general problems of the 2017 Ford Explorer - part 2

Water pump has gone out, and is a known issue with the Explorers, plus they have made these very difficult to to replace and require partial engine tear down.

Engine block timing plate cover has a defect crack in it causing an oil leak and fire hazard.

The windshield trim on my 2017 Ford exploer which is the actual recall on this vehicle blew off while traveling on a major highway slamming into my windshield and into the next lane just missing another vehicle causing them to swerve violently to avoid being hit by the windshield trim! I have been communicating with the dealership where I had purchase my vehicle from the time I first received my recall notice, what possibly 5-6 months. Now I am concerned that the other one may do the same and fly off and the resolt being worse!.

In my 2017 Ford Explorer, that backup camera is experiencing issues that sound related to the current recall on 2021-2024 Ford Explorers. The image is all distorted, the backup assist lines are not present, the screen will go black or grey with distortion.

Vehicle was inspected for 24s02 a-pillar recall in October. Nothing is updated or addressed if the a-pillars pass inspection. That closed the recall. Now, the a-pillars have become loose as stated in Ford's letter to the owner "may become detached" and Ford is saying that the recall no longer will cover this because it passed the initial inspection 4 months ago.

I received recall 24v031 in Feb '24, a pillar defect. I took my vehicle to the Ford dealer and had it inspected in Aug of '24. It was satisfactory at that time. Eight months later, it started rattling and flew off my car as I drove on the interstate. I called the dealer and was told that it was repaired in Aug '24. I explained that it was not repaired, only inspected and given the ok to drive it. I'm still waiting for it to be replaced. I now have an issue with the b pillar notice 25s53. It is loose at the top and will probably detach as I drive down the road. This is a safety hazard to anyone driving behind me. The dealer refuses to remedy either one of these issues.

My parking pawl failed. Other 2017 Explorers have the recall but mine doesn’t? dealership says mines not effected but it broke? hardly seams fair. I was able to jump back in and stop it before it rolled out of the driveway and almost hit my neighbors.

The sunroof gets stuck in the tilted open position and sunshades will not close. This creates an unsafe condition if it starts to rain. Cannot secure the vehicle. This problem is very common and there are many complaints and how to fix videos on the internet. I contacted Ford at first they were cooperative and offered to help with the repair. Then suddenly they refused to help with the repair. This left me with a 1200. 00 bill at the dealer. It is a common failure, it was occurring on the previous model year and was not addressed, it requires proprietary tools to fix. There is low incentive to Ford to fix if they can make a profit from the failure. . Read more...

Manufacturer recall number24s02 NHTSA recall number24v031 recall statusrecall incomplete, remedy not yet available.

The roof trim piece flew off while driving and almost hit the car behind me. The other side looks loose as while. I know the a pillars have an open recall on them as while but they said those parts arent available. I already talked with the dealer but they said no recall is available for this roof trim and I think there should be.

Engine coolant leak. Come to find out it is the internal water pump, which several mechanics stated is a "common motor design flaw" with these vehicles. The repair for this is $3500! not a small amount for a average person with low income. If Ford is aware of this common issue, why is nothing being done to protect their customers like me. I'd like to hear from someone in regards to this, as I have always been a loyal Ford consumer, but this will change after this.

The a pillar trim has detached from the windshield while I was driving on the highway, it almost hit the car behind me. There was no warning before it became detached. When calling to see if parts were available I was told that they had been on back order for a year and they had no idea when parts would be available.

The rear toe link arm is not adjustable, so I can't get it aligned. It has caused a clunking noise when I turn and everytime I align my front end, it does not last.

Display screen/navigation screen is flashing continuously. This is affecting the use of the back up camera which could potentially cause damage to vehicles or persons. This also is affecting thr use of hands free operation.

The transmission has gone out for a second time 3 years ago the transmission was replaced as part of Fords customer satisfaction and after 3 years of driving the car started acting weird stalling or not wanting to go- now it will not start after taking to the Ford dealership they informed me it was the same problem they had previously fixed, and it was no longer under warranty I would have to pay for a whole new transmission- to be honest I still owe money on this car and could not afford a repair of over 7000 -it was already fixed just 3 years ago how is the transmisson faulty for a second time? there needs to be recall on this part/.

Driving down the highway and the roof rail flew off almost hitting the car behind me upon pulling over I discovered the roof rail flew off. I called the dealership and they told me that vehicle is over 150k miles and the recall was voided. I don’t remember seeing that.

Keyless entry panel on driver's side continues to fall off while driving, hanging by wires, which then blow fuses. Lift gate ajar warning comes on and then unable to open/close rear lift gate. Indoor overhead lighting remains on due to "liftgate ajar" even though liftgate is not ajar. This is a safety hazard, panel could fly off during driving. Took to dealer, misdiagnosed as liftgate latch malfunction. Paid to get latch replaced and one week later, keyless entry panel fell off again and liftgate ajar warning came up and unable to open or close liftgate and interior lighting remains on.

Was making loud buzzing noises and cracking noise while driving. The whole bottom is now gone. This been going on about 1-2 years now, when this all started. Need all the pillars replaced immediately. I drive to work in this vehicle and it's a 40-minute commute one way.

Rear toe links, rear alignment is off. Dealership said they can’t fix it. My tires are wearing incredibly fast.

