hundreds of websites covering this failure, and the dangerous and potentially fatal accident it could cause. Now I have found this us dot website which has hundreds of complaints on this issue also,I am hoping more people will come forward to get these cars off the road.
At approximately 8:00 am on the above date, I was traveling north on interstate 75 from cincinnati toward toledo at around 70 mph. Without any warning whatsoever, the vehicle completely shut down and the computer advised I should pull off immediately to safety. When the escape came to a stop, I turned the key off and then was able to restart the engine. After traveling less than two miles, the same thing happened. This time I was able to limp off an exit ramp to a side street where the vehicle seemed to be able to run a bit longer before cutting off however, the engine dying happened at least another half dozen times before I was able to make it to an enterprise rental car location north of dayton. From there, I stopped by the nearest Ford dealership (beau townsend Ford) and they were able to retrieve the vehicle from the enterprise parking lot. The dealership was not able to look at the vehicle until several days later on 6/19/14 however, at that time they diagnosed the problem as a defective / shorted-out motor electric cooling system pump. The part was ordered and replaced the following day however, including towing and the necessity of renting a vehicles (I was on a business trip), the incident ended up costing me close to $1,000. From what I understand, Ford was aware of this defective part at the time of manufacturing and did nothing to prevent it from being installed on tens of thousands of vehicles. There are hundreds of complaints on file regarding this part as well as a class action law suit which was filed in the state of California. Let's hope that Ford finally steps up to the plate and admits their grave error in judgment before somebody gets killed because of this faulty part. Those of us who have had to incur expenses due to the malfunction should be full reimbursed by Ford.
We purchased this Ford Escape Hybrid in August, 2012, after procuring a pre-sale evaluation at Ford dealer 1, including a full VIN search for any incomplete recalls. The evaluation found nothing incomplete. Returning home 6. 11. 14, on our residential street, the escape without prior warning flashed ¿stop vehicle safely� and simultaneously turned off all power. Research indicated a failed oem mecs coolant pump (TSB 08-24-5), and we had issues getting the correct part from Ford dealer 1 and sourced a dorman part from the local x auto parts store, supplying it to an ase-certified shop for installation (vehicle inoperable/on a lift). Another ¿stop vehicle safely� event occurred 6. 24. 14 with my family in the vehicle on an expressway entrance ramp, with the escape taken to Ford dealer 2 for evaluation. Ford dealer 2¿s VIN check found csp 07b48 and TSB 09-18-6, not available previously. Ford dealer 2 made repairs consistent with the csp/TSB on 7. 12. 14 at our expense. These serious safety implications well-known to Ford (both csp 07b48/TSB 09-18-6 and TSB 08-24-5) were not identified by Ford dealer 1 in our pre-purchase inspection, or by Ford in a prior investigation and repair of the corrosion issues in this escape. We are concerned that known/identified safety issues generating an errant bcm signal disabling the car made this particular escape a ticking time bomb. We could not have been aware of the issues despite our diligence, but Ford had direct access to that information. We were fortunate when/where our failures occurred. For anyone else in a similar escape with the csp 07b48/TSB 09-18-6 and TSB 08-24-5 repairs not already accomplished, the nhsta should compel a long-overdue recall for the affected vehicles.
As we were driving, a "hazard" light come on the dash, the engine shut completely off, and a message, "stop car safely," also appeared on the dash. We did so, and turned off the car and turned it back on. Car drove fine for about 5 minutes and the same thing happened. We did this for about an hour or so to get home. Had we been on a busy interstate. A sudden engine shut off could have been very dangerous. We took the car to the dealership and were informed that the electric battery had overheated because the water pump was not working. I have come across similar complaints while looking into my situation. . Read more...
While going about 73mph in passing lane-heard "beep" dashboard had red triangle lite up and a message to stop safely now--then car just stopped!! I was in the far left lane--pullled off into median--read manual--started car up and went--on return trip same thing--altho now I was always looking for my "exit"--altho was panicking going thru tunnel in boston. Ford had recall on this sysytem that ended in 2009--I bought this in 2012. Brought to Ford dealer--they said there was no recall and for a starting fee of $120/hr they could take a look. I called Ford in mi-told too late--too bad. . So now I have printed out recall and will bring to a different dealer on Monday. Saw that this is an ongoing safety issue that Ford will not take ownership of.
