Table 1 shows one common engine and engine cooling related problems of the 2025 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
The contact owns a 2025 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle started shaking violently. The check engine warning light came on, and the vehicle lost motive power and stalled. The contact used a scanner to identify an error code. The contact was able to restart the vehicle and drove to the residence while driving 20 mph with the vehicle shaking abnormally. Upon arriving at the residence, the vehicle lost power. The contact called Ford customer service and spoke with a Ford roadside assistance representative to retrieve the vehicle from the residence. An appointment was scheduled for the dealer to pick up the vehicle at the residence. The vehicle was taken to ciocco Ford, but was not diagnosed or repaired; however, the spark plugs were replaced but the failure persisted. The manufacturer was made aware of the issue. The approximate failure mileage was 9,000.
I am writing to formally report a series of catastrophic and life-threatening mechanical and electronic failures in my 2025 Ford Explorer active (VIN: [xxx] ]), purchased in bogotá, colombia. Despite immediately notifying the Ford post-sales support line after the first incident, the technical response was insufficient, leading to a second, more severe event that nearly resulted in a fatal high-speed collision on February 9, 2026. Incidents summary: 1. Total power loss: engine and all electrical systems shut down while in motion (40 km/h), losing steering and braking assistance. 2. Brake system failure: at 70 km/h, the vehicle presented a multi-system failure of sensors, audible alarm and illumination of warning lights (abs, traction control, pre-collision assistant, hill start assist not available, check brake system, brake, esc check, driving modes not available). The vehicle experienced a total loss of brake pedal response followed by a sudden, uncontrolled autonomous "hard braking" event. This happened on a high-traffic highway (autopista norte). Global safety concern: I am formally requesting a global technical investigation into this unit and the 2025 Explorer active series. The failure of the electronic brake booster and the total system shutdown represent a "product liability" risk that could lead to mass-casualty events. I demand: • direct intervention from Ford global to Ford colombia. • a formal safety alert or recall investigation for similar units. Sincerely, [xxx] mail [xxx] bogota colombia phone [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
12 v battery continues to die and I've had the car less than a year. On [xxx] the battery was dead. Our neighbor put it on his supercharger. On [xxx] the 12v battery low light came on while I was driving 30 miles away. It went off the next day and reappeared on Thursday [xxx] disappeared on Friday and back on Saturday. I called the future Ford on Monday and technician [xxx] said it only showed 15% charge. I took it in to the dealership and it was kept over night and the next day he said it was charged to 90%. I was not happy with the "you can come and get it". I told him I'm a [xxx] and bought this car so I wouldn't breakdown and now I don't feel safe with it. He checked the charge again while we were on the phone and he said it dropped to 80%. He said thats not good it will probably need a new battery. That evening he text and said it is fully charged and I can come get it without a new battery. I was not happy as I've received no reason for why it was losing charge. So I did some research on my on and text him back that evening. I told him about my research and found this was an ongoing problem and that they need to find out what is causing the draining issue. I'm sure the dealership had to know as there was a recall for this issue. I suggested a parasitic test, or software glitch issues to check. He said they would run the parasitic test. . He said it would take several days. I checked back on 12/4/25 and he said no progress today. I told him I want a copy of all the test run. Wouldn't you know it he gets right back to me saying a handful of modules need updated software. That they will attend them this morning. I think they were trying to get out of the fix as my warranty runs out this month. Why are only certain vehicles being recalled (mine not one of them), when they all should be recalled. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My 2025 Ford Explorer st-line is up to date on recalls as of October 7, 2025. However, I am still experiencing engine "shudder" and hesitation at low rpms (between idle and 1500 rpm) when accelerating. The 10 speed transmission is also continuing to shift harshly at times. I am very concerned that the hesitation and shudder could be an issue when pulling out into traffic. By comparison, my previous 2017 Explorer did not exhibit this behavior, whichh I consider disconcerting. Also, this car (and all 2025 Explorer models ) injects fake engine noise into the audio speakers to make the 2. 5l engine sound more powerful. These fake "bass tones" are disturbing to some passengers with hearing aides, and per Ford's website there is no way to disable the fake noise. Thus, some people with a hearing disability cannot ride in my car without removing their hearing aides. It should be unacceptable to not be able to disable that feature. Note updated form dated 8/1/25 states fake noise cannot be turned off.
6/2/25 tried to start vehicle, codes coming up and car would not start 6/6/25 car was in park running, starting chiming with alarms, the same alarms that came up a few days before.
While driving on an interstate with my children, my automatic braking system decided their was something in front of my car when there wasn't and slammed on the brakes. There was a semi truck behind us and it almost hit us. Took it to the dealer and all they did was shut the feature off for automatic braking. The interior screens have been reprogrammed twice to fix glitches. The rear hatch has been reprogrammed. The windows continue to randomly roll up and down on their own. My engine decided to not start for an hr before randomly turning on for no reason. And to top it all off the windshield washer fluid no longer wants to work.