Steering Column problems of the 2016 Ford Explorer

The contact owns a 2016 Ford Explorer. The contact stated that the steering column was emitting a grinding noise and the steering wheel would suddenly lock without warning. The contact stated that they had to use an excessive force to maneuver the vehicle. There were no warning lights. The contact took the vehicle to the dealer who stated that the rack in pinion had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under a recall. The approximate failure mileage was 59,900.

I was driving on the highway and when I began to turn off the exit I began hearing a loud grinding sound coming from my steering column. It was also extremely difficult to turn the wheel. Iam grateful that my young children were not with me at the time because the grinding was super lound and I was abosultely terrified that I was going to crash. I immediately took the truck to my local mechanic where he said that I should not be driving thr truck at all because I could definitely crash an kill myself or any others around me. Also that it is going to cost $2500. 00 to fix the problem. I just purchase this truck from autofair Ford in July 2020 for 20k and 6 months later am forced to dump 2. 5k into it when money is tight and my family is struggling as it is. . . I am extremely upset that this happened and to learn that this has happened to thousands of people, yet there is no recall for this issue. Aomething should be dont to help me and my family by Ford motor company this is not acceptable to be going broke because of this issue and the car is just 5 years old.

While going to back out of my driveway, I'm in reverse and moving and go to turn the steering wheel and it is locked and I get a "hill start assist not available, service advancetrac" now mine you this car is only 4yrs old with 25k miles on it. According to all the other complai ts I've read I've gotten off easy in the fact I was in my own driveway and not driving anyways with my children in the car, which is the main vehicle they would be in. Had towed to local Ford dealer and told its the pinion in the steering column not covered under my 5yr, 60,000 miles warranty and will cost $2,247 pkus tax to fix. Absolutely ridiculous. 4 years old barely driven at 25k miles to have this crazy expensive fix that I cannot afford! where is the recall on this known problem? are we waiting for someone to die? is that what it takes? if it happened while taking NY kids to school who knows what could have happened. Please do the right thing.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the vehicle pulled to the right with an abnormal clunking sound coming from the steering column. The cause of the failure was not yet determined. The vehicle was not repaired. Freedom Ford (3941 admiral peary hwy, ebensberg, PA 15931, (800)215-0042 and the manufacturer were notified of the failure. The failure mileage was 36,000.

I went on vacation with my family for a week. We took my car to airport and parked it from 11/8-11/16. I had no problems on the drive to the airport, but when we came home, almost immediately, while pulling out of the parking space (still stationary) I heard a rubbing nose coming from what sounded like the steering column. Due to my son's always being in the vehicle I didn't want to chance anything since it seemed to be steering related. I took it to a mechanic who ended up telling me that it was my steering rack. He also informed me that on the year's before mine they had to issue a recall due to similar issues as mine. I've noticed that there are a lot of people with the same year and model that still have this problem even though it isn't a recall anymore for some reason. Luckily I caught mine before it cause a serious issue, being that people have said this causes their steering to completely lock up.

At approx 65k miles I noticed the steering wheel becoming stiff and a noise of plastic rubbing in the steering column. Today at 67k miles I took vehicle into Ford dealer for another recall to be told the rack is bad. Seeing as this is such an abundant issue with these vehicles, I'm trying to understand how this isn't a safety recall. If this part fails while driving it could lead to a catastrophic crash. Honestly I'm afraid to have the dealer replace it with an identical part since there is obviously an issue with the part is it is currently being produced.

Issues started with several electrical glitches that occurred and still occur consistently with no resolution. Battery was "fried" and replaced, sync module was replaced, now the glitches include a frozen steering column while driving and a "charging system service now" light that comes on and off while stationary and driving. Also passenger side view mirror gets stuck outwards, interior electrical malfunctions. Truck is no longer under warranty and I am tired of paying $150 diagnostic fees with no resolution.

Tl the contact owns a 2016 Ford Explorer. While driving various speeds, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. In addition, the message "steering fault" was displayed. The vehicle was taken to keith hawthorn Ford (617 north main st, belmont, nc) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.

Brought truck in for diagnosis, problem with power steering. We were told the steering column or rack is failing as well as the gearbox. The truck is only two and half years old should not be happening it only has under 108k miles on it. The repair would cost nearly $2,200. Unacceptable! I already have a rebuilt transmission.

I have had this used car 2 months and it only has 25k on it, the steering column is grinding and feels very tight when driving, almost like your driving on a flat . Dealership offered to fix it for $2000. 00 �. Are you kidding? should be a recall like older years are.

Tl- the contact owns a 2016 Ford Explorer. The contact stated that while driving out of a parking lot, a whining robing sound was coming from the front driver side wheel and also a popping noise that was coming from the steering wheel column. There was no warning lights illuminated. In addition, the contact stated that while driving and making left turns, the whining robing and popping noise would occurred. The vehicle was taken to viva Ford dealer, located at 5550 n desert blvd, el paso, TX 79912, (915) 834-2800, where it was diagnosed that the front driver and passenger hub assembly needed to be replaced. The vehicle was repaired. However the failure recurred after leaving the dealer. The contact immediately called dealer and she was advised to schedule an appointment. The vehicle was taken back to the dealer but was not diagnosed or repaired due to the vehicle was out of warranty. The manufacturer was notified of the failure and provided a case number: cas21646401-y3n9w3. The approximate failure mileage was 59,500. Aw.

The steering column went out at 38,000 miles. The motor is dead and entire thing needs to be replaced.

Tl the contact owns a 2016 Ford Explorer. While driving approximately 50 mph, the vehicle shut down without warning. The vehicle was towed to rountree Ford (318-798-3673, located at 8770 business park dr, shreveport, la 71105) where it was diagnosed that the throttle body needed to be replaced. The failure was repaired. After the repair, while driving at an unknown speed, the seat belt indicator illuminated. The vehicle was taken to wray Ford (318-686-7300, located at 2851 benton rd, bossier city, la 71111) where the seat belt harness, buckle, and computer module were replaced. The manufacturer was made aware of the failures and offered an extended warranty, stating that nothing else could be done. Later on, while driving approximately 70 mph, the steering lost power. An unknown warning indicator regarding a visit to the dealer illuminated. The vehicle was taken back to wray Ford where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The failure mileage was not provided.