52 problems related to wiper have been reported for the 2020 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Explorer based on all problems reported for the 2020 Explorer.
My right windshield wiper dose not working properly . When I turn on the wipers the right one don't move . Sometimes it will come up but the only one that's works right is the left one . This is a safety hazard for driving.
Sunroof shade failed during normal operation. It is hanging down and obstructing the back window.
Vehicle: 2020 Ford Explorer XLT date of incident: October 24 2025 approx. Mileage: 82000 affected component: visibility / defroster / rear window glass description of problem: while the rear defroster was on, the rear window of my 2020 Ford Explorer XLT suddenly made a popping noise and began to spider-crack from a point near the defroster grid. There was no external impact to the glass. The cracking continued slowly across the entire rear window after the noise. The event occurred on October 24 2025. The vehicle was parked outdoors in normal fall weather conditions in pennsylvania, and the rear defroster had been turned on to clear condensation. This appears to be a rear defroster thermal event, similar to issues described in Ford’s customer satisfaction program n192265660, which addressed defroster overheating and rear-window damage in certain Ford vehicles. The defect presents a safety concern, as the rear glass integrity is compromised and visibility is reduced. I have photographs of the crack pattern and plan to have the the window replaced by safelite. It is not safe to drive to a dealership. Please investigate this potential manufacturing or electrical defect affecting 2020 Ford Explorer models.
Panoramic sun shade flap sags greatly, causing visibility issues to the rear viewing window as well as causing blind spots on both passenger sides.
We have a 2020 Ford Explorer limited and the sunshade for the sunroof has come off the tracks or something has broken that keeps the sunshade from operating correctly. When the sunshade is open, it hangs down blocking my view of the back window. This seems to be a problem for many people with this model car. The dealership has looked at this and quoted me $1500 for repair.
The panoramic sunroof rolo shade has malfunctioned and is currently sagging. This condition is expected to worsen over time, potentially obstructing driver visibility or posing a safety risk due to the possibility of entrapment or flammability. The vehicle has been brought to a certified Ford dealer for inspection; however, no additional inspections have been performed by other authorities at this time. There are no warning lights or alerts displayed in the vehicle related to this issue.
The screen that covers the moon roof has let go, it flows in the current of the ac within the car. When the roof is open, it is hanging down so that I cannot see out my rear window with my rearview mirror. I can only assume, the next thing is, it will let go on one end of the other and hang down all the time and allowing constant sunlight on myself and passengers.
Sun roof sun shade drops down blocking rear view when open.
Sunroof fabric clip broke when opening causing the fabric to hang down and obstruct view out of the rear view mirror.
Sunroof shade sagging preventing rear visibility and potential injure to rear passenger.
The moon roof shade came down, completely blocking the rear view.
Water has been leaking on my passenger side front floor, and now the blower motor has completely seized. Ford quoted me over $1,000 for a blower motor! I have requested asking for satisfaction warranty for this to be covered via email, with no response. Blower motors should not go bad this soon. I have no way to defrost or defog my windows. This is a major safety concern.
The sunroof shade sags when opened. This creates a hazard for the driver due to lack of visibility to the rear of the vehicle.
The sunshade for sun/panoramic roof stopped retracting. When I pressed the button to open it, the shade rolled back about two inches and as it’s continuing to go back the shade then became loose and hanging blocking my rear view. As this was happening I was in the process of backing up, so at this point it affects the safety of me, and my kids, including others around. No warning or indication that it would malfunction ever came. Now it’s just sagging and loose it’s no longer tight.
Sunroof shade drooping down causing visibility issues for the rear view mirror.
The sunroof shade on the Explorer just dropped blocking my rearview mirror view.
This vehicle is equipped with a panoramic sun/moon roof which has a cover inside that retracts to keep the sunlight out. Something has failed in the mechanism that retracts the fabric cover and it is causing it to sag down and block the rear view mirror visibility. Ford motor should issue a recall on this as it is a design flaw and a common failure point in these vehicles. This part can fail without warning, at any time and block the driver's view through the rear view mirror and cause a dangerous visibility issue to the rear of the vehicle.
Ford Explorer has a panoramic roof cover that has a small plastic part that breaks and and creates a fold in the material - the window retracts but the material doesn't and fold down. This is a safety risk, because with the shade sagging down it blocks your view of the rear. According to others posting on online forums, a small plastic trim piece that is breaking and the cost to repair is around $1800. Repair shops has to pull the headliner and replace the fabric and new plastic bit. Apparently there is no way to make this repair without removing the entire sunroof window. What a design flaw!.
Sunroof cover no longer fully retracts causing the fabric to hang and block rear visibility.
The sunroof screen blocks the rear window view due to sagging. The Ford Explorer has a common issue in which the fabric retractor spring fails causing the sunroof shade to not retract. Once engaged it blocks the rear window view. Additional since it won't retract, it continues to sage due to lack of tension. This will eventually block the rear window.
The sunshade is falling and I cant see out the rear of the vehicle. During reversing the vehicle and trying to change lanes when looking behind me I cant see anything with it falling down. It has been confirmed by a dealer that wasnt Ford. No warning lamps my kids told me about it after we went throught the carwash when I had it open for them to watch the colored soap. I closed it and drove away and they said it was falling in on them.
The sunroof fabric covering the glass sags down and does not work properly. This is a known issue on 2020+ Ford Explorers with the sunroof option. The sag blocks visibility out the rearview mirror and causes a distraction to drivers.
The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.
Panoramic sunroof shade began sagging over night and now can fall and block view of rear view mirror out of the back of vehicle.
The sunroof fabric fails to retract. When opening the sunroof, the fabric sags and blocks vision in the rearview mirror. I’m overseas active duty military and have not had it inspected. No warning lights are displayed.
The cloth cover for the panoramic sun roof came off the tracks. Now when you retract the cover, it all comes down into the cabin seriously blocking drivers visibility to the back. I am unable to get the cloth cover back into the track mechanism.
Sunroof is sagging and blocking rear window/rearview mirror. Hazard for visibility and could possibly fall during driving.
My back window shattered. It made a horribly loud noise and shattered from one side to the other. There was no visibility out the window. I had just parked my car and was stepping out when it exploded. I can’t imagine the reaction I would have had if I had been driving. There was not any warnings or anything pertaining to the window and my vehicle has not been inspected at this time. I will be taking my vehicle to have the back window replaced, and it could be inspected anytime prior to that.
Sunroof liner out of line with track, when opening blocks rear visibility including blind spots. Dealer confirmed multiple reports of sunroof issues with no identified fix besides replacing it with an identical mechanism that’s currently failing. Passengers in middle row are completely covered by drooping sunroof and have to lift it out of the way.
Sunroof shade has failed and blocks view of rear of car including rear view mirror.
Sunshade will not retract and blocks vision to see out the rear view mirror and back window.
Sun shade: sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof sun shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by Ford dealership. According to Ford the bolt that secures the sun shade to the sunroof has come out.
Sun/panoramic roof cloth sags if the clips that hold it in place break as they are very brittle. Happened multiple times already. Rear visibility is blocked due to it and cannot use the rear view mirror.
When putting the vehicle in reverse the backup camera will cut out to a blue screen randomly. A recall was issued in may of 2023 and it is now October with no fix at all.
Good afternoon, the problem that I have encountered for is is that the rear camera does not work all the time a blue screen appears and I am not able to see what is behind me and that can cause me to have an accident. I do not feel safe.