Steering Failed problems of the 2016 Ford Explorer

On several occasions when I go to start the vehicle I get a message on the left side of the dash cluster that says " steering assist fault failure, seek service. " the vehicle won't start. After I keep pressing the start button if will start. I carried it to the dealer ( paradise Ford in cocoa, FL) and they said there were no codes in the system but did say there were a lot of problems with the steering failure on that model and would cost around $2,500. 00 to repair out of my pocket. The vehicle only has a little over 5,000 miles on it as of 11/29/20.

My wife was driving down the road when the steering quit. It was pulling from side to side and she almost lost control. Steering failure alarms were continuing to go off. She was able to get the vehicle off the roadway and avoid a crash.

Loss of ease of steering driving in frigid wind chill night time north dakota weather. My wife was strong enough to strong arm steer and drive the vehicle the 40 plus miles home. A definite safety issue- an internet search revealed numerous complaints and complete steering failure on the electronic steering apparatus installed on this make and model. The repair costs could amount to $3000. The fact that these problems and steering apparatus failure is occurring on lower mileage vehicles is very concerning. Our vehicle has 56,700 odometer miles. This issue is definitely a safety issue and Ford motor company must be held accountable. The nearest Ford dealership is 75 miles away from our rural farm location- I expect I will have to transport our vehicle to the dealership for repairs.

I purchased this vehicle in April of 2019, with about 31k miles on the odometer. It was a returned lease. In January of 2020, at just over 41k miles, the steering gear failed as I was pulling into the parking lot at work. I had no problem turning the wheel to the left, but as soon as I turned the wheel even slightly right, there was an awful clicking noise, almost like something was grinding in the wheel well. I limped it over to the Ford dealership a mile away and they told me the steering gear had failed. I was outside of the 3 yr/36000 mi warranty, and apparently the 5 yr/60000 mi powertrain warranty only covers the steering housing, not the gear itself, so I was on the hook for the entire fix - $2200 at this point. The service advisor at Ford said it wasn't due to any neglect or "outside influence" - it just failed and there's nothing I could have done to prevent it. I find it hard to believe that something so catastrophic and expensive should be failing at 4 yrs/41k mi. Ford can't actually expect people to replace a $2200 part every 4 yrs/41k mi, right?! luckily I was doing about 5 mph when the gear failed - other people have been driving at highway speeds, and this issue is surely going to injure and/or kill people, if it hasn't already. Ford needs to rectify this issue!!.

The power steering was inoperative when stationary and the vehicle was parked overnight in my garage and temp was below freezing. The steering was locked up and you could not turn the steering wheel. After the vehicle was running for about 20 to 30 minutes (trying to move steering wheel back & forth) it would let you then to turn the steering wheel. It did this 3 times and I had a Ford dealer check it out. They replaced the steering sector and it repaired the problem. One of the times the steering locked up it also was binding when I started moving and turning the steering wheel. I feel if the steering sector failed in about 4 years is safety item and should be recalled and owners refunded for this type of failure. It cost about $2300. 00 to have it repaired. If this failure happened when driving I would have lost 100% of the steering.

At just 36,300 miles the electronic steering rack has failed. A simple google search shows numerous Ford vehicles with this electronic steering system having issues with as many or less miles. Of course it is out of the bumper to bumper coverage at this point. The steering mechanism felt as though it was a manual steering system when it failed as I was on my way home from work on a very busy highway. The wheel doesn't return to center after turning and needs to be brought back manually. I'm glad this didn't result in a crash but easily could have. Ford should issue a recall before someone gets killed. At a cost of over $2000 dollars for the repair, I haven't been able to afford it and have had to rely on others to get back and forth to work.

We experienced popping noises on the front end while turning at intersections, pulling in and out of driveway and parking spots. Due to having to replace worn tires at 32k, we took to local quick lane at our st joseph Ford dealership. We reported the popping noises at this time and requested it be looked at while they replaced tires. There were no finds at this time regarding what was making the noises. We continued to experience occasional popping noises while turning at intersections, pulling in/out of driveway and parking spots. On 8/8/19, we took to same dealership service department to perform fsa19s17, a recall where the rear suspension toe link was replaced at 38205mi. A 4-wheel alignment was also done at this time. On 8/23/19, we noticed the popping had gotten worse. On 8/26/19, the steering briefly seized rounding a corner at approximately 30-35mph. It scared my wife, as she felt a brief loss of control of the vehicle. On 8/28/19 we dropped it off at the same dealership and reported that popping was worse and the steering had seized. After the test drives and assessment they called to report that the steering rack was failing and would need replaced. They quoted $2900. 00 for repairs. We have not agreed to pay for this repair. We have since discovered this is a well known issue by Ford and other vehicle owners of the same make and model. We are reporting in hopes that Ford will recall to rectify this serious safety issue.

