Sun/moon Roof Assembly problems of the 2021 Ford Explorer

The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 25 mph, the liner of the panoramic sunroof was opened and was sagging, which obstructed the view of the rearview mirror. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,800.

The contact owns a 2021 Ford Explorer. The contact stated that while driving 55 mph, the contact heard an abnormal sound, and the tempered stationary sunroof glass shattered without impact. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.