Three problems related to steering rack and pinion have been reported for the 2002 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Ford Explorer based on all problems reported for the 2002 Explorer.
I have a 2002 Ford Explorer with 102,000 mile on it. For the past 3 years, once a year, I've had to have the rear end worked on. This last week it started making a whining noise again. I took it in to the dealership this morning and they stated that the ring and pinion needed to be replaced along with the bearings. I just had all that done 11 months ago. They say the warranty is out on it by 4k miles. Again, this is the third time I've had this problem. Every year it seems I have to spend $1500+ on the same issues. After much research, I see that this is a recurring problem in the 2002 Ford Explorers.
Consumer's wife felt that vehicle was veering to her right. Dealership found out that pinion bolt was missing. (nar).
The owner states the truck veers side to side not keeping a straight direction. Truck has been in the shop (8) times for problems with the front end or steering. The parts were replaced from the steering to a complete rack and pinion with defect not corrected. An engineer from Ford has also inspected the truck and has determined that there is no problem. The dealership is insisting that the owner come pick the truck up in the same condition. Please describe details. Mr.