25 problems related to power steering failed have been reported for the 2014 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Ford Explorer based on all problems reported for the 2014 Explorer.
While driving power steering failure. . When it failed it dinged and a message came up but failure was while driving. No other previous problems. Only 44750 miles at time of failure.
The contact called on behalf of his wife who owns a 2014 Ford Explorer. The contact stated while driving at various speeds, the power steering failed to operate as needed with the steering assist fault message displayed on the instrument panel. The contact stated that power steering functionality returned after the vehicle was restarted. Mike reichenbach Ford Lincoln (600 n coit st, florence, SC 29501) and santee Ford (2601 paxville hwy, manning, SC 29102) were contacted and the contact was informed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The vehicle was not yet repaired. The approximate failure mileage was 123,000. The VIN was not available.
At approximately 88,000 miles; the power steering failed abruptly - causing the vehicle's steering to lock while in a turn. When the brakes were applied and extreme force applied to the steering to correct, the steering "popped" and was able to be corrected. The steering exudes a grinding noise from the column. There is no associated warning or caution lights. There was no maintenance performed in the past 6 months on the mechanical or electrical systems.
Power steering failed while pulling out of a parking space causing the vehicle to be extremely difficult to control. Multiple warning messages appear in the dash upon starting the vehicle. This appears to be an issue with the power steering control module. There is a recall for previous year models of this car with the same steering system.
The contact owns a 2014 Ford Explorer. The contact stated that while driving with the curve of the road at approximately 55 mph, the power steering suddenly failed. No warning lights were illuminated. The contact stated that they needed to use excessive amount of force when steering the vehicle. The contact took the vehicle to the dealer o'brien Ford of shelbyville (720 mt eden rd, shelbyville, ky 40065, (502) 633-4535) who stated that the gear assembly steering needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
2014 Explorer limited with 103,587 miles was being driven at vehicle was driving in city conditions at 20 mph while turning. The power steering failed and the power steering assist fault came on. Managed not to hit the car in the oncoming lane by wrestling the wheel to the right. Pulled over and turned the car off and then restarted to find the problem had abated. This occurred on or about the 20th of April, 2020. The second time the power steering failed, I was driving on the highway straight. I looked down only briefly and there were several messages displayed of which I caught the first "power steering assist fault" is the only one I recognized. I was again able to pull the car over to the side of the road, and after turning the car off and then back on the power steering was back on. This event occurred may 14th 2020.
Tl-the contact owns a 2014 Ford Explorer. The contact stated that the vehicle was previously included in recalls NHTSA campaign number: 16v245000 (suspension) and 19v435000 (suspension) as well as, reprogrammed the steering module. The contact stated that while their wife would drive the vehicle, the vehicle's power steering would fail intermittently. The contact took the vehicle back to the dealership that did the recall repairs (southgate Ford located at 16501 fort st, southgate, mi 481195 phone number 734-282-3636) who informed the contact that a steering knuckle needed to be replaced. Also, the dealer could not confirm the steering module was reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 87,000. Gl.
Power steering randomly failed when I turned the car on to pull it out of garage, power steering assists fault or something, unable to steer the car easily. Read online that this is a pretty common problem with this model year, can happen while driving, all surrounding years have been recalled already. Was lucky I was not on a high speed road or could have had an accident as would not have been able to steer the car.
While driving 2014 Explorer very near home, the power steering failed. I was able to drive back home but called for a tow to the dealership for repair. The �code� said reset computer. This was done but during test drive failure happened again. Since no code is provided, I am told the only thing that is left is just to drive it and see if it happens again. This just seems very unsafe especially if my wife is driving and unable to handle the car to a stop or we are in heavy traffic.
Power steering failure while in motion on interstate.
While driving on the highway, the vehicle's power steering system failed without warning. The steering took much more muscle to maneuver, and was a lot less responsive. There was no indication on the dash that anything occurred. In the days following the power steering system intermittently kicked in and back out, making it hard to steer consistently and requiring much more attention. The vehicle has still never provided any indication that the power steering system has been compromised. In reading about this failure it should be noted that the previous versions of this vehicle were recalled for steering failures as well.
Tl the contact owns a 2014 Ford Explorer. While pulling into a parking space, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. After restarting the engine, the vehicle operated normally. The vehicle was taken to bryden Ford (303 n. Center st, durand, IL) where it was diagnosed that the steering gear assembly was faulty. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 42,000.
Tl-the contact owns a 2014 Ford Explorer. The contact stated while driving at 70 mph the power steering malfunctioned with no warning. The vehicle was able to be pulled over to the shoulder. The vehicle was taken to the dealer ruxer Ford Lincoln, inc. 123 place rd, jasper, in 47546 (812) 482-1200 who stated the power steering gear failed. The repair was completed. The manufacturer told the contact to file a complaint with NHTSA. The failure mileage was 100,000. Tf.
At 61946 the electronic power steering failed. While the wife was driving she noticed a distinctive noise when she turned and it pulled suddenly to the left. Fortunately there was no accident. Upon a internet I found that from 2008-2013 Ford Explorers had had recalls dealing with the electronic power steering. After reading previous year complaints, I can say they still have issues with the electronic power steering. Ford needs to keep the recalls going.
