Two problems related to visibility have been reported for the 2020 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Explorer based on all problems reported for the 2020 Explorer.
The contact owns a 2020 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 25v685000 (equipment), 26v117000 (visibility), and 26v402000 (power train); however, the parts to do the recall repairs were not yet available. The contact was concerned that the incomplete recalls presented significant safety risks, specifically because the contact resided in alaska, where it rained constantly with low temperatures. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2020 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 23v675000 (power train), 26v117000 (visibility), and 26v402000 (power train); however, parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after parking the vehicle with the foot on the brake pedal, the gear shifter was shifted to park(p), and the vehicle unexpectedly reversed and crashed into a nearby brick mailbox and came to a stop. There were no injuries or medical attention needed. A police report was not filed. The contact stated that the vehicle rolled while parking the vehicle. The dealer was contacted, and it was confirmed that the part was not available for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 87,159.