Steering rack/steering gear failure causing car to lose control and run off road into shoulder/ditch. Alloy wheel bent with running off road. No injury or bodily harm as this occurred in a low traffic area at about 30mph. Steering wheel would lock into turns. Car steering wheel very hard to turn car uncontrollable at any higher rate of speed. Not covered under manufacture warranty or recall. Mileage at failure: 53257 part # fb5z*3504*v gear asy- steering cost $1310. 40 after labor and tax repair total came to $1826. 60.

At 40,906 miles the steering totally failed. I was driving home from work and lost all steering capability, the wheel effectively locked up. Towed to dealer. A steering module inside the gearbox failed. From what I have read, this is a common issue with the epds system. The entire gear assembly was replaced for a total of $2,234. 22 with labor. After over a dozen different calls to fomoco customer service, they agreed to compensate me a total of $525. 00 this is an extremely dangerous issue and I am concerned it will happen again.

Tl- the contact owns a 2016 Ford Explorer. The contact stated that while driving, the steering wheel seized without warning and become difficult to steer. The contact also stated the failure was an ongoing issue. The vehicle was taken to arroway Ford dealer, located at 519 n bedford rd, bedford hills, NY 10507, where it was diagnosed that the electronic steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 44,000. Aw.

Tl the contact owns a 2016 Ford Explorer. When the vehicle was started, the steering wheel failed to operate. The contact was unable to control the vehicle while driving. Also, the traction control and power assist warning indicators illuminated. The vehicle was towed to red rock Ford of dickinson (2585 I-94bl, dickinson, nd 58601, (701) 225-5175), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 50,000.

With less than 30,000 miles, my steering began to bind when turned fully to the left or right. This was only noticeable at low speeds, but due to my concerns about the safety hazards of steering failures I took it to dealer for an evaluation. They reported that the steering module had failed and it would cost >$2300 to repair. My warranty expired due to time (42 months) so unless Ford offers a warranty extension I will have to pay an exorbitant amount for what should never fail - certainly not with less than 30,000 miles. I do not know what would have happened had I not brought the car in immediately, but the need to replace the steering system suggests it was very serious.

Internal electronic failure in the steering rack. Explorer is two years old with only 44,173 miles. Steering failed while driving!!.

While driving my 2016 Ford Explorer on a state hwy at 55 mph, suddenly bells and warning on dash indicating steering failure issue. Within 1 block, I was unable to steer at all. Had to be towed. Told by dealership that the power steering gear was bad. Told by the dealership the cost to repair would be $2200. Vehicle has 76,000 miles. Very unsafe condition had it happened in heavy traffic. Could have resulted in injury or death.

Second steering failure incident. Ref cpmplaint 11111323 inching up to stop sign when wheel froze. Dash error as follows: "steering fault service now(this was in red) "service advance trak" (this was in yellow) put car in park. Turned engine off and restarted then regained power steering.

Steering gear failed causing the car to be very difficult to steer at low speeds, especially when turning right.

Tl � the contact owns a 2016 Ford Explorer limited. The contact stated that while driving at various speeds he heard an abnormal noise and no warning lights illuminated. The vehicle was taken to a dealer (haldeman Ford 2443 lehigh st, allentown, PA) who diagnosed the vehicle and stated that the steering rack had failed and the vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 31,910. Jc.

Tl-the contact owns a 2015 Ford Explorer. The contact says while driving at 5mph the steering wheel began to make a noise. No warning lights illuminated in the vehicle. The vehicle was not towed. The vehicle has not been repaired yet. The contact did get the vehicle diagnosed at jps Ford (318) 263-2084 and the results came back as steering gear asembly failure. The manufacturer was not notified. The failure mileage 51,000. Jw.

Was traveling down a city surface street when another vehicle tried to beat me to getting onto the same street I was traveling on made a sudden turn before I could get to his location. Upon trying to maneuver and avoid a collision the vehicle suddenly did not respond to the maneuver and instead veered off the road and crashed into a residence. Steering failed to function as intended, abs system also failed to function properly. This has not been the first time I got into a wreck like this with this vehicle. Making a sudden turn in this vehicle will likely suffer some sort of accident, vehicle does not respond like it should with all them electrical safety features.