Front window trim/ a pillar detached while driving on October 18,2024. Contacted dealership for replacement at the end of October 2024, and each month following, they brought vehicle in for inspection but have never replaced the trim piece. It has now been 9 months, I have called the dealer every month to follow up and have been told every time they still do not have the part to fix it. I am concerned that the trim on the other side of the car could fly off and cause damage to my vehicle or others.

Hello there’s. Since I got the recall letter I keep going and calling to the central Ford dealership to replace the windshield molding, they keep saying that the moldings aren’t available but I know that they have been replaced them. My left moldings is very loose, I’m afraid that it will fall causing an accident. Could you do something about it? I just went a week ago. They said that they will call me when they get them. They been saying that since the first time thank you.

For over a year the windshield of my car had a “rattle” or wind-like noise. I figured this was due to the weather stripping around the windshield degrading and falling off. I heard about the recall and the very next day I was driving down the interstate and the plastic piece (a-pillar) flew off and the car behind me swerved to miss the piece. A day or so after this occurred, large rains came through our area which resulted in water entering my vehicle. I took my car to the dealership a day or 2 later where they had to inspect to see if the vehicle met the recall and order the parts. This was over 3 months ago. I called Ford about 1 month after my vehicle was inspected and spoke to a representative who informed me that the parts are in stock and are being shipped out upon ordering from the dealership. The dealership placed the order the same day they inspected the car. I have not heard any communication from Ford regarding this. I am cornered about water damage in my vehicle due to prolonged issue with not only the weather stripping but also missing the plastic piece (a-pillar). I have contacted the dealership multiple times and their hands are tied due to not having the parts needed to fix the recall.

I have been trying to get my vehicle fixed for safety recall 24s02 for months and the dealer keeps telling me they do not have the parts. I cannot use my car to go on trip or on freeways because of the windshield noise and I am afraid of something coming off and causing a wreck.

In addition to the details involving NHTSA safety recall 24v031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.

The exterior "door entry keypad pillar molding trim" became detached from the vehicle and sent debris into the roadway while traveling on the highway. This component is the door access keypad found on the drivers side door of many Ford vehicles.

The illuminated b pillar molding strip is coming off on the driver’s side. It’s half out. The b pillar molding on the passenger side has started to come loose. These strips could detach on the highway and cause an accident. They should be included in recall 21532 and NHTSA recall 21v537.

This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing george coleman Ford dealership. Very unprofessional and I'm very pissed off right now I've spoke lol let the message for james farley ceo of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and which it wasn't because if it was there wouldn't be a recall but I'm getting pretty pissed off to have to find out all these recalls on my own and for the Ford dealership where I bought the vehicle has not tried to reach out whatsoever even about the roof rack recall they have the parts in but they had not notified me so therefore if anything happens during the for the headlight if I get a ticket y'all will be held responsible if I get into a bad car wreck y'all will be held responsible because of the rear toe link that's a very important part because it will make you crash into a ditch and die and yeah I'm just I'm pretty pissed right now I can't wait for james farley to call me back because he's going to he's going to find out how pissed I am and I'll go above the ceo and talk to the Ford family about these issues along with leaving bad reviews and y'all get deducted for every complaint. There's one person at george coleman Ford that I would like to extend my gratitude towards and I don't know his first name his name is mr shockley that is a great man he's been the most helpful and he has went above and beyond to help me and my wife when I did ask him about the.

Delay in available parts. Both a-pillar trim parts have detached from vehicle. Passengers side 6/2024, drivers side 12/24.

The apim (accessory prodical interface module) component failed. This controls the touch screen, navigation system, phone/bluetooth call acceptance and other application. So while driving I had no or inaccurate navigation. The vehicle is in the shop now to replace the apim. It has not been inspected as far as I know. I had the problem in June 2023, the dealer said it was a software issue so they updated the software. May 29, 2024 it did the same thing now it is the apim. But there was a note on the repair report from June 2023 that this statement tells me that it was the apim in June 2023 the "apim was slow/laggy, however normal operation after little warm up at this time". In June the vehicle was under an extentened warranty, it as expired so if they had repair it in June like they should have the warranty would have covered it.

Like the existing recall for the exterior a pillar , the exterior b pillar is lifting from the car at the top. This has since caused rain water to leak in from the top and caused a short in the touch entry keypad within the pillar, causing it to flash on and off over and over draining the cars battery until it is dead and won’t start.

Upon starting my vehicle it started smoking all of a sudden from the exhaust pipes. Turned off right away. Towed to Ford dealer where they then said it was the turbocharger that leaked to the engine I believe and to the catilac converter.

In 2019 with 55,000 miles on my 2017 Ford Explorer limited the screen which displays the front and rear cameras stopped working. After taking in for repair we had to replace the apim module. Then last week our 2018 Ford fusion with 35,000 miles had the same part fail. Upon further research it appears that there are alot of Fords that have had the same problem. I'm filing this complaint because I believe Ford should be held responsible for making faulty parts.

The a trim pillar piece described in NHTSA recall 24vo31 flew off at highway speed. The b pillar trim piece flew off striking the side of the car causing a dent.

Safety recall notice: 24s02/NHTSA recall 24v031 exterior a pillar trim part that detaches while driving can create a road hazard for driver and other road users, increasing the risk of a crash. The passenger trim flew off and hit windshield and car while driving on freeway (I-15 near calico, CA). Driver's side trim is loose and rubber is cracked holding it on. Windshield has bubbles and cracks in it since trim came off.

The trim around my windshield fell off while driving. I called a local Ford store, ed martin Ford in anderson, indiana and was told the current recall does not cover this.