Back Over Prevention Problems of Ford Explorer - part 2

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the back-over prevention camera failed to display an image and instead showed a black screen. The contact had taken the vehicle to the dealer before receiving the recall notification and had the camera replaced. The dealer was contacted and confirmed that there were no parts for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

See all problems of the 2015 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v695000 (back over prevention). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the driver's side a-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion, while driving at an undisclosed speed, the passenger’s side front a-pillar trim detached from the vehicle. In addition, the trim at the bottom of the front windshield had detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Most recently, the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while in reverse(r). The vehicle was taken to exotic sound & tint inc. , where the rearview camera was replaced; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact received notification of nthsa campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the vehicle had experienced the rearview camera failure. The failure mileage was approximately 50,000.

The contact's mother owns a 2015 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rearview camera displayed a reversed rearview image, potentially comprising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v695000 (back over prevention); the VIN was included, but parts were not yet available for the repair. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(r), the rear-view camera failed to display a clear view image on the screen. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while in reverse, the camera intermittently displayed a black screen. The dealer was contacted but could not confirm when parts would be available. The failure mileage was approximately 152,000.

The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera was inoperable. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 92,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, after contacting the dealer, the contact was informed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact received notification of nthsa campaign number: 25v695000 and (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, manufacturer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle rearview camera failure damage was 110,000 miles.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the back over prevention camera displayed a distorted image, or a green or black screen. The vehicle was taken to the dealer, and the contact was informed that the recall repair could not be performed because the part was not yet available. The manufacturer was not informed of the issue. The failure mileage was approximately 240,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while in reverse, the rearview camera intermittently failed to display an image. The message "see dealer" was displayed. The dealer was contacted and confirmed that the remedy was not yet available. The failure mileage was approximately 125,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image, or the message "no picture available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Explorer. The contact stated that while reversing, the back-over prevention camera screen was distorted. In addition, the contact stated that the screen image was wavy and had several colors. The dealer was made aware of the failure. The contact was informed of an unknown recall with a similar failure description; however, the contact was informed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,929.

See all problems of the 2016 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed multicolored screens while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, prevented the safe operation of the vehicle. The message that the backup screen was inoperable was displayed. In addition, the navigation screen failed to operate as intended. The contact changed the sim card and replaced the battery. The contact stated that when the screen showed a colored screen, the contact turned off the vehicle, opened and closed the door, and restarted the vehicle, and the camera would reboot. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or displayed an inverted image. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 180,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the part to be available. The contact stated that while in reverse(r), the camera intermittently displayed a blank or distorted image on the screen. The message "camera unavailable - please contact your dealer" was displayed. The dealer was contacted but could not confirm when parts would be available.

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the driver's side a-pillar trim detached from the vehicle and was loose. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2014 Ford Explorer. The contact stated that while attempting to park the vehicle, the rear-view camera became inoperable. The contact stated that the image displayed on the screen was inverted, making it difficult to safely maneuver the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 70,000.

See all problems of the 2014 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while in reverse(r), the rear-view camera failed to display a clear view image. Two local dealers were contacted, and the failure was confirmed. The failure mileage was approximately 29,000.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the message "contact service center" was intermittently displayed on the instrument panel, and the rear-view camera intermittently became dark and the image was distorted. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 113,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the back over prevention camera displayed a black screen and displayed the image at the rear of the vehicle momentarily. Occasionally, the message, "camera not available," was displayed. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was approximately 93,000.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the message that the rear-view camera was inoperable was displayed, and the rear-view camera displayed a blank image. The vehicle was taken to the dealer, where it was confirmed that the rear-view camera display had failed. The contact was informed that the rear-view camera display needed to be replaced. The contact was informed that the parts were unavailable. The contact received a notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the back over prevention camera system screen displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall with a similar failure; however, the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 118,000.

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v695000 (back over prevention). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). In addition, the rearview camera moved independently while in reverse(r). The contact stated that the failure obstructed the driver's visibility, preventing safe operation of the vehicle. The contact was unsure if any warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse(r), the rearview camera failed to display a clear image on the center digital screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Explorer. The contact received a notification of NHTSA campaign number: 25v695000 (back over prevention) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was in reverse(r), the rearview camera was inoperable. An error message was displayed on the screen. The contact stated that the rearview camera displayed a distorted or blank image intermittently at other times. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure) and 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted in reverse(r), the rear-view camera displayed a distorted image. Two local dealers were contacted; however, parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The contact received notification of NHTSA campaign numbers: 25v159000 (back over prevention) and 25v393000 (seats). The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

See all problems of the 2021 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inoperable. The message "rear-view camera unavailable - contact dealer" was displayed on the instrument panel. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were only available for Ford mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while reversing, the rearview camera image was distorted, nearly causing the driver to hit a child while reversing in a parking lot. A bystander alerted the driver to stop the vehicle, which prevented the incident from occurring. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 116,000.