The first time, the vehicle was in the garage and as I was backing out, the traction control and power steering assist failure warnings came. I turned off the car and everything seemed to reboot. The next time I was just pulling out of a parking lot, but this time, the car took numerous attempts to finally reboot. Then I was on a highway and was barely able to make it to the breakdown lane to stop and try to regain power steering. That was very dangerous! shortly thereafter, I turned on the car in the garage, and the light came on and never went out along with the power steering. My question is; why is this exact problem a recall for 2011 2012 2013 Explorers but not 2014? my acquaintance also has an Explorer and is experiencing the same issue. Clearly Ford is aware of this dangerous malfunction.
Stopped for fuel on 5/13/18. When I restarted the vehicle I received a warning stating service power steering assist failure. No longer have power steering, traction control, or turn signals. Bringing it to the dealership today. Vehicle was manufactured 10/2013.
Tl the contact owns a 2014 Ford Explorer. While driving 70 mph, the power steering failed and the "power steering failed" warning message illuminated. Doan Ford in belmont, ohio was made aware of the failure. The vehicle was taken to be repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000. The VIN was not available.
On July 20, 2017, while pulling the vehicle out of my garage, the power steering failed. A warning light about traction control came on. Thinking the traction control had inadvertently been pressed, I turned the vehicle off and then on again. The vehicle began functioning normally at that point. On Sunday, July 30, 2017, as my husband was driving on the highway, with me and 3 of our children as passengers, the power steering failed again and warning lights came on simultaneously about traction control being turned off and power steering assist needing service. The steering wheel was extremely difficult to move. Turning the vehicle off and then on once again seemed to reset the power steering again. I called autofair Ford of haverhill, MA the next day and they told me to bring the vehicle in that afternoon. On the way to autofair Ford, the power steering failed again. Autofair diagnosed the issue as a failed steering rack and replaced the steering rack and program system for a total of $1721. 90. Upon researching this issue online, I learned that the 2011, 2012, and 2013 Ford Explorers had the same or very similar issue and there was a recall. In addition, I found message threads on various websites of 2014 Ford Explorers having the same or similar issues as we did. Luckily, when the power steering failed on my vehicle, we were able to keep the vehicle under control and an accident did not occur; however, if sudden sharp steering would have been needed, there likely would have been one. In addition, a failure such as this one should not occur on a vehicle that is barely 3 years old with about 48,450 miles on it. We have had all regular recommended maintenances performed on this vehicle at autofair Ford, formally regan Ford, from the time of purchase as a new vehicle.
The power steering is failing. There is a grinding noise when the wheel is turned.
The electronic power steering rack has failed on our vehicle. This I have seen is a problem Ford has had in the past and has still not remedied the problem. The out of pocket costs are $2500. 00 . The steering is unsafe and is allover the road. Further to this the power seat motor failed and they want $2500 to repair it . This I feel is very unfair and gouging.
The contact owns a 2014 Ford Explorer. While the contact's son was driving 55 mph, the power steering failed. In addition, the "steering loss stop safely" and "service advance trac" warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the steering gear assembly (power steering rack) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided case number: cas-12267703. The manufacturer declined to assist the contact since the vehicle was outside of the 36 month or 36,000 mile warranty. The failure mileage was approximately 42,988.
With 48,000 miles the power steering failed. The car was turned off and back on and it was still not working. It was driven a short distance and parked. After about 20 minutes of being off the power steering reset. It was driven to the local Ford dealer who stated it needed a software update. They refused to cover the cost stating it was not covered under warranty. The car was not returned for five days.
The contact owns a 2014 Ford Explorer. While driving approximately 25 mph, the power steering failed without warning. The contact towed the vehicle to the dealer where it was diagnosed that the power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
The contact owns a 2014 Ford Explorer. The contact stated that the front driver side door failed to lock properly. The dealer diagnosed that the door latch needed to be replaced. The contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. The vehicle was not repaired. While attempting to leave an auto shop, the power steering failed. The contact was unable to reactivate the power steering and had the vehicle towed to her home. The contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. The manufacturer was made aware of the failures and opened case number: 12284176. The approximate failure mileage was 53,000.
Vehicle stopped to let passengers off. Stopped engine. Restarted the engine, started to pull away from curve and power steering failed and received steering assist fault alarm. Vehicle was subsequently driven with no power steering. Also, noted the following: terrain management fault, service advanced track. Another related failure is that the signal lights no longer would stay on when initiated creating an additional safey issue. Took vehicle to Ford shop and they stated that the power steering gear would have to be replaced. They reported that they had one on order and would be available for installation in 3-weeks. Upon searching the web, found that Ford has had this, or similar problems with 2011-2013 power steering and has just issued a recall for 2011-2013 vehicles. Had this failure happened during a u-turn or a front tire failure at highway speed, it would likely have ended up with a serious accident. In addition, this is a vehicle designed to go off-road. If a failure of this type occurred off road, serious damage to the vehicle or occupant injury could occur. This is a serious issue that, on the surface, appears to have been going on for several years.