The electric cooling pump fails causing the motor to shut down. This is a known problem by Ford and there is a service bulletin on this problem. Ford need to recall this item.
Error code is "stop safely now". I was driving, and all in the sudden - an error message came up on dash display "stop safely now". Immediately, the car was totally shut down right after, lost the ability to stop, and I have no controls of any thing. I was lucky that I'm in a middle of a parking lot. I almost got hit with the car drove right behind me. What if this incident occurs on a freeway at a high speed. My car is fully well maintenance with such low miles for 2006.
For the last month or so, my car has randomly stalled, in the middle of driving. The "pull over safely" light would light up, and the entire car would shut down. I took it to the dealer, and they said that I need to replace my electronic throttle because it is shutting down. After researching, I have discovered this is a common problem and I would like to urge Ford to recall the part and accept responsibility for selling defective cars.
Time of day: 1800, temperature about 80f. "stop safely now" message appeared on console. Vehicle slowed down while travelling at 65mph on an interstate highway during a heavy rush hour traffic. Fortunately, I was travelling on the left lane and safely moved to the left curb and within seconds the engine died. I kept trying to start but no success. While on the phone with the insurance company for a tow truck, I tried again, and the engine restarted. I was able to continue driving home for about 25 minutes, approximately 15 miles. While approaching a traffic light, the "stop safely now" message appeared and this time the car died in the middle of the street. This time, it died within 3 seconds after the message appeared. It was a major safety hazard when other cars were approaching and with very little room to stop and react. This was in a 35 mph residential zone. I had to call a local police department to assist managing the traffic. After about 15 minutes, I was able to start the car again and continued the last 2 blocks to my resident. This is a serious safety issue that could have resulted in multi cars accident had I not had the opportunity to drive to the curb before it stopped.
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The contact owns a 2007 Ford Escape Hybrid. The contact stated that the abs and brake light indicators illuminated intermittently. The dealer stated that there was internal abs control module and hcu failure. The manufacturer was notified. The approximate failure mileage was 86,600.
Multiple incidents of the vehicle shutting down occurred on 3/8/2014 beginning while travelling along a 2-lane highway (CA-74 around idyllwild area) at approximately 10:30 p. M. Vehicle displayed red triangle icon with exclamation point inside the triangle and words in red "stop safely now", at which point power to the engine was disabled although power steering appeared to still be active. I then pulled over at a turn-out (luckily one was nearby since I was going uphill and losing speed quickly). I proceeded to turn the ignition to the off position and within minutes re-started without further incident until approximately midnight at which point I was travelling along a major freeway in san diego I-15 southbound at a speed of 65-70 mph. At this point the vehicle became disabled after displaying the red icon and words described above. This happened again 4 separate times. These 4 incidents occurred within a 6 mile stretch of each other and within a 20 minute window. There was no other indication that anything was wrong with the vehicle - no system notice of overheating, faulty electrical, etc.
I was driving home from work when the dashboard light that looks like a wrench came on as well as the display service engine soon. I made it home safely and the next time I drove the car no light and so far seems ok. A similar occurence happened about a month ago at that time I lost all power. Fortunately I had just pulled out of my driveway. I shiut the car off and back on and it was fine until this week. It looks like it is a defective throttle body and sensor and will need to be replaced.
While traveling at interstate speeds (65 -70 mph) in the middle lane, my 2008 Ford Escape Hybrid had a sudden loss of power with a red triangle exclamation mark indicator light in the driver message center reading 'stop vehicle safely', had to coast to the side of the interstate which was very dangerous, this sudden loss of power incident almost ended in me being rear ended and then in a collision as I tried to cross over to the emergency lane. Could you please investigate this. I will be taking my car into the shop tomorrow to see what they say. I see on the internet that many other Ford escape owners have had this same thing happen to them.
