general problems of the 2015 Ford Explorer

The contact owns a 2015 Ford Explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the wiring underneath the second-row seats had failed. The dealer spliced new pigtail connectors underneath the second-row seats and rerouted the harness underneath the seats, as per TSB number: 16-0001. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 80,159.

The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 mph, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was 61,480.

I dont understand Ford Explorer has same recall I have a lot of recall on these and I cant take it off everytime its a recall. I work 7 days a week. Thats the reason I try to trade it in . But I still own a lot for it. I dont know to much about the Explorer I brought from the carlot.

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 109,489.

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second row seat wiring harness had failed and needed to be replaced. The dealer determined that the failure was related to Ford campaign number: 21b11. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,250.

The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the air bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.

The contact owns a 2015 Ford Explorer. The contact stated that the second-row driver and passenger's seat belt buckle covers had detached, causing the air bag warning light to illuminate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to customer satisfaction program 21b11 (2nd row inflatable seat belt); however, the VIN was not included. The failure mileage was approximately 125,000.

The contact owns a 2015 Ford Explorer. The contact stated that the seat belt and air bag warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the seat belt wiring harness located in the second-row seat had failed. The wiring harness was replaced; however, the failure persisted. The contact was informed that the seat belt wiring harness needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 65,000.

The air bag system light came on. Dealer says repair requires splicing into passive restraint system wiring to repair. To me seems unacceptable as a method of repair as the passive restraint system saves lives. As a former highway patrolman for California I see what airbags do to save lives and the fact that Ford refuses to help with a passive restraint system on a vehicle I just purchased seems as if they want my family endanger. And they want me to pay for a splice wire job which puts my family at a higher risk of injury or death. Ford has had vehicle for two weeks and their rectification to the issue is splice the wires se attached email from dealership.

Air bag light comes on intermittently. Current mileage 62,094. Noted 21 prior complaints on your site. Brought to dealer who told me the problem was with a wire harness failure. None of the safety air bags will operate/deploy when this light is on. A faulty harness that had failed will put me and my passengers in serious jeopardy of injury or death in the event of an accident. This diagnosis cost me $149 only to find out it would cost hundreds of dollars more to have the problem fixed. Internet research reveals this problem was addressed in a 2016 technical bulletin 16-0001; code b141b. We purchased this vehicle as a certified pre-owned vehicle after Ford issued the technical bulletin. No mention of Ford's internal bulletin was made by the dealer at the time of my purchase. Ford has been aware of this problem for years. According to the dealership technician there is no formal recall to have this manufacturing defect corrected by Ford at no cost to the purchaser of the vehicle. Didn't fully functional air bags come as part of my certified pre-owned purchase? I expect the manufacturer's safety equipment to be fully functional. Please review 2015 Explorer owner's manual as follows: child safety (pages 18-37), safety belts (pages 38-48) personal safety system (page 49) and supplementary restraints system (pages 50-61) with particular attention to page 49 bearing in mind that none of these safety features work when the air bag light is on. What good are safety features that are disabled by a manufacturing defect in the wiring harness? Ford has not only disappointed its customers, it has put them in serious jeopardy when using their product. Your rating system notes crash, fire, injuries and deaths. Do not wait for a positive notation in any of these categories before you act on safety recommendations, including a mandated recall, which is your primary tool for preventing future civil transportation accidents.

Airbag light on. Caused by fraying wires/bad connector under 2nd row passenger seat. Ford is aware of the incident and has made a solution at the owner’s expense.

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light intermittently appeared on the instrument panel while starting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact stated that the second-row rear inflatable seat belt connector caused the air bag warning light to illuminate. The contact related the failure to TSB-21b11 (2nd row inflatable seat belt). The vehicle was taken to the dealer and the cable was re-routed under the seat and re-enforced with electrical tape; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Air bag system wire harness and components continually fail resulting in inoperable airbag system. Risk of injury to driver and passengers as airbags will not deploy while srs error light is occuring.

