Sensing System Camera problems of the 2018 Ford Explorer

Three problems related to sensing system camera have been reported for the 2018 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Ford Explorer based on all problems reported for the 2018 Explorer.

1 Sensing System Camera problem

Failure Date: 01/23/2023

I have a 2018 Ford Explorer. My sync 3 is showing a black screen due to a failed apim. I do not have my rear camera, gps, or hands-free capability which impedes driving safely. Ford has recalled multiple other years of my vehicle for this same reason, but not the 2018. Ford has also extended it's warranty up to 7 years/100,000 miles on some years of my vehicle, for the same reason, but not the 2018. I am reading that there are numerous other owners who a have the same problem with only an expensive resolution. The Ford dealer confirmed the need to replace the apim today at a cost of $1,417. This is unacceptable due to the safety factor and that they know this is a problem in their vehicles. I reported it to Ford and their response was my warranty is expired and there is no recall, so I have to pay.

2 Sensing System Camera problem

Failure Date: 02/16/2022

The contact owns a 2018 Ford Explorer. The contact stated that while reversing, the back-up camera image was distorted and unviewable. The vehicle had also experienced various electrical failures which included the headlights independently turning on while the vehicle was off. Additionally, while driving at undisclosed speeds, the message "key not detected" was displayed. The vehicle also experienced the liftgate opening independently while driving. The contact also had difficulties starting the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear camera wire connector had failed due to water damage. The connector was replaced but later the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 20,000.

3 Sensing System Camera problem

Failure Date: 01/21/2022

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was reversing from the garage, the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The dealer was notified of the failure and informed the contact that the failure might be due to a computer software issue. The dealer also advised the contact to bring the vehicle in for diagnosis. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for diagnosis. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 54,800.


Other Back Over Prevention related problems of the 2018 Ford Explorer



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