Several times since buying my car in Nov 2013 my steering wheel has locked up on me so that it is extremely difficult to turn the wheel, typically when turning a corner, almost causing accidents. I have been very lucky that there were no other vehicles around since I was unable to pull completely over in one case and I was unable to complete the turn in my own lane in another. I am very worried that this will happen in traffic and myself and others could be injured or even killed. And neither Ford or warranty company is willing to repair/replace.
Tl-the contact owns a 2006 Ford Escape Hybrid. The contact stated while driving approximate 60 mph, the vehicle stalled and the message stop safely now illuminated on the instrument panel. The vehicle restarted and resumed normal function. The failure recurred numerous times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the motor electronic coolant pump needed to be replaced. The vehicle was repaired but the failure recurred. The contact was made aware of recall NHTSA campaign id number: 14v526000 (electrical system). However, the VIN was not included. The manufacturer was notified of the failure. The approximate mileage was 120,000. Pam.
I was driving my vehicle and the "service soon" light came on then about 10 seconds later the "stop safely" light came on and my vehicle shutdown and would not restart. I had the vehicle towed to the nearest Ford dealership and found out that there was a failure with the electrical system that had to be reset (shutdown was to protect the hybrid battery). Once Ford fixed the electrical system to get car to start again, they informed me that the passenger side rear shock absorber had fully detached from the wheel house and was basically a dangling piece. Ford could offer no help "they didn't have the equipment or capability to fix" and said I had to go to a auto body shop to have the piece welded back to the frame. Turns out there is nothing there to weld, the entire connection has rotted out and needs to be replaced. From what I can find online this is a recurring issue on 2005 Ford escapes and Ford refuses to deal with it. Cars with these issues are extremely unsafe to drive. Luckily I was not involved in an accident when this happened but I was only driving 35mph on a side street, imagine what could've happened if I was traveling at 70mph on the highway and the piece just fell out. This is an extremely difficult fix that Ford owners should not have the burden of dealing with financially on a car that is less that 10 years old. My car is very well maintained and has a lot of life left in it, but now this fix is going to cost close to $2500. This should be further investigated so Ford has to fix this safety issue! has anyone considered filing a class action suit for defective car parts???.
Electrical system in my Ford Escape Hybrid 2008 shut down while driving at high speed (indicator with a triangle shape and an admiration sign inside). The "stop safely now" sign was displayed at the same time. I could not accelerate anymore, thus losing full control of the car. I pulled over to the shoulder, turned the engine off and turned engine back on. The problem repeated five times. I was finally able to make it home. This is a very dangerous situation. While doing research on the internet I found that this is a known issue related to the coolant pump system. Ford, please recall the models impacted and fix this issue as soon as possible before people get killed.
It was Thursday, October 17, 2013. The ambient air temperature was about 62 degrees. It was sunny. The streets were dry. I was driving south from austin to new braunfels, texas on I-35 at approximately 7:15 a. M. I had the speed control set for 55 m. P. H. As I was leaving san marcos, an alarm tone sounded, and the dash board display showed "stop safely now" and the engine shut off. I was able to move to the shoulder using battery power only at less than 20 miles an hour, causing issues with other traffic on the interstate, with many of the other drivers anxious to get to work. I stopped the car, and when it was safe to do so, exited the vehicle and did a perimeter scan for issues. None were detected. I opened the hood and checked for untoward issues. There was no smoke. The engine wasn't overly hot. Oil was full to the appropriate mark. The vehicle had been serviced by the dealership who sold the vehicle to me about 1790 miles prior to this incident, and a full diagnostic was performed without any issues detected. After completing this check, I restarted the car and drove for another 20 or so miles when the alarm and display repeated as above. Again there were no issues. I restarted the vehicle after about three minutes and was able to complete the 75 mile commute. The return trip had no issues. Since the vehicle shut down completely without warning in fast-moving traffic, this is a catastrophic failure. Information from the internet indicates that Ford has had this issue since the first Escape Hybrids were on the road, and there appears to be no definitive problem or correction. I request that the NHTSA examine this to determine if a recall should be performed before someone is killed because of a faulty alarm that shuts the vehicle down completely without warning.