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 mph, she was hit head on by another vehicle which sent the vehicle backwards into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit the steering wheel and her head hit the pillar on the driver side door. The contact sought medical treatment after the accident and received an x-ray on her right shoulder; the results showed no broken bones. The other driver was transported to the hospital by ambulance for (unknown) leg pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure and she was given a case number; she was then referred to the NHTSA for assistance. The vehicle had yet to be destroyed or repaired. The failure mileage was approximately 157,000.

The contact owns a 2015 Ford Explorer. The contact stated that he received notification of customer satisfaction program (csp): 21b11 (second row inflatable seat belt); however, the part to do the repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer and two unknown dealers were contacted several times and informed the contact the part was not yet available for customer satisfaction program. The dealer later informed the contact that the customer satisfaction program had expired. The manufacturer was notified of the failure and informed the contact that they could not assist because the customer satisfaction program had expired. The manufacturer referred the contact to the NHTSA hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 45,000.

My srs air bag light came on intermittently and is now on all the time. A internet search showed many years of Explorer also have this problem. It appears many owners are having this same safety problem and Ford is charging full price for repair. Clearly a safety issue when air bags are not working. A recall is needed!.

Driver side air bag light on.

2015 Ford Explorer. Consumer writes in regards to NHTSA safety recall 20v-675. Consumer would like to know when parts will be available to perform safety recall. The consumer stated the vehicle was repaired.

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and was referred to an authorized dealer. The local authorized dealer was contacted and made aware of the failure. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Our air bag deployment light stays on all the time. I took the vehicle to gordie boucher Ford in janesville WI for repairs. The entire air bag system will not work if this light is on. Ford knows about this problem, it is well documented if you search the internet. A common problem that requires a wiring harness to be replaced due to a frayed wire. The cost to repair this is $1200. I did have the repair done because without it I would have no working airbags on my vehicle. This is clearly a safety issue that Ford is aware of and should be immediately recalled. I did request the old wiring harness if that is something that you would need to help get this safety recall started. I would like to be reimbursed for my expenses.

Was driving and the steer well became lock couldn't turn the wheel, tried to pump the brakes and they didn't catch. End up driving right into a pole and the airbags didn't deploy with everyone hitting their heads and kids getting concussions.

The airbag wiring harness is faulty, causing no air bags. The part to repair has been on back order due to high demand. My vehicle has been without airbag system three weeks with another two weeks to wait for part to arrive. The problem begun being addressed in October 2018 and has continued. Part of wiring harness was replaced. Told it was good to go and two weeks later no airbags. Scary to have no airbags with children in car. Dealer said, but you still have seatbelts. . . . . .

Takata recall involving vehicles in southern florida for a similar Ford vehicle.

I started with headaches ,and always nassau, always. Tired ,when I push on the accelerator I smelled fumes coming out of my a/c . . I was driving wide awake on 95 north ,processing to go home . I was in orangeburg s. C. I had been talking through my radio connected bluetooth, I had a little over a hour to go . A deer . My airbags on the driver side deployed but not the passengers . And they did not stay up to long ,a godly smell was coming from my car,. Everything looked hazy ,I got out of my car ,called 911 ,I did not go to hospitol til next day ,all I did was sleep waiting in the waiting room to be seen. I had x rays all kinds of tests done . I was hurting pretty bad . I still get headaches til this day . My lungs hurt too . I'm sure I have been positioned by carbon monoxide. . Everytime I drive my car ,I would get a headache nassau and very very sleepy tired . My memory was not good then eiether ,I still forget things til this day . .

The contact owned a 2015 Ford Explorer. While driving low speeds, the contact lost consciousness while the accelerator pedal was depressed. The vehicle crashed into a mailbox. The air bags deployed. The driver sustained injuries to the face, chest, and left arm. Medical attention was not required. A police report was not filed. The vehicle was destroyed. Prior to the crash, the contact's wife experienced really bad headaches. The local dealer was not contacted and the manufacturer was not notified. The failure mileage was approximately 28,400.

Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in south georgia or in florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here).

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer, but the technician was unable to diagnose the failure and reset the warning lamp. The failure recurred immediately after leaving the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 10,000.