general problems of the 2014 Ford Explorer - part 2

Tl-the contact owns a 2014 Ford Explorer. The contact stated that her husband was driving at approximately 5 mph, the toe link fractured causing the rear driver tire to go inward into the vehicle. The vehicle was towed to spitzer Ford hartville 543 w maple st, hartville, OH 44632 where they informed the contact that the vehicle was repaired under NHTSA campaign number: 19v435000 ( suspension) however, they was willing to repair the vehicle under the recall again. The vehicle was repaired but the failure persisted 3 weeks later when the contact husband was driving at approximately 67 mph. The vehicle was towed to spitzer Ford hartville 543 w maple st, hartville, OH 44632 where it was diagnosed that the toe link needed to be repaired and informed that Ford manufacturer granted for the vehicle to be repaired under the recall again. The manufacturer was informed of the failure and was unable to assist with the contact. The approximate failure mileage was 50,000. Ak.

The recall 19s17 (NHTSA 19v-435) affect the rear suspension . We bring in the car today and they replace the bad parts . Now Ford service is telling me that it affect my motor and transmission mounts but I have to pay $900 to replace those . Vehicle is vibrating and shaking over 70mph . The mounts are here to minimise the vibration due to road defected , if the suspension don't do its work , and it wasn't because of the recall . . . Vehicle is only 90k miles.

I take vehicle to the dealer for faulty driver side door sensor and I strongly believe it's defective on manufacturing. Then the dealer notify about rear suspension toe link replacement affecting the steering control. This recall also affect the rear hubs the dealer charge to me $990. 00+tax to fix issue. The dealer recommends to change because of the safety issues. Each hubs hold the wheels.

I recently was driving down the highway at 70mph when my car's steering became out of control. It was like I was fishtailing on ice and the steering was loose. Thankfully I was able to brake and get into a grassy area off the side of the highway. I was able to get off the exit and drive at a slower speed. Thankfully I did not crash but was extremely close to crashing.

On Saturday, 6/29/19, I took my car to bob tomes Ford in mckinney, TX, to have recall 19s17 work done as I feel I have limited control of my car due to this suspension toe link/steering issue. I was told Ford sent the wrong parts and that I would have to wait a couple weeks for the correct parts to come in. I don't know if this is true. All I know is, I have complained to Ford multiple times and was very glad to hear about this recall. Now I have to wait even longer? this is the same recall from 2016. Why can't Ford get it right? should I trade my Ford in? I just bought it in March 2019. I told the guy at Ford, if I crash my car before they can fix it, I will be taking Ford to court. Help.

Tl the contact owns a 2014 Ford Explorer. The contact received a recall notification for NHTSA campaign number: 19v435000 (suspension) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mac haik Ford pasadena (4242 e sam houston pkwy, s pasadena, TX 77505) confirmed that parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Recall.

Right rear toe link broke while driving on the highway. Steering was compromised. The left rear toe link also showed signs of stress. This Explorer was not included in the NHTSA campaign number: 16v245000 perhaps Ford needs to expand the number of cars recalled due to this issue.

I discovered that on each side 1 of the 2 bolts securing the sub-frame stabilizer bracket to the body was missing and the other one was almost out. In the attached parts diagram the bolts are hs1. The car has 104,000 miles and it is clear that had I not noticed the remaining 2 bolts would have fallen out leaving the rear of the sub-frame able to move around. The main sub-frame bolts would then have come under increased strain and the suspension would have been subject to increased movement in unintended directions.

Tl-the contact owns a 2014 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer sam galloway Ford Lincoln 800 boy scout dr, fort myers, FL 33907 (888) 699-0916 where diagnosed that the seat and harness needed to be replaced but,was not repaired. . The manufacturer was contacted however, no further assistance was provided. The failure mileage was 72,000 the contact stated the failure should be covered under TSB 16-0001. . Ap.

My vehicle has 69k miles with only freeway driving and the struts and bearings already have to be replaced. The cost is $900 at the Ford dealership. I was told that the bearings are worn out causing problems with the struts. Anytime I would drive at low speeds you could hear a loud knocking sound. My Nissan is 12 years old and it just now needed similar maintenance. Something is not right with this quality.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Takata recall cuando lo manejo se mueve mucho ES dif�cil DE controlar a 60 millas parese un bote 🚣 se mueve DE lado a lado como si patinara mas en el freeway ES muy riesgoso.

Still waiting for parts for this recall which was issued in April. This is really ridiculous considering the vehicle is not safe to drive.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

Notified June 2016 of rear suspension link that may fracture which may result in loss of control. As of today, 10/12/16 I have heard nothing from Ford and I am concerned about continued use of the vehicle. How long should this type of repair typically take?.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Ford initiated recall on 4/25/16 for a toelink suspension repair. It has been longer than 60 days and I have not been offered a repair due to lack of parts according to discussions with Ford customer service and my local dealer. I have not be offered a temporary replacement vehicle. I am concerned about safety as the vehicle is our primary family vehicle.

The contact owns a 2014 Ford Explorer. The contact received a manufacturer's recall pertaining to NHTSA campaign number: 16v245000 (suspension). The dealer was unable to supply the parts within a reasonable time frame. The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension). The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

Recently had to replace a failed power steering issue, and I am reading that many others are having the same issue. Ford has indicated that my vehicle is not currently under a recall, but obviously it is effecting more vehicles than just the ones they have recalled. My vehicle lost the ability to steer on the freeway, putting myself and my childrens' lives at risk. This is disgraceful that Ford will not recognize this issue for more than just the selected vehicles.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am having a major concern over this recall given the fact that nothing can be done to resolve this issue until the third quarter of 2016. How can Ford allow 75k+ drivers to drive willingly knowing there may be a potential issue with their steering. This is even more so of a concern for me since my family and I are scheduled to travel north 16 hours tomorrow. Heaven forbid but who will be responsible for damages to my vehicle or my family because Ford was not proactively prepared to remedy this issue? who will reimburse me for a rental since I cannot rely on my vehicle I pay good money for and on time every month? this is my very first Ford vehicle I have had for 6 months and this is the 2nd steering issue ive encountered and am very disappointed and concerned. Just three weeks ago I had to have my steering rack replaced. This is just unacceptable!.

The contact owns a 2014 Ford Explorer. The contact stated that there was a manufacturer recall on the suspension. There was no permanent repair solution yet and the part was not available for the suspension recall. The contact was not included in NHTSA campaign number: 16v245000 (suspension). The manufacturer was unable to provide a repair solution to refer the contact to the dealer for inspection and repair. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

We received a recall letter concerning the rear suspension toe link. I have not driven this vehicle since receiving the letter. I do not feel safe in driving a vehicle. When can we expect a solution to a fix for this vehicle? it is very discouraging making payments on a vehicle and not feel safe in driving it. Thank you for your time.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have called the dealership numerous times since receiving the recall notice and they are unable to repair the vehicle for the recall.